FAS Research Computing - Istoricul notificărilor

BosLFS02 (Tier 0): întrerupere majoră

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Operațional

SLURM Scheduler - Cannon - Operațional

Cannon Compute Cluster (Holyoke) - Operațional

Boston Compute Nodes - Operațional

GPU nodes (Holyoke) - Operațional

seas_compute - Operațional

Operațional

SLURM Scheduler - FASSE - Operațional

FASSE Compute Cluster (Holyoke) - Operațional

Operațional

Kempner Cluster CPU - Operațional

Kempner Cluster GPU - Operațional

Operațional

FASSE login nodes - Operațional

Operațional

Cannon Open OnDemand - Operațional

FASSE Open OnDemand - Operațional

Întrerupere majoră

Netscratch (Global Scratch) - Operațional

Home Directory Storage - Boston - Operațional

Tape - (Tier 3) - Operațional

Holylabs - Operațional

Isilon Storage Holyoke (Tier 1) - Operațional

Holystore01 (Tier 0) - Operațional

HolyLFS04 (Tier 0) - Operațional

HolyLFS05 (Tier 0) - Operațional

HolyLFS06 (Tier 0) - Operațional

Holyoke Tier 2 NFS - Operațional

Holyoke Specialty Storage - Operațional

holECS - Operațional

Isilon Storage Boston (Tier 1) - Operațional

BosLFS02 (Tier 0) - Întrerupere majoră

Boston Tier 2 NFS - Operațional

CEPH Storage Boston (Tier 2) - Operațional

Boston Specialty Storage - Operațional

bosECS - Operațional

Samba Cluster - Operațional

Globus Data Transfer - Operațional

Istoricul notificărilor

Vezi starea actuală

ian 2026

Coldfront down
RezolvatÎntrerupere majoră58 minute
  • RezolvatUTC

    Coldfront is operational. Thank you for your patience.

  • În curs de investigareUTC

    We are currently investigating an issues with Coldfront. No ETA.

holystore01 down
RezolvatÎntrerupere parțială1 oră 1 minut
  • RezolvatUTC

    holystore01 is back up and usable.

    This incident has been resolved.

  • În curs de investigareUTC

    The filesystem holystore01 is experiencing a network failure and in a bad state.

    Some files on holystore01 may not be accessible while this is ongoing. We are working to restore access, and apologize for the inconvenience.

Grafana Cloud is down
RezolvatÎntrerupere majoră11 minute
  • RezolvatUTC
    is back up. This incident was automatically resolved by Instatus monitoring.
  • În curs de investigareUTC
    is down at the moment. This incident was automatically created by Instatus monitoring.
holystore01 is wedging. We are rebooting.
RezolvatPerformanță scăzută14 minute
  • RezolvatUTC
    This incident has been resolved.
  • IdentificatUTC

    holystore01 is wedging. We are rebooting.

IAN12
FASRC monthly maintenance Monday January 12th, 2026 9am-1pm
FinalizatMentenanță4 ore
  • Finalizatianuarie 12, 2026 la 18:00UTC
    Maintenance has completed successfully
  • În cursianuarie 12, 2026 la 14:00UTC
    Maintenance is now in progress
  • Planificatăianuarie 12, 2026 la 14:00UTC

    Monthly maintenance will take place on January 12th, 2026. Our maintenance tasks should be completed between 9am-1pm.

    NOTICES:

    • Changes to SEAS partitions, please see tasks below.

    • Changes to job age priority weighting, please see tasks below.

    • Status Page: You can subscribe to our status to receive notifications of maintenance, incidents, and their resolution at https://status.rc.fas.harvard.edu/ (click Get Updates for options).

    • We'd love to hear success stories about your or your lab's use of FASRC. Submit your story here.

    MAINTENANCE TASKS

    Cannon cluster will be paused during this maintenance?: YES
    FASSE cluster will be paused during this maintenance?:YES

    • Slurm upgrade to 25.11.1

      • Audience: All cluster users (Cannon and FASSE)

      • Impact: Jobs will be paused during maintenance

    • In conjunction with SEAS we will modify seas_gpu and seas_compute time limits 

      • Audience: SEAS users

      • Impact:
        seas_gpu: will be set to 2 days maximum
        seas_compute: will be set to 3 days maximum

        Existing pending jobs longer than these limits will be set to 2 day and 3 day run times depending on partition.

    • Job Age Priority Weight Change

      • Audience: Cluster users

      • Impact: We will be adjusting the weight applied to the priority earned by jobs by virtue of their age. Currently job priority is made up of two factors, Fairshare and Job Age. The Job Age factor is currently set such that jobs gain priority over 3 days with a maximum priority equivalent to jobs with Fairshare of 0.5. This keeps low fairshare jobs from languishing at the bottom of the queue. With the current settings though, users with low fairshare can gain significant advantage over users with higher relative fairshare. To remedy this we will be adjusting the Job Age weight to cap out at an equivalent Fairshare of 0.1. This will still allow jobs with 0 fairshare to gain priority and thus not languish while letting fairshare govern a wider range of higher priority jobs.

    • Login node reboots

      • Audience; All login node users

      • Impact: Login nodes will reboot during the maintenance window

    • Open OnDemand (OOD) node reboots

      • Audienc:; All OOD users

      • Impact: OOD nodes will reboot during the maintenance window

    • Netscratch retention will run

      • Audience: All cluster netscratch users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

dec 2025

Scheduling down on Cannon
RezolvatÎntrerupere majoră1 oră 42 minute
  • RezolvatUTC

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • ActualizareUTC

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • În curs de investigareUTC

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
RezolvatÎntrerupere majoră1 oră 49 minute
  • RezolvatUTC
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • În curs de investigareUTC
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
DEC11
Login node reboots
RezolvatMentenanță1 oră 15 minute
  • RezolvatUTC

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • În curs de investigareUTC

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

DEC10
Isilon shares not accessible
RezolvatMentenanță18 ore 57 minute
  • RezolvatUTC

    This incident has been resolved. All Tier 1 shares are accessible.

  • În curs de investigareUTC

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
RezolvatÎntrerupere majoră15 minute
  • RezolvatUTC

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • În curs de investigareUTC

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

noi 2025

Coldfront outage
RezolvatÎntrerupere majoră1 oră 11 minute
  • RezolvatUTC

    This alert was a false alarm. Coldfront is operating normally.

  • În curs de investigareUTC
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
RezolvatÎntrerupere majoră1 minut
  • RezolvatUTC

    This test incident has been resolved.

  • În curs de investigareUTC

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

NOI18
Slurm scheduler unplanned maintenance
RezolvatMentenanță6 minute
  • RezolvatUTC
    The Slurm scheduler is back online.
  • IdentificatUTC
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
NOI14
Starfish dashboard maintenance Nov. 14th 5-6PM
FinalizatMentenanță1 oră
  • Finalizatnoiembrie 14, 2025 la 23:00UTC
    Maintenance has completed successfully
  • În cursnoiembrie 14, 2025 la 22:00UTC
    Maintenance is now in progress
  • Planificatănoiembrie 14, 2025 la 22:00UTC

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
RezolvatPerformanță scăzută15 minute
  • RezolvatUTC

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • IdentificatUTC
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

Anterior

noi 2025 către ian 2026

Următorul

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu