GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu
Status page for the Harvard FAS Research Computing cluster and other resources.
Please scroll down to see details on any Incidents or maintenance notices.
Authentication
100 % uptime
90 days ago54 days ago38 days ago
Today
Authentication
100 % uptime
90 days ago54 days ago38 days ago
Today
OpenAuth (Two-Factor)
100 % uptime
90 days ago54 days ago38 days ago
Today
FASRC VPN (@fasrc)
100 % uptime
90 days ago54 days ago38 days ago
Today
FASSE VPN (@fasse)
100 % uptime
90 days ago54 days ago38 days ago
Today
CEPR VPN (@cepr)
100 % uptime
90 days ago54 days ago38 days ago
Today
NCF VPN (@ncf)
100 % uptime
90 days ago54 days ago38 days ago
Today
Login Nodes
100 % uptime
90 days ago54 days ago38 days ago
Today
Login Nodes - Boston
100 % uptime
90 days ago54 days ago38 days ago
Today
Login Nodes - Holyoke
100 % uptime
90 days ago54 days ago38 days ago
Today
FASSE login nodes
100 % uptime
90 days ago54 days ago38 days ago
Today
NCF login nodes
100 % uptime
90 days ago54 days ago38 days ago
Today
Storage
99.99 % uptime
90 days ago54 days ago38 days ago
Today
Holyscratch01 (Global Scratch)
100 % uptime
90 days ago54 days ago38 days ago
Today
Home Directory Storage - Boston
100 % uptime
90 days ago54 days ago38 days ago
Today
HolyLFS (Tier 0)
100 % uptime
90 days ago54 days ago38 days ago
Today
HolyLFS02 (Tier 0)
100 % uptime
90 days ago54 days ago38 days ago
Today
HolyLFS03 (Tier 0)
100 % uptime
90 days ago54 days ago38 days ago
Today
HolyLFS05 (Tier 0)
100 % uptime
90 days ago54 days ago38 days ago
Today
Holystore01 (Tier 0)
99.96 % uptime
90 days ago54 days ago38 days ago
Today
BosLFS (Tier 0)
100 % uptime
90 days ago54 days ago38 days ago
Today
BosLFS02 (Tier 0)
100 % uptime
90 days ago54 days ago38 days ago
Today
Isilon Storage Boston (Tier 1)
100 % uptime
90 days ago54 days ago38 days ago
Today
Isilon Storage Holyoke (Tier 1)
100 % uptime
90 days ago54 days ago38 days ago
Today
CEPH Storage Boston (Tier 2)
99.98 % uptime
90 days ago54 days ago38 days ago
Today
Tape - (Tier 3)
100 % uptime
90 days ago54 days ago38 days ago
Today
Boston Specialty Storage
100 % uptime
90 days ago54 days ago38 days ago
Today
Holyoke Specialty Storage
100 % uptime
90 days ago54 days ago38 days ago
Today
Samba Cluster
100 % uptime
90 days ago54 days ago38 days ago
Today
Globus Data Transfer
100 % uptime
90 days ago54 days ago38 days ago
Today
Cluster
99.99 % uptime
90 days ago54 days ago38 days ago
Today
SLURM Scheduler
100 % uptime
90 days ago54 days ago38 days ago
Today
Cannon Compute Cluster (Holyoke)
99.94 % uptime
90 days ago54 days ago38 days ago
Today
Boston Compute Nodes
100 % uptime
90 days ago54 days ago38 days ago
Today
NCF Compute
100 % uptime
90 days ago54 days ago38 days ago
Today
Academic Cluster
100 % uptime
90 days ago54 days ago38 days ago
Today
Cannon VDI (Open OnDemand)
100 % uptime
90 days ago54 days ago38 days ago
Today
FASSE VDI (Open OnDemand)
99.98 % uptime
90 days ago54 days ago38 days ago
Today
NCF VDI (Open OnDemand)
100 % uptime
90 days ago54 days ago38 days ago
Today
SEAS DGX nodes
100 % uptime
90 days ago54 days ago38 days ago
Today
Software & Licensing
100 % uptime
90 days ago54 days ago38 days ago
Today
Virtual Machines
99.96 % uptime
90 days ago54 days ago38 days ago
Today
Virtual Infrastructure - Boston
100 % uptime
90 days ago54 days ago38 days ago
Today
Virtual Infrastructure - Holyoke/
99.98 % uptime
90 days ago54 days ago38 days ago
Today
Networking
100 % uptime
90 days ago54 days ago38 days ago
Today
Network - Holyoke/MGHPCC
100 % uptime
90 days ago54 days ago38 days ago
Today
Network - Boston
100 % uptime
90 days ago54 days ago38 days ago
Today
Network - Cambridge
100 % uptime
90 days ago54 days ago38 days ago
Today
Holyoke Firewall
100 % uptime
90 days ago54 days ago38 days ago
Today
Cambridge firewall and other redundancy
100 % uptime
90 days ago54 days ago38 days ago
Today
Infiniband - Boston
100 % uptime
90 days ago54 days ago38 days ago
Today
Infiniband - Holyoke/MGHPCC
100 % uptime
90 days ago54 days ago38 days ago
Today
Holyoke-Boston fiber link (short path)
100 % uptime
90 days ago54 days ago38 days ago
Today
Holyoke-Boston fiber link (long path)
100 % uptime
90 days ago54 days ago38 days ago
Today
Web Proxies
100 % uptime
90 days ago54 days ago38 days ago
Today
Websites & Tools
99.94 % uptime
90 days ago54 days ago38 days ago
Today
FASRC Website (www.rc)
100 % uptime
90 days ago54 days ago38 days ago
Today
FASRC Documentation (docs.rc)
100 % uptime
90 days ago54 days ago38 days ago
Today
FASRC Ticket System
100 % uptime
90 days ago54 days ago38 days ago
Today
Portal (portal.rc)
99.98 % uptime
90 days ago54 days ago38 days ago
Today
FASRC Downloads Site
100 % uptime
90 days ago54 days ago38 days ago
Today
SPINAL (FAS Informatics)
99.93 % uptime
90 days ago54 days ago38 days ago
Today
MiniLIMs (FAS Informatics)
99.68 % uptime
90 days ago54 days ago38 days ago
Today
Data Centers
100 % uptime
90 days ago54 days ago38 days ago
Today
Holyoke/MGHPCC Data Center
100 % uptime
90 days ago54 days ago38 days ago
Today
Boston Data Center
100 % uptime
90 days ago54 days ago38 days ago
Today

Previous incidents

January 22, 2022

No incidents reported

January 21, 2022

No incidents reported

January 20, 2022

Globus holyoke endpoint is not respondingResolved after 20 minutes
  • Investigating
    January 20, 2022 at 6:02 PM

    The Harvard FAS RC Holyoke globus endpoint is not responding.

    We are investigating

  • Resolved
    January 20, 2022 at 6:22 PM

    Hung mount has been fixed and the Holyoke endpoint is accessible again.

January 19, 2022

No incidents reported

January 18, 2022

Holyoke VM issues - affects FASSE login and VDI, and Academic clusterResolved after about 2 hours
  • Identified
    January 18, 2022 at 3:11 PM

    The previous issue with the Holyoke VM infrastructure has returned. We are working to resolve as quickly as possible.

  • Resolved
    January 18, 2022 at 4:50 PM

    Holyoke VM issues have been resolved.

January 17, 2022

No incidents reported

January 16, 2022

VM issue affecting FASSE VDI and Tier2 storageResolved after about 2 hours
  • Investigating
    January 16, 2022 at 4:00 PM

    There is an issue with several VMs (virtual machines) including the VDI (Open OnDemand) nodes.

    We are investigating and will update here as this issue progresses.

    Please not that this affects the Academic cluster as well as FASSE VDI, NCF VDI, and VDI.rc

  • Identified
    January 16, 2022 at 5:11 PM

    We are still working on the underlying issue.

    A correction: This does not affect Academic VDI or vdi.rc. It primarily affects FASSE VDI and some Tier2 storage.

  • Resolved
    January 16, 2022 at 5:42 PM

    We have found the root issue and restored functionality. We will continue to monitor, but services are restored.

    Email rchelp@rc.fas.harvard.edu if you still have issues with FASSE VDI/login or Tier2 storage.

January 15, 2022

No incidents reported