FAS Research Computing - Notishistorik

Alla system fungerar

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
I drift

SLURM Scheduler - Cannon - I drift

Cannon Compute Cluster (Holyoke) - I drift

Boston Compute Nodes - I drift

GPU nodes (Holyoke) - I drift

seas_compute - I drift

I drift

SLURM Scheduler - FASSE - I drift

FASSE Compute Cluster (Holyoke) - I drift

I drift

Kempner Cluster CPU - I drift

Kempner Cluster GPU - I drift

I drift

FASSE login nodes - I drift

I drift

Cannon Open OnDemand - I drift

FASSE Open OnDemand - I drift

I drift

Netscratch (Global Scratch) - I drift

Home Directory Storage - Boston - I drift

Tape - (Tier 3) - I drift

Holylabs - I drift

Isilon Storage Holyoke (Tier 1) - I drift

Holystore01 (Tier 0) - I drift

HolyLFS04 (Tier 0) - I drift

HolyLFS05 (Tier 0) - I drift

HolyLFS06 (Tier 0) - I drift

Holyoke Tier 2 NFS (new) - I drift

Holyoke Specialty Storage - I drift

holECS - I drift

Isilon Storage Boston (Tier 1) - I drift

BosLFS02 (Tier 0) - I drift

Boston Tier 2 NFS (new) - I drift

CEPH Storage Boston (Tier 2) - I drift

Boston Specialty Storage - I drift

bosECS - I drift

Samba Cluster - I drift

Globus Data Transfer - I drift

Notishistorik

nov. 2025

Coldfront outage
  • Löst
    UTC
    Löst

    This alert was a false alarm. Coldfront is operating normally.

  • Undersöker
    UTC
    Undersöker
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Löst
    UTC
    Löst

    This test incident has been resolved.

  • Undersöker
    UTC
    Undersöker

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Löst
    UTC
    Löst
    The Slurm scheduler is back online.
  • Identifierat
    UTC
    Identifierat
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Slutfört
    november 14, 2025 kl 23:00UTC
    Slutfört
    november 14, 2025 kl 23:00UTC
    Maintenance has completed successfully
  • Pågår
    november 14, 2025 kl 22:00UTC
    Pågår
    november 14, 2025 kl 22:00UTC
    Maintenance is now in progress
  • Planerat
    november 14, 2025 kl 22:00UTC
    Planerat
    november 14, 2025 kl 22:00UTC

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Löst
    UTC
    Löst

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identifierat
    UTC
    Identifierat
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

okt. 2025

Holystore01 is degraded.
  • Löst
    UTC
    Löst
    This incident has been resolved.
  • Undersöker
    UTC
    Undersöker

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Löst
    UTC
    Löst

    The license server is responding normally again.

  • Uppdatering
    UTC
    Uppdatering
    We are currently investigating this incident.
  • Undersöker
    UTC
    Undersöker

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Slutfört
    oktober 06, 2025 kl 17:00UTC
    Slutfört
    oktober 06, 2025 kl 17:00UTC
    Maintenance is now in progress
  • Pågår
    oktober 06, 2025 kl 13:00UTC
    Pågår
    oktober 06, 2025 kl 13:00UTC
    Maintenance is now in progress
  • Planerat
    oktober 06, 2025 kl 13:00UTC
    Planerat
    oktober 06, 2025 kl 13:00UTC

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Löst
    UTC
    Löst

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identifierat
    UTC
    Identifierat

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

sep. 2025

holylfs05 changelog errors
  • Löst
    UTC
    Löst

    The root cause was found and a fix has been implemented.

  • Undersöker
    UTC
    Undersöker

    The changelog (which tracks changes on the filesystem) on holylfs05 is throwing errors creating instability on the filesystem. We are investigating.

gpu_test partition down
  • Löst
    UTC
    Löst

    The gpu_test partition is back to normal service.

    This incident has been resolved.

  • Undersöker
    UTC
    Undersöker

    The gpu_test partition is currently down. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident. incident.

gpu_test down
  • Löst
    UTC
    Löst

    The gpu_test partition is back in normal service.

  • Undersöker
    UTC
    Undersöker

    The gpu_test partition is currently down due to a networking issue in that row. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident.

holylfs05 issues
  • Löst
    UTC
    Löst

    holylfs05 is back online. Thank you for your patience.

  • Uppdatering
    UTC
    Uppdatering

    holylfs05 is undergoing filesystem checks. Due to the size of the system, this process will take the rest of the weekend at a minimum.

    No ETA at this time.

    We are continuing to work on a fix for this incident. Our sincere apologies for the unexpected disruption.

  • Identifierat
    UTC
    Identifierat

    holylfs05 will be inaccessible for an extended period of time while our staff continues to troubleshoot the underlying cause.

    We are continuing to work on a fix for this incident.

  • Undersöker
    UTC
    Undersöker

    Writing to holylfs05 may result in errors.

    We are currently investigating this incident.

Coldfront down
  • Löst
    UTC
    Löst

    This incident has been resolved. Coldfront is back online.

  • Undersöker
    UTC
    Undersöker
    Coldfront is not operating normally. We are investigating.

sep. 2025 till nov. 2025

Nästa

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu