FAS Research Computing - Netscratch - some directories stalled/unavailable – Incidentdetaljer

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Netscratch - some directories stalled/unavailable

Löst
Partiellt avbrott
Började nästan två år sedanVarade en dag

Påverkade

Storage

Partiellt avbrott från 3:05 PM till 3:12 PM, I drift från 3:12 PM till 2:52 PM, Partiellt avbrott från 2:52 PM till 4:24 PM

Netscratch (Global Scratch)

Partiellt avbrott från 3:05 PM till 3:12 PM, I drift från 3:12 PM till 2:52 PM, Partiellt avbrott från 2:52 PM till 4:24 PM

Uppdateringar
  • Löst
    UTC
    Löst
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identifierat
    UTC
    Identifierat

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Löst
    UTC
    Löst
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Undersöker
    UTC
    Undersöker
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu