FAS Research Computing - A cooling incident at the MGHPCC Datacenter has effected a number of systems – Detalles del incidente

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A cooling incident at the MGHPCC Datacenter has effected a number of systems

Resuelto
Interrupción grave
Iniciado el hace más de 4 añosDuró 3 horas 20 minutos

Afectado

Cannon Cluster

Interrupción grave de 7:13 PM a 10:33 PM

SLURM Scheduler - Cannon

Interrupción grave de 7:13 PM a 10:33 PM

Cannon Compute Cluster (Holyoke)

Interrupción grave de 7:13 PM a 10:33 PM

Login Nodes

Interrupción grave de 7:13 PM a 10:33 PM

login.rc.fas.harvard.edu

Interrupción grave de 7:13 PM a 10:33 PM

Login Nodes - Holyoke

Interrupción grave de 7:13 PM a 10:33 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Supervisando
    UTC
    Supervisando

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Investigando
    UTC
    Investigando

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Supervisando
    UTC
    Supervisando

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu