FAS Research Computing - Historial de avisos

Holyoke Tier 2 NFS está experimentando una interrupción parcial

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Operativo

SLURM Scheduler - Cannon - Operativo

Cannon Compute Cluster (Holyoke) - Operativo

Boston Compute Nodes - Operativo

GPU nodes (Holyoke) - Operativo

seas_compute - Operativo

Operativo

SLURM Scheduler - FASSE - Operativo

FASSE Compute Cluster (Holyoke) - Operativo

Operativo

Kempner Cluster CPU - Operativo

Kempner Cluster GPU - Operativo

Operativo

FASSE login nodes - Operativo

Operativo

Cannon Open OnDemand - Operativo

FASSE Open OnDemand - Operativo

Interrupción parcial

Netscratch (Global Scratch) - Operativo

Home Directory Storage - Boston - Operativo

Tape - (Tier 3) - Operativo

Holylabs - Operativo

Isilon Storage Holyoke (Tier 1) - Operativo

Holystore01 (Tier 0) - Operativo

HolyLFS04 (Tier 0) - Operativo

HolyLFS05 (Tier 0) - Operativo

HolyLFS06 (Tier 0) - Operativo

Holyoke Tier 2 NFS - Interrupción parcial

Holyoke Specialty Storage - Operativo

holECS - Operativo

Isilon Storage Boston (Tier 1) - Operativo

BosLFS02 (Tier 0) - Operativo

Boston Tier 2 NFS - Operativo

CEPH Storage Boston (Tier 2) - Operativo

Boston Specialty Storage - Operativo

bosECS - Operativo

Samba Cluster - Operativo

Globus Data Transfer - Operativo

Historial de avisos

Ver estado actual

abr 2022

boslogin04 down
ResueltoRendimiento degradado11 minutos
  • Resuelto
    UTC
    Resuelto

    boslogin04 is back up

  • Identificado
    UTC
    Identificado

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
Resuelto266 horas 15 minutos
  • Resuelto
    UTC
    Resuelto

    Please contact us if you see any lingering node issues.

  • Identificado
    UTC
    Identificado

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
ResueltoInterrupción grave3 horas 20 minutos
  • Resuelto
    UTC
    Resuelto

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Supervisando
    UTC
    Supervisando

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Investigando
    UTC
    Investigando

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Supervisando
    UTC
    Supervisando

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
ResueltoInterrupción grave43 minutos
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
ResueltoInterrupción grave1 hora 27 minutos
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

mar 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
ResueltoInterrupción grave13 minutos
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
Resuelto33 minutos
  • Resuelto
    UTC
    Resuelto

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • Identificado
    UTC
    Identificado

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
Resuelto20 horas 11 minutos
  • Resuelto
    UTC
    Resuelto

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Identificado
    UTC
    Identificado

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Investigando
    UTC
    Investigando

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
ResueltoInterrupción grave28 minutos
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
ResueltoRendimiento degradado2 horas 16 minutos
  • Resuelto
    UTC
    Resuelto

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Investigando
    UTC
    Investigando

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

feb 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
ResueltoInterrupción grave28 minutos
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
ResueltoInterrupción grave28 minutos
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Academic Cluster home directory storage full
ResueltoRendimiento degradado34 minutos
  • Resuelto
    UTC
    Resuelto

    This issue has been resolved.

  • Identificado
    UTC
    Identificado

    The home directory storage for the academic cluster has quickly filled to capacity. We are working to mitigate this issue.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
ResueltoInterrupción grave9 minutos
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holystore01 mounts on boslogin nodes
Resuelto25 horas 4 minutos
  • Resuelto
    UTC
    Resuelto

    This issue has been resolved and holystore01 is back to normal.

  • Supervisando
    UTC
    Supervisando

    boslogin nodes are up but are unable to mount holystore01 at this time. Replacement parts for holystore01 will be installed at the earliest possible time to rectify this issue.

  • Identificado
    UTC
    Identificado

    holystore01 may be inaccessible on some cluster nodes.

  • Investigando
    UTC
    Investigando

    holystore01 is not currently accessible from boslogin nodes. These nodes will be rebooted again at 2:30pm to fix.

    Please login to holylogin nodes if you need to access holystore01.

Anterior

feb 2022 a abr 2022

Siguiente

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu