FAS Research Computing - Notishistorik

Systemunderhåll pågår

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Underhåll

SLURM Scheduler - Cannon - Underhåll

Cannon Compute Cluster (Holyoke) - Underhåll

Boston Compute Nodes - Underhåll

GPU nodes (Holyoke) - Underhåll

seas_compute - Underhåll

Underhåll

SLURM Scheduler - FASSE - Underhåll

FASSE Compute Cluster (Holyoke) - Underhåll

Underhåll

Kempner Cluster CPU - Underhåll

Kempner Cluster GPU - Underhåll

I drift

FASSE login nodes - I drift

I drift

Cannon Open OnDemand - I drift

FASSE Open OnDemand - I drift

Försämrad prestanda

Netscratch (Global Scratch) - I drift

Home Directory Storage - Boston - I drift

Tape - (Tier 3) - I drift

Holylabs - I drift

Isilon Storage Holyoke (Tier 1) - I drift

Holystore01 (Tier 0) - I drift

HolyLFS04 (Tier 0) - I drift

HolyLFS05 (Tier 0) - I drift

HolyLFS06 (Tier 0) - Försämrad prestanda

Holyoke Tier 2 NFS - I drift

Holyoke Specialty Storage - I drift

holECS - I drift

Isilon Storage Boston (Tier 1) - I drift

BosLFS02 (Tier 0) - I drift

Boston Tier 2 NFS - I drift

CEPH Storage Boston (Tier 2) - I drift

Boston Specialty Storage - I drift

bosECS - I drift

Samba Cluster - I drift

Globus Data Transfer - I drift

Notishistorik

sep. 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • Löst
    UTC
    Löst
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • Uppdatering
    UTC
    Uppdatering

    FASSE Open OnDemand and FASSE login services should be operational now.

  • Monitorerar
    UTC
    Monitorerar

    FASSE OOD is back up

    FASSE login nodes are still down

  • Identifierat
    UTC
    Identifierat

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • Löst
    UTC
    Löst
    The failover is complete.
  • Identifierat
    UTC
    Identifierat
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • Löst
    UTC
    Löst
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • Löst
    UTC
    Löst
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • Uppdatering
    UTC
    Uppdatering
    This incident has been resolved.
  • Löst
    UTC
    Löst
    holyscratch01 and affected nodes are reopened
  • Identifierat
    UTC
    Identifierat
    holyscratch01 is seeing degraded performance and many nodes are closed off.

aug. 2024

holylfs04 down
  • Löst
    UTC
    Löst
    holylfs04 is back up
  • Undersöker
    UTC
    Undersöker
    Holylfs04 needs to be rebooted to address performance issues.
Cannon cluster degraded
  • Löst
    UTC
    Löst
    The power issue has been resolved. All nodes that were drained are now being re-opened.
  • Undersöker
    UTC
    Undersöker

    Due to temporary power availability issues in MGHPCC, half the nodes in 8A have been set to drain. This affects all partitions. Jobs will take longer to schedule but will not be terminated.

    We will reopen these nodes once the power issue has been resolved at the datacenter. No ETA at this time

boslfs02 degraded
  • Löst
    UTC
    Löst
    boslfs02 is back up
  • Undersöker
    UTC
    Undersöker
    boslfs02 needs to be rebalanced. Access may be inconsistent
Starfish upgrade
  • Slutfört
    augusti 27, 2024 kl 12:00UTC
    Slutfört
    augusti 27, 2024 kl 12:00UTC

    Starfish is back up

  • Uppdatering
    augusti 26, 2024 kl 14:35UTC
    Uppdatering
    augusti 26, 2024 kl 14:35UTC

    Starfish maintenance is still ongoing, no ETA at this time.

  • Pågår
    augusti 24, 2024 kl 00:00UTC
    Pågår
    augusti 24, 2024 kl 00:00UTC
    Maintenance is now in progress
  • Planerat
    augusti 24, 2024 kl 00:00UTC
    Planerat
    augusti 24, 2024 kl 00:00UTC

    The Starfish Zones Dashboard will be undergoing a few upgrades and maintenance this weekend from Friday, August 23rd at 8AM until Monday, August 26th at 8AM. The dashboard will not be accessible during this time. Further details will be provided, if needed. Please email rchelp@rc.fas.harvard.edu if you have any questions or concerns.

Rebalancing boslfs02
  • Löst
    UTC
    Löst
    This incident has been resolved.
  • Monitorerar
    UTC
    Monitorerar

    We are working on rebalancing boslfs02, there may be a short period of degraded performance

juli 2024

Coldfront maintenance 7/30/24 noon-12:30
  • Slutfört
    juli 30, 2024 kl 16:58UTC
    Slutfört
    juli 30, 2024 kl 16:58UTC

    Maintenance completed.

  • Planerat
    juli 30, 2024 kl 16:00UTC
    Planerat
    juli 30, 2024 kl 16:00UTC
    Coldfront will be unavailable Tuesday July 30th from 12:00-12:30 for crucial maintenance.
boslfs02 down
  • Löst
    UTC
    Löst
    boslfs02 is back up
  • Identifierat
    UTC
    Identifierat
    boslfs02 is currently experiencing degraded performance. We are actively working on this issue.
Authentication issues - Related to global Crowdstrike incident
  • Löst
    UTC
    Löst

    All Crowdstrike-related resources are back up and operational.

  • Uppdatering
    UTC
    Uppdatering
    For FASRC resources affected by the Crowdstrike issue, most are back in full services. A few remaining issues involving the following may not be resolved until Monda: - waywiser2 - proteomics2 - tmsdb3 - lic3
  • Uppdatering
    UTC
    Uppdatering

    Please see HUIT Status (harvard.edu) for additional information on the global issue caused by Crowdstrike security which Harvard relies on. This is an ongoing issue university-wide.

    The systems that continue to be affected at FASRC are minimal, but some Windows-based systems managed by or connected to FASRC may still be affected.

  • Monitorerar
    UTC
    Monitorerar

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

  • Identifierat
    UTC
    Identifierat

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

  • Undersöker
    UTC
    Undersöker

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

boslogin01 rebooting
  • Löst
    UTC
    Löst
    boslogin01 is rebooted and ready for use.
  • Identifierat
    UTC
    Identifierat
    boslogin01 will be rebooted at 11:05AM. Due to stuck mounts it is currently not working as expected. Please save any necessary work before the reboot.
Infiniband networking down
  • Uppdatering
    UTC
    Uppdatering
    This incident has been resolved.
  • Löst
    UTC
    Löst
    Infiniband has been restored
  • Identifierat
    UTC
    Identifierat
    The Infiniband fabric in MGHPCC that connects nodes with high-speed fiber is down. We are investigating. This _will_ cause performance issues and jobs may be stalled. Updates as we learn more.

juli 2024 till sep. 2024

Nästa

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu