All systems are operational

About This Site

Status page for the Harvard FAS Research Computing cluster and other resources.

Please scroll down to see details on any Incidents or maintenance notices.

Past Incidents

5th December 2019

No incidents reported

4th December 2019

OpenAuth OpenAuth new tokens

EDIT: As of 1pm, this issue should be resolved. Users should now be able to request new 2 factor tokens.

Users are unable to obtain new OpenAuth tokens (software.rc.fas.harvard.edu/oa)

We are working to resolve this issue as quickly as possible. NO ETA currently.

3rd December 2019

Winter Maintenance Dec. 3rd, 2019 (all day), scheduled 1 day ago

Date: December 3rd, 2019

Start Time: 7:00AM

End Time: 5:00PM estimated


This is an all day maintenance event and involves all data centers.


FASRC's Winter maintenance will take place on Tuesday December 3rd, 2019 starting at 7am with an end ETA of 5pm. This maintenance downtime is an all day maintenance event and involves all data centers and nearly every service. Please plan accordingly.


All running jobs will be terminated by 7am start of maintenance.

Any pending jobs will remain pending until the scheduler resumes at end of maintenance.

Home directories and login servers will be unavailable all day.

The help ticket system will be unavailable all day.

List of maintenance tasks:

  • User home directories - We will cut over to a new home directory server. This will be transparent to users once complete, but will require several hours for final sync.
  • Login nodes will be offline due to home directories mounts moving (home directories are necessary for login)
  • Authentification, especially OpenAuth tokens, will be periodically interrupted
  • ALL custromer/lab VMs will be rebooted
  • SLURM and Slurm master server upgrade - Scheduler will be offline until all work is completed.
  • Lustre filesystem upgrades - Affects numerous LFS storage shares during the day
  • Add $SCRATCH global variable - See details at https://www.rc.fas.harvard.edu/policy-scratch/
  • HDR Infiniband updates - Affects numerous network connections in data centers
  • Authentication and Domain Controller updates and changes
  • Upgrade seasfs01, 02, 03 servers and upgrade networking on SeasDGX
  • seas_dgx1 partition max timelimit reduced from 3days to 1day - Use the gpu partition for longer jobs
  • new Module search added to Portal
  • Ticket system database move - Ticket system (rchelp@rc/Portal) will be unavailable most of the day

2nd December 2019

No incidents reported

1st December 2019

No incidents reported

30th November 2019

No incidents reported

29th November 2019

No incidents reported

28th November 2019

No incidents reported

27th November 2019

No incidents reported

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu