FAS Research Computing - Meddelandehistorik

BosLFS02 (Tier 0) upplever stort avbrott

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
I drift

SLURM Scheduler - Cannon - I drift

Cannon Compute Cluster (Holyoke) - I drift

Boston Compute Nodes - I drift

GPU nodes (Holyoke) - I drift

seas_compute - I drift

I drift

SLURM Scheduler - FASSE - I drift

FASSE Compute Cluster (Holyoke) - I drift

I drift

Kempner Cluster CPU - I drift

Kempner Cluster GPU - I drift

I drift

FASSE login nodes - I drift

I drift

Cannon Open OnDemand - I drift

FASSE Open OnDemand - I drift

Stort avbrott

Netscratch (Global Scratch) - I drift

Home Directory Storage - Boston - I drift

Tape - (Tier 3) - I drift

Holylabs - I drift

Isilon Storage Holyoke (Tier 1) - I drift

Holystore01 (Tier 0) - I drift

HolyLFS04 (Tier 0) - I drift

HolyLFS05 (Tier 0) - I drift

HolyLFS06 (Tier 0) - I drift

Holyoke Tier 2 NFS - I drift

Holyoke Specialty Storage - I drift

holECS - I drift

Isilon Storage Boston (Tier 1) - I drift

BosLFS02 (Tier 0) - Stort avbrott

Boston Tier 2 NFS - I drift

CEPH Storage Boston (Tier 2) - I drift

Boston Specialty Storage - I drift

bosECS - I drift

Samba Cluster - I drift

Globus Data Transfer - I drift

Meddelandehistorik

Visa aktuell status

okt. 2025

Holystore01 is degraded.
Löst32 minuter
  • LöstUTC
    This incident has been resolved.
  • UndersökerUTC

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
LöstPartiellt avbrott49 minuter
  • LöstUTC

    The license server is responding normally again.

  • UppdateringUTC
    We are currently investigating this incident.
  • UndersökerUTC

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

OKT6
FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
SlutförtUnderhållfyra timmar
  • Slutförtoktober 06, 2025 kl 17:00UTC
    Maintenance is now in progress
  • Pågåroktober 06, 2025 kl 13:00UTC
    Maintenance is now in progress
  • Planeratoktober 06, 2025 kl 13:00UTC

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OKT3
OOD, FASRC authentication down
LöstUnderhåll20 minuter
  • LöstUTC

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • IdentifieratUTC

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

sep. 2025

SEP30
VPN concentrator rolling updates overnight
SlutförtUnderhåll
  • Uppdateringseptember 30, 2025 kl 07:00UTC
    Maintenance has completed successfully
  • Slutförtseptember 30, 2025 kl 06:00UTC

    Networking will be patching the VPN concentrators overnight. This will be done in a rolling order so that one ore more are always online.

    This may cause active VPN connections to drop, but they can be re-connected shortly after. ETA is one hour total.

  • Planeratseptember 30, 2025 kl 06:00UTC

    Networking will be patching the VPN concentrators overnight. This will be done in a rolling order so that one ore more are always online.

    This may cause active VPN connections to drop, but they can be re-connected shortly after. ETA is one hour total.

holylfs05 changelog errors
LöstStort avbrotttre timmar fyra minuter
  • LöstUTC

    The root cause was found and a fix has been implemented.

  • UndersökerUTC

    The changelog (which tracks changes on the filesystem) on holylfs05 is throwing errors creating instability on the filesystem. We are investigating.

gpu_test partition down
LöstPartiellt avbrotttvå timmar 18 minuter
  • LöstUTC

    The gpu_test partition is back to normal service.

    This incident has been resolved.

  • UndersökerUTC

    The gpu_test partition is currently down. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident. incident.

gpu_test down
LöstPartiellt avbrotten timme 52 minuter
  • LöstUTC

    The gpu_test partition is back in normal service.

  • UndersökerUTC

    The gpu_test partition is currently down due to a networking issue in that row. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident.

holylfs05 issues
LöstStort avbrott64 timmar 38 minuter
  • LöstUTC

    holylfs05 is back online. Thank you for your patience.

  • UppdateringUTC

    holylfs05 is undergoing filesystem checks. Due to the size of the system, this process will take the rest of the weekend at a minimum.

    No ETA at this time.

    We are continuing to work on a fix for this incident. Our sincere apologies for the unexpected disruption.

  • IdentifieratUTC

    holylfs05 will be inaccessible for an extended period of time while our staff continues to troubleshoot the underlying cause.

    We are continuing to work on a fix for this incident.

  • UndersökerUTC

    Writing to holylfs05 may result in errors.

    We are currently investigating this incident.

aug. 2025

Shutdown nodes in 8A14, 8A16 and 8A18 - Cooling Leak
LöstPartiellt avbrott90 timmar 20 minuter
  • LöstUTC

    Thanks to staff that made multiple datacenter visits, the leak has been addressed and all systems are back up and running.

    This incident has been resolved.

  • ÖvervakarUTC

    8a14 and 8a18 are back online, 8a16 is still down

    That includes mweber_gpu and mweber_compute being back up and seas_gpu still partially down

  • UppdateringUTC

    Power and water is shutdown to these racks and the vendor is working to send someone in next working day to investigate. Partition totally down are mweber_compute, mweber_gpu, seas_gpu and seas_compute.

  • IdentifieratUTC

    Row 8A18 (row 8A rack18) will also be shut down.

  • UndersökerUTC

    MGHPCC found a leak in 8A14 or 8A16 racks and asked us to shutdown those nodes. We are working with the vendor to fix the issue ASAP.

SMB access to shares on the FASRC samba cluster)
LöstStort avbrottfem timmar sex minuter
  • LöstUTC

    SMB access has been restored. Please disconnect and retry if you have a failed mapped drive. If you still cannot connect to a share, please contact rchelp@rc.fas.harvard.edu and let us know your username and exactly which share you are attempting to map.

  • IdentifieratUTC

    We are continuing to work on a fix for this incident. No ETA.

  • UndersökerUTC

    Drive mapping to some shares may fail if those shares use the Samba Cluster. This includes but is not limited to share paths that begin with \\smbip.

    Known affected shares:

    anderson_lab

    arlotta_lab

    bellono_lab

    bertoldi_lab c

    apellini_lab

    dasch14

    dasch15

    dasch16

    denic_lab

    dobbie_lab

    engert_lab

    ferreira_lab

    fortune_lab

    friedman_lab

    girguis_lab

    grad_lab

    hausmann_lab

    hays_lab

    hbs_liran

    hbs_rcs huh

    illumina

    jessicacohen_lab

    lichtman_boslfs02

    mallet_lab

    mason_lab

    mckinley_lab

    mcz

    mitrano_lab

    moorcroftfs5

    murraylab

    nmr_large

    nmr_small

    novitsky_lab

    pooling

    qbrc_center

    ramachandran_lab

    schnapp_lab

    schrag_lab

    srivastava_lab

    whited_lab

    yau2_lab

The 'Harvard FAS RC Holyoke' Globus endpoint is timing out.
LöstPartiellt avbrotttio timmar fem minuter
  • LöstUTC

    The endpoints are working properly again. This incident has been resolved.

  • IdentifieratUTC
    We are continuing to work on a fix for this incident.
AUG20
Starfish upgrade Wednesday, August 20th 5PM-7PM
SlutförtUnderhålltvå timmar
  • Slutförtaugusti 20, 2025 kl 23:00UTC
    Maintenance has completed successfully
  • Pågåraugusti 20, 2025 kl 21:00UTC
    Maintenance is now in progress
  • Planerataugusti 20, 2025 kl 21:00UTC

    Starfish will be performing an upgrade on Wednesday, August 20th from 5PM-7PM. The web interface will be unavailable during that timeframe.

The 'Harvard FAS RC Boston' Globus endpoint is not working. The Holyoke endpoint is working.
LöstPartiellt avbrott16 timmar 25 minuter
  • LöstUTC
    This incident has been resolved.
  • IdentifieratUTC
    We are continuing to work on a fix for this incident.

Föregående

aug. 2025 till okt. 2025

Nästa

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu