FAS Research Computing - Historial de avisos

Holyoke Tier 2 NFS está experimentando una interrupción parcial

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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En funcionamiento

SLURM Scheduler - Cannon - En funcionamiento

Cannon Compute Cluster (Holyoke) - En funcionamiento

Boston Compute Nodes - En funcionamiento

GPU nodes (Holyoke) - En funcionamiento

seas_compute - En funcionamiento

En funcionamiento

SLURM Scheduler - FASSE - En funcionamiento

FASSE Compute Cluster (Holyoke) - En funcionamiento

En funcionamiento

Kempner Cluster CPU - En funcionamiento

Kempner Cluster GPU - En funcionamiento

En funcionamiento

FASSE login nodes - En funcionamiento

En funcionamiento

Cannon Open OnDemand - En funcionamiento

FASSE Open OnDemand - En funcionamiento

Interrupción parcial

Netscratch (Global Scratch) - En funcionamiento

Home Directory Storage - Boston - En funcionamiento

Tape - (Tier 3) - En funcionamiento

Holylabs - En funcionamiento

Isilon Storage Holyoke (Tier 1) - En funcionamiento

Holystore01 (Tier 0) - En funcionamiento

HolyLFS04 (Tier 0) - En funcionamiento

HolyLFS05 (Tier 0) - En funcionamiento

HolyLFS06 (Tier 0) - En funcionamiento

Holyoke Tier 2 NFS - Interrupción parcial

Holyoke Specialty Storage - En funcionamiento

holECS - En funcionamiento

Isilon Storage Boston (Tier 1) - En funcionamiento

BosLFS02 (Tier 0) - En funcionamiento

Boston Tier 2 NFS - En funcionamiento

CEPH Storage Boston (Tier 2) - En funcionamiento

Boston Specialty Storage - En funcionamiento

bosECS - En funcionamiento

Samba Cluster - En funcionamiento

Globus Data Transfer - En funcionamiento

Historial de avisos

jun 2022

Globus.org maintenance Saturday June 18, 9am-10am
  • Completado
    junio 18, 2022 a 14:00UTC
    Completado
    junio 18, 2022 a 14:00UTC

    Maintenance has completed successfully

  • Actualizar
    junio 18, 2022 a 13:00UTC
    Actualizar
    junio 18, 2022 a 13:00UTC

    Maintenance is now in progress

  • En progreso
    junio 18, 2022 a 13:00UTC
    En progreso
    junio 18, 2022 a 13:00UTC

    Maintenance is now in progress

  • Programado
    junio 18, 2022 a 13:00UTC
    Programado
    junio 18, 2022 a 13:00UTC

    Globus has informed us that they will be performing maintenance Saturday June 18th 9am-10am

    ``` During the downtime, the following will be impacted:

    • All services in the Globus ecosystem that use Auth, including Flows, Search, and Timer, will be unavailable.
    • Users will be unable to initiate new transfers. Transfers that are inflight when the downtime begins will resume at the last checkpoint when the services are restored at the end of the maintenance period.
    • Users will not be able to log into applications that rely on Globus Auth, including Globus webapp and command line interface.
    • All third party applications and services that rely on Globus Auth will be impacted, and users will not be able to login/authenticate.
    • Users will be unable to initiate new flow runs. Flow runs that attempt to start a new step during the downtime will fail. We recommend that users check the state of their flow runs after services have resumed. ```
CVMFS not available from login nodes
  • Resuelto
    UTC
    Resuelto

    This issue is currently not fixable on the login nodes. CVMFS can still be used on compute, but not login nodes. We are in contact with OSG and if there is a workaround later we will implement it. As a result, this incident is now closed.

  • Investigando
    UTC
    Investigando

    CVMFS is available from compute nodes, but not from login nodes. This will only impact users who need this filesystem (OpenScienceGrid).

    We will investigate this incident further next week.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Portal approval emails
  • Resuelto
    UTC
    Resuelto

    A problem with the outgoing mail system the Portal uses to send approval and account emails has been found and fixed.

    You may be receiving late notices now. If you receive approval emails and find nothing to approve when following the link, this is why. Apologies for the inconvenience. Additional monitoring is being put into place.

ECS certificate issues
  • Resuelto
    UTC
    Resuelto

    This issue with the ECS has been resolved.

  • Identificado
    UTC
    Identificado

    We are looking at a certificate issue with bosecs and holyecs. Replacement certs should be available to us shortly.

may 2022

Websites & Tools - FASRC Documentation (docs.rc) isn't accessible at the moment (automated)
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - FASRC Documentation (docs.rc) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - FASRC Documentation (docs.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

MGHPCC/Holyoke May 2022 power downtime
  • Completado
    mayo 26, 2022 a 15:49UTC
    Completado
    mayo 26, 2022 a 15:49UTC

    Data center maintenance has completed successfully. The cluster and all resources are back in service.

  • En progreso
    mayo 23, 2022 a 22:00UTC
    En progreso
    mayo 23, 2022 a 22:00UTC

    Maintenance is now in progress

  • Programado
    mayo 23, 2022 a 22:00UTC
    Programado
    mayo 23, 2022 a 22:00UTC

    The annual MGHPCC data center power shutdown will occur from 6pm May 23 - noon May26

    • Power-down of the cluster will begin at 6PM on May 23rd
    • Power will be out that night and through the following day, May 24th
    • Maintenance to FASRC infrastructure will occur on May 25th
    • Power-up ETA and return to service is noon on May 26th

    While this outage impacts all services and resources in the MGHPCC/Holyoke data center, please be aware that this can have a knock-on effect for some Boston services as well.

    LOGIN & VDI Boston and Holyoke login, and VDI will be affected for the duration of the downtime.

    OFFICE HOURS Office hours will not be held on Wednesday May 25th.

    BOSTON DATA CENTER Boston storage may be affected at various times on May 25th. Any additional Boston outages will be noted here.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Slurm security patch causing node unavailability
  • Resuelto
    UTC
    Resuelto

    The scheduler and node states appear to be stable. Thank you for your patience and understanding.

    Please note that the intermittent deadlock issue is still not resolved, but we are actively monitoring that and intervening as necessary until we receive a solution.

  • Supervisando
    UTC
    Supervisando

    The patch has been deployed and the scheduler restarted. Paused jobs are resuming.

    Any jobs which did not start or were stuck may have been flushed. So please check any pending jobs you might have had.

    Related doc: https://docs.rc.fas.harvard.edu/kb/running-jobs/.

  • Identificado
    UTC
    Identificado

    We have tested the patch on our test cluster before releasing. We are now proceeding to deploy to the cluster. Thanks for your patience.

    UPDATE: jobs suspended, scheduler down for patching, nodes are updating.

  • Investigando
    UTC
    Investigando

    The Slurm emergency security patch introduced a bug which is causing many of our nodes to be set to 'not responding'. The vendor has already identified the issue and issued another patch.

    We are deploying this patch after testing. Jobs will be paused and the scheduler and cluster will be unavailable while deploying the patch. Watch here for updates.

abr 2022

boslogin04 down
  • Resuelto
    UTC
    Resuelto

    boslogin04 is back up

  • Identificado
    UTC
    Identificado

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
  • Resuelto
    UTC
    Resuelto

    Please contact us if you see any lingering node issues.

  • Identificado
    UTC
    Identificado

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
  • Resuelto
    UTC
    Resuelto

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Supervisando
    UTC
    Supervisando

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Investigando
    UTC
    Investigando

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Supervisando
    UTC
    Supervisando

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
  • Resuelto
    UTC
    Resuelto

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

abr 2022 a jun 2022

Siguiente

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu