FAS Research Computing - Notishistorik

Alla system fungerar

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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I drift

SLURM Scheduler - Cannon - I drift

Cannon Compute Cluster (Holyoke) - I drift

Boston Compute Nodes - I drift

GPU nodes (Holyoke) - I drift

seas_compute - I drift

I drift

SLURM Scheduler - FASSE - I drift

FASSE Compute Cluster (Holyoke) - I drift

I drift

Kempner Cluster CPU - I drift

Kempner Cluster GPU - I drift

I drift

FASSE login nodes - I drift

I drift

Cannon Open OnDemand - I drift

FASSE Open OnDemand - I drift

I drift

Netscratch (Global Scratch) - I drift

Home Directory Storage - Boston - I drift

Tape - (Tier 3) - I drift

Holylabs - I drift

Isilon Storage Holyoke (Tier 1) - I drift

Holystore01 (Tier 0) - I drift

HolyLFS04 (Tier 0) - I drift

HolyLFS05 (Tier 0) - I drift

HolyLFS06 (Tier 0) - I drift

Holyoke Tier 2 NFS (new) - I drift

Holyoke Specialty Storage - I drift

holECS - I drift

Isilon Storage Boston (Tier 1) - I drift

BosLFS02 (Tier 0) - I drift

Boston Tier 2 NFS (new) - I drift

CEPH Storage Boston (Tier 2) - I drift

Boston Specialty Storage - I drift

bosECS - I drift

Samba Cluster - I drift

Globus Data Transfer - I drift

Notishistorik

nov. 2024

holyscratch01 degraded
  • Löst
    UTC
    Löst
    holyscratch01 is operational. These failing object stores will continue to cause issues. Please move your scratch data to /n/netscratch if you have not already. Holyscratch01 will be set READ-ONLY on Dec. 2nd. https://www.rc.fas.harvard.edu/blog/announcing-netscratch/
  • Undersöker
    UTC
    Undersöker

    OST2b has wedged again. We are in the process of troubleshooting this incident.

holylfs06 stability issues
  • Löst
    UTC
    Löst
    holylfs06 issues resolved.
  • Identifierat
    UTC
    Identifierat
    We are working on an issue with holylfs06 Expect some instability or slowness.
Citrix (TMS/RCapps) down
  • Löst
    UTC
    Löst
    Citrix/RCapps is up and working again.
  • Identifierat
    UTC
    Identifierat
    rcapps.rc.fas.harvard.edu Citrix is down. We are investigating.
Globus - Boston collection unavailable
  • Löst
    UTC
    Löst

    The transfer nodes for Boston globus are working again. We will follow up with the vendor for any additional information on root cause.

    Thanks you for your patience.

  • Identifierat
    UTC
    Identifierat
    This issue has not yet been resolved. We have a ticket in with Globus and will update once we know more.
  • Undersöker
    UTC
    Undersöker
    The Boston collection appears unavailable in Globus. We are investigating.
Netscratch - some directories stalled/unavailable
  • Löst
    UTC
    Löst
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identifierat
    UTC
    Identifierat

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Löst
    UTC
    Löst
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Undersöker
    UTC
    Undersöker
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.

okt. 2024

holyscratch01 OST2b issues
  • Löst
    UTC
    Löst
    This incident has been resolved.
  • Undersöker
    UTC
    Undersöker

    OST2b (one of the bricks that make up holyscratch01) has wedged again. We are in the process of troubleshooting.

holyscratch01 OST2b issues
  • Löst
    UTC
    Löst
    This incident has been resolved.
  • Undersöker
    UTC
    Undersöker

    OST2b on holyscratch01 (one of the bricks that makes up holyscratch01) is hung up. We are failing it over the rectify scratch performance issues.

holyscratch01 Instability
  • Löst
    UTC
    Löst
    The instability has been resolved.
  • Identifierat
    UTC
    Identifierat
    We are continuing to work on a fix for this incident.
  • Löst
    UTC
    Löst
    This incident has been resolved.
  • Undersöker
    UTC
    Undersöker
    We are currently investigating this incident.
holyscratch01 reboot
  • Löst
    UTC
    Löst
    This incident has been resolved.
  • Undersöker
    UTC
    Undersöker

    We are rebooting holyscratch01 to clear a stuck state.

holyscratch01 degraded
  • Löst
    UTC
    Löst
    OST2b failed over
  • Monitorerar
    UTC
    Monitorerar
    holyscratch01 - OST2b failing over

sep. 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • Löst
    UTC
    Löst
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • Uppdatering
    UTC
    Uppdatering

    FASSE Open OnDemand and FASSE login services should be operational now.

  • Monitorerar
    UTC
    Monitorerar

    FASSE OOD is back up

    FASSE login nodes are still down

  • Identifierat
    UTC
    Identifierat

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • Löst
    UTC
    Löst
    The failover is complete.
  • Identifierat
    UTC
    Identifierat
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • Löst
    UTC
    Löst
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • Löst
    UTC
    Löst
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • Uppdatering
    UTC
    Uppdatering
    This incident has been resolved.
  • Löst
    UTC
    Löst
    holyscratch01 and affected nodes are reopened
  • Identifierat
    UTC
    Identifierat
    holyscratch01 is seeing degraded performance and many nodes are closed off.

sep. 2024 till nov. 2024

Nästa

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu