FAS Research Computing - OOD down; VMs may disconnect – Incidentdetaljer

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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OOD down; VMs may disconnect

Löst
I drift
Började över ett år sedanVarade 44 minuter

Påverkade

OpenOnDemand/OOD

Stort avbrott från 10:06 PM till 10:50 PM

Cannon Open OnDemand

Stort avbrott från 10:06 PM till 10:50 PM

Software & Licensing

Partiellt avbrott från 10:06 PM till 10:36 PM, I drift från 10:36 PM till 10:50 PM

License Servers

Partiellt avbrott från 10:06 PM till 10:36 PM, I drift från 10:36 PM till 10:50 PM

Websites & Tools

Stort avbrott från 10:06 PM till 10:36 PM, Försämrad prestanda från 10:06 PM till 10:36 PM, I drift från 10:36 PM till 10:50 PM

Coldfront

Försämrad prestanda från 10:06 PM till 10:36 PM, I drift från 10:36 PM till 10:50 PM

Uppdateringar
  • Löst
    UTC
    Löst

    OpenOnDemand/OOD is now operational.

  • Monitorerar
    UTC
    Monitorerar

    OpenOnDemand/OOD (rcood/fasseood) is still experiencing issues. Not ETA.

    These other components should be functional again.

    Services

    • Citrix (rcapps, TMS)

    • Spinal

    • FIINE

    • IFX (portal, approvals, billing)

    • Software licenses

    VMS

    • MCZ

    • SSBC Central

    • Giza

    • Asgard

    • Peromyscus

    • Seismology

    • gbimaculatusgenome

    • harvard-neutrinos

    • Spasa

  • Undersöker
    UTC
    Undersöker

    Several VMs and some services are currently degraded or down. This includes:

    • Cannon OOD

    • Citrix

    • Spinal

    • FIINE

    • IFX

    • Some software license

    Group specific:

    • MCZ

    • SSBC Central

    • Giza

    • Asgard

    • Peromyscus

    • Seismology

    • gbimaculatusgenome

    • harvard-neutrinos

    • Spasa


    Continued network maintenance may result in VPN connections being dropped. We are working to rectify this and will continue to update.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu