FAS Research Computing - Observați istoricul

Performanță parțial degradată

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Performanță scăzută

SLURM Scheduler - Cannon - Performanță scăzută

Cannon Compute Cluster (Holyoke) - Performanță scăzută

Boston Compute Nodes - Performanță scăzută

GPU nodes (Holyoke) - Performanță scăzută

seas_compute - Performanță scăzută

Operațional

SLURM Scheduler - FASSE - Operațional

FASSE Compute Cluster (Holyoke) - Operațional

Operațional

Kempner Cluster CPU - Operațional

Kempner Cluster GPU - Operațional

Operațional

FASSE login nodes - Operațional

Operațional

Cannon Open OnDemand - Operațional

FASSE Open OnDemand - Operațional

Operațional

Netscratch (Global Scratch) - Operațional

Home Directory Storage - Boston - Operațional

Tape - (Tier 3) - Operațional

Holylabs - Operațional

Isilon Storage Holyoke (Tier 1) - Operațional

Holystore01 (Tier 0) - Operațional

HolyLFS04 (Tier 0) - Operațional

HolyLFS05 (Tier 0) - Operațional

HolyLFS06 (Tier 0) - Operațional

Holyoke Tier 2 NFS (new) - Operațional

Holyoke Specialty Storage - Operațional

holECS - Operațional

Isilon Storage Boston (Tier 1) - Operațional

BosLFS02 (Tier 0) - Operațional

Boston Tier 2 NFS (new) - Operațional

CEPH Storage Boston (Tier 2) - Operațional

Boston Specialty Storage - Operațional

bosECS - Operațional

Samba Cluster - Operațional

Globus Data Transfer - Operațional

Observați istoricul

dec 2025

Scheduling down on Cannon
  • Rezolvat
    Rezolvat

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Actualizare
    Actualizare

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • În curs de investigare
    În curs de investigare

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Rezolvat
    Rezolvat
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • În curs de investigare
    În curs de investigare
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Rezolvat
    Rezolvat

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • În curs de investigare
    În curs de investigare

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Rezolvat
    Rezolvat

    This incident has been resolved. All Tier 1 shares are accessible.

  • În curs de investigare
    În curs de investigare

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Rezolvat
    Rezolvat

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • În curs de investigare
    În curs de investigare

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

noi 2025

Coldfront outage
  • Rezolvat
    Rezolvat

    This alert was a false alarm. Coldfront is operating normally.

  • În curs de investigare
    În curs de investigare
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Rezolvat
    Rezolvat

    This test incident has been resolved.

  • În curs de investigare
    În curs de investigare

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Rezolvat
    Rezolvat
    The Slurm scheduler is back online.
  • Identificat
    Identificat
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Finalizat
    noiembrie 14, 2025 la 23:00
    Finalizat
    noiembrie 14, 2025 la 23:00
    Maintenance has completed successfully
  • În curs
    noiembrie 14, 2025 la 22:00
    În curs
    noiembrie 14, 2025 la 22:00
    Maintenance is now in progress
  • Plănuit
    noiembrie 14, 2025 la 22:00
    Plănuit
    noiembrie 14, 2025 la 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Rezolvat
    Rezolvat

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identificat
    Identificat
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

oct 2025

Holystore01 is degraded.
  • Rezolvat
    Rezolvat
    This incident has been resolved.
  • În curs de investigare
    În curs de investigare

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Rezolvat
    Rezolvat

    The license server is responding normally again.

  • Actualizare
    Actualizare
    We are currently investigating this incident.
  • În curs de investigare
    În curs de investigare

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Finalizat
    octombrie 06, 2025 la 17:00
    Finalizat
    octombrie 06, 2025 la 17:00
    Maintenance is now in progress
  • În curs
    octombrie 06, 2025 la 13:00
    În curs
    octombrie 06, 2025 la 13:00
    Maintenance is now in progress
  • Plănuit
    octombrie 06, 2025 la 13:00
    Plănuit
    octombrie 06, 2025 la 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Rezolvat
    Rezolvat

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identificat
    Identificat

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

oct 2025 către dec 2025

Următorul

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu