FAS Research Computing - The short path fibre to MGHPCC Holyoke is down - long path remains up – Detalles del incidente

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The short path fibre to MGHPCC Holyoke is down - long path remains up

Resuelto
En funcionamiento
Iniciado el hace más de 4 añosDuró alrededor de 20 horas

Afectado

Networking

En funcionamiento de 9:33 PM a 5:44 PM

Holyoke-Boston fiber link (short path)

En funcionamiento de 9:33 PM a 5:44 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Identificado
    UTC
    Identificado

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Investigando
    UTC
    Investigando

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu