FAS Research Computing - Meddelandehistorik

BosLFS02 (Tier 0) upplever stort avbrott

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
I drift

SLURM Scheduler - Cannon - I drift

Cannon Compute Cluster (Holyoke) - I drift

Boston Compute Nodes - I drift

GPU nodes (Holyoke) - I drift

seas_compute - I drift

I drift

SLURM Scheduler - FASSE - I drift

FASSE Compute Cluster (Holyoke) - I drift

I drift

Kempner Cluster CPU - I drift

Kempner Cluster GPU - I drift

I drift

FASSE login nodes - I drift

I drift

Cannon Open OnDemand - I drift

FASSE Open OnDemand - I drift

Stort avbrott

Netscratch (Global Scratch) - I drift

Home Directory Storage - Boston - I drift

Tape - (Tier 3) - I drift

Holylabs - I drift

Isilon Storage Holyoke (Tier 1) - I drift

Holystore01 (Tier 0) - I drift

HolyLFS04 (Tier 0) - I drift

HolyLFS05 (Tier 0) - I drift

HolyLFS06 (Tier 0) - I drift

Holyoke Tier 2 NFS - I drift

Holyoke Specialty Storage - I drift

holECS - I drift

Isilon Storage Boston (Tier 1) - I drift

BosLFS02 (Tier 0) - Stort avbrott

Boston Tier 2 NFS - I drift

CEPH Storage Boston (Tier 2) - I drift

Boston Specialty Storage - I drift

bosECS - I drift

Samba Cluster - I drift

Globus Data Transfer - I drift

Meddelandehistorik

Visa aktuell status

jan. 2026

Coldfront down
LöstStort avbrott58 minuter
  • LöstUTC

    Coldfront is operational. Thank you for your patience.

  • UndersökerUTC

    We are currently investigating an issues with Coldfront. No ETA.

holystore01 down
LöstPartiellt avbrotten timme en minut
  • LöstUTC

    holystore01 is back up and usable.

    This incident has been resolved.

  • UndersökerUTC

    The filesystem holystore01 is experiencing a network failure and in a bad state.

    Some files on holystore01 may not be accessible while this is ongoing. We are working to restore access, and apologize for the inconvenience.

Grafana Cloud is down
LöstStort avbrottelva minuter
  • LöstUTC
    is back up. This incident was automatically resolved by Instatus monitoring.
  • UndersökerUTC
    is down at the moment. This incident was automatically created by Instatus monitoring.
holystore01 is wedging. We are rebooting.
LöstFörsämrad prestanda14 minuter
  • LöstUTC
    This incident has been resolved.
  • IdentifieratUTC

    holystore01 is wedging. We are rebooting.

JAN12
FASRC monthly maintenance Monday January 12th, 2026 9am-1pm
SlutförtUnderhållfyra timmar
  • Slutförtjanuari 12, 2026 kl 18:00UTC
    Maintenance has completed successfully
  • Pågårjanuari 12, 2026 kl 14:00UTC
    Maintenance is now in progress
  • Planeratjanuari 12, 2026 kl 14:00UTC

    Monthly maintenance will take place on January 12th, 2026. Our maintenance tasks should be completed between 9am-1pm.

    NOTICES:

    • Changes to SEAS partitions, please see tasks below.

    • Changes to job age priority weighting, please see tasks below.

    • Status Page: You can subscribe to our status to receive notifications of maintenance, incidents, and their resolution at https://status.rc.fas.harvard.edu/ (click Get Updates for options).

    • We'd love to hear success stories about your or your lab's use of FASRC. Submit your story here.

    MAINTENANCE TASKS

    Cannon cluster will be paused during this maintenance?: YES
    FASSE cluster will be paused during this maintenance?:YES

    • Slurm upgrade to 25.11.1

      • Audience: All cluster users (Cannon and FASSE)

      • Impact: Jobs will be paused during maintenance

    • In conjunction with SEAS we will modify seas_gpu and seas_compute time limits 

      • Audience: SEAS users

      • Impact:
        seas_gpu: will be set to 2 days maximum
        seas_compute: will be set to 3 days maximum

        Existing pending jobs longer than these limits will be set to 2 day and 3 day run times depending on partition.

    • Job Age Priority Weight Change

      • Audience: Cluster users

      • Impact: We will be adjusting the weight applied to the priority earned by jobs by virtue of their age. Currently job priority is made up of two factors, Fairshare and Job Age. The Job Age factor is currently set such that jobs gain priority over 3 days with a maximum priority equivalent to jobs with Fairshare of 0.5. This keeps low fairshare jobs from languishing at the bottom of the queue. With the current settings though, users with low fairshare can gain significant advantage over users with higher relative fairshare. To remedy this we will be adjusting the Job Age weight to cap out at an equivalent Fairshare of 0.1. This will still allow jobs with 0 fairshare to gain priority and thus not languish while letting fairshare govern a wider range of higher priority jobs.

    • Login node reboots

      • Audience; All login node users

      • Impact: Login nodes will reboot during the maintenance window

    • Open OnDemand (OOD) node reboots

      • Audienc:; All OOD users

      • Impact: OOD nodes will reboot during the maintenance window

    • Netscratch retention will run

      • Audience: All cluster netscratch users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

dec. 2025

Scheduling down on Cannon
LöstStort avbrotten timme 42 minuter
  • LöstUTC

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • UppdateringUTC

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • UndersökerUTC

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
LöstStort avbrotten timme 49 minuter
  • LöstUTC
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • UndersökerUTC
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
DEC11
Login node reboots
LöstUnderhållen timme 15 minuter
  • LöstUTC

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • UndersökerUTC

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

DEC10
Isilon shares not accessible
LöstUnderhåll18 timmar 57 minuter
  • LöstUTC

    This incident has been resolved. All Tier 1 shares are accessible.

  • UndersökerUTC

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
LöstStort avbrott15 minuter
  • LöstUTC

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • UndersökerUTC

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

nov. 2025

Coldfront outage
LöstStort avbrotten timme elva minuter
  • LöstUTC

    This alert was a false alarm. Coldfront is operating normally.

  • UndersökerUTC
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
LöstStort avbrotten minut
  • LöstUTC

    This test incident has been resolved.

  • UndersökerUTC

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

NOV18
Slurm scheduler unplanned maintenance
LöstUnderhållsex minuter
  • LöstUTC
    The Slurm scheduler is back online.
  • IdentifieratUTC
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
NOV14
Starfish dashboard maintenance Nov. 14th 5-6PM
SlutförtUnderhållen timme
  • Slutförtnovember 14, 2025 kl 23:00UTC
    Maintenance has completed successfully
  • Pågårnovember 14, 2025 kl 22:00UTC
    Maintenance is now in progress
  • Planeratnovember 14, 2025 kl 22:00UTC

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
LöstFörsämrad prestanda15 minuter
  • LöstUTC

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • IdentifieratUTC
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

Föregående

nov. 2025 till jan. 2026

Nästa

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu