FAS Research Computing - Notishistorik

Upplever delvis försämrad prestanda

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Försämrad prestanda

SLURM Scheduler - Cannon - Försämrad prestanda

Cannon Compute Cluster (Holyoke) - Försämrad prestanda

Boston Compute Nodes - Försämrad prestanda

GPU nodes (Holyoke) - Försämrad prestanda

seas_compute - Försämrad prestanda

I drift

SLURM Scheduler - FASSE - I drift

FASSE Compute Cluster (Holyoke) - I drift

I drift

Kempner Cluster CPU - I drift

Kempner Cluster GPU - I drift

I drift

FASSE login nodes - I drift

I drift

Cannon Open OnDemand/VDI - I drift

FASSE Open OnDemand/VDI - I drift

I drift

Netscratch (Global Scratch) - I drift

Home Directory Storage - Boston - I drift

Tape - (Tier 3) - I drift

Holylabs - I drift

Isilon Storage Holyoke (Tier 1) - I drift

Holystore01 (Tier 0) - I drift

HolyLFS04 (Tier 0) - I drift

HolyLFS05 (Tier 0) - I drift

HolyLFS06 (Tier 0) - I drift

Holyoke Tier 2 NFS (new) - I drift

Holyoke Specialty Storage - I drift

holECS - I drift

Isilon Storage Boston (Tier 1) - I drift

BosLFS02 (Tier 0) - I drift

Boston Tier 2 NFS (new) - I drift

CEPH Storage Boston (Tier 2) - I drift

Boston Specialty Storage - I drift

bosECS - I drift

Samba Cluster - I drift

Globus Data Transfer - I drift

Notishistorik

dec. 2025

Scheduling down on Cannon
  • Löst
    Löst

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Uppdatering
    Uppdatering

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Undersöker
    Undersöker

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Löst
    Löst
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Undersöker
    Undersöker
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Löst
    Löst

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Undersöker
    Undersöker

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Löst
    Löst

    This incident has been resolved. All Tier 1 shares are accessible.

  • Undersöker
    Undersöker

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Löst
    Löst

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Undersöker
    Undersöker

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

nov. 2025

Coldfront outage
  • Löst
    Löst

    This alert was a false alarm. Coldfront is operating normally.

  • Undersöker
    Undersöker
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Löst
    Löst

    This test incident has been resolved.

  • Undersöker
    Undersöker

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Löst
    Löst
    The Slurm scheduler is back online.
  • Identifierat
    Identifierat
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Slutfört
    november 14, 2025 kl 23:00
    Slutfört
    november 14, 2025 kl 23:00
    Maintenance has completed successfully
  • Pågår
    november 14, 2025 kl 22:00
    Pågår
    november 14, 2025 kl 22:00
    Maintenance is now in progress
  • Planerat
    november 14, 2025 kl 22:00
    Planerat
    november 14, 2025 kl 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Löst
    Löst

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identifierat
    Identifierat
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

okt. 2025

Holystore01 is degraded.
  • Löst
    Löst
    This incident has been resolved.
  • Undersöker
    Undersöker

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Löst
    Löst

    The license server is responding normally again.

  • Uppdatering
    Uppdatering
    We are currently investigating this incident.
  • Undersöker
    Undersöker

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Slutfört
    oktober 06, 2025 kl 17:00
    Slutfört
    oktober 06, 2025 kl 17:00
    Maintenance is now in progress
  • Pågår
    oktober 06, 2025 kl 13:00
    Pågår
    oktober 06, 2025 kl 13:00
    Maintenance is now in progress
  • Planerat
    oktober 06, 2025 kl 13:00
    Planerat
    oktober 06, 2025 kl 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Löst
    Löst

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identifierat
    Identifierat

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

okt. 2025 till dec. 2025

Nästa

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu