FAS Research Computing - Histórico de avisos

Todos os sistemas operacionais

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Operacional

SLURM Scheduler - Cannon - Operacional

Cannon Compute Cluster (Holyoke) - Operacional

Boston Compute Nodes - Operacional

GPU nodes (Holyoke) - Operacional

seas_compute - Operacional

Operacional

SLURM Scheduler - FASSE - Operacional

FASSE Compute Cluster (Holyoke) - Operacional

Operacional

Kempner Cluster CPU - Operacional

Kempner Cluster GPU - Operacional

Operacional

FASSE login nodes - Operacional

Operacional

Cannon Open OnDemand - Operacional

FASSE Open OnDemand - Operacional

Operacional

Netscratch (Global Scratch) - Operacional

Home Directory Storage - Boston - Operacional

Tape - (Tier 3) - Operacional

Holylabs - Operacional

Isilon Storage Holyoke (Tier 1) - Operacional

Holystore01 (Tier 0) - Operacional

HolyLFS04 (Tier 0) - Operacional

HolyLFS05 (Tier 0) - Operacional

HolyLFS06 (Tier 0) - Operacional

Holyoke Tier 2 NFS (new) - Operacional

Holyoke Specialty Storage - Operacional

holECS - Operacional

Isilon Storage Boston (Tier 1) - Operacional

BosLFS02 (Tier 0) - Operacional

Boston Tier 2 NFS (new) - Operacional

CEPH Storage Boston (Tier 2) - Operacional

Boston Specialty Storage - Operacional

bosECS - Operacional

Samba Cluster - Operacional

Globus Data Transfer - Operacional

Histórico de avisos

out 2025

Holystore01 is degraded.
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Resolvido
    UTC
    Resolvido

    The license server is responding normally again.

  • Atualizar
    UTC
    Atualizar
    We are currently investigating this incident.
  • Investigando
    UTC
    Investigando

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Concluído
    outubro 06, 2025 em 17:00UTC
    Concluído
    outubro 06, 2025 em 17:00UTC
    Maintenance is now in progress
  • Em curso
    outubro 06, 2025 em 13:00UTC
    Em curso
    outubro 06, 2025 em 13:00UTC
    Maintenance is now in progress
  • Ainda não começou
    outubro 06, 2025 em 13:00UTC
    Ainda não começou
    outubro 06, 2025 em 13:00UTC

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Resolvido
    UTC
    Resolvido

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identificado
    UTC
    Identificado

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

set 2025

holylfs05 changelog errors
  • Resolvido
    UTC
    Resolvido

    The root cause was found and a fix has been implemented.

  • Investigando
    UTC
    Investigando

    The changelog (which tracks changes on the filesystem) on holylfs05 is throwing errors creating instability on the filesystem. We are investigating.

gpu_test partition down
  • Resolvido
    UTC
    Resolvido

    The gpu_test partition is back to normal service.

    This incident has been resolved.

  • Investigando
    UTC
    Investigando

    The gpu_test partition is currently down. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident. incident.

gpu_test down
  • Resolvido
    UTC
    Resolvido

    The gpu_test partition is back in normal service.

  • Investigando
    UTC
    Investigando

    The gpu_test partition is currently down due to a networking issue in that row. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident.

holylfs05 issues
  • Resolvido
    UTC
    Resolvido

    holylfs05 is back online. Thank you for your patience.

  • Atualizar
    UTC
    Atualizar

    holylfs05 is undergoing filesystem checks. Due to the size of the system, this process will take the rest of the weekend at a minimum.

    No ETA at this time.

    We are continuing to work on a fix for this incident. Our sincere apologies for the unexpected disruption.

  • Identificado
    UTC
    Identificado

    holylfs05 will be inaccessible for an extended period of time while our staff continues to troubleshoot the underlying cause.

    We are continuing to work on a fix for this incident.

  • Investigando
    UTC
    Investigando

    Writing to holylfs05 may result in errors.

    We are currently investigating this incident.

Coldfront down
  • Resolvido
    UTC
    Resolvido

    This incident has been resolved. Coldfront is back online.

  • Investigando
    UTC
    Investigando
    Coldfront is not operating normally. We are investigating.

ago 2025

Shutdown nodes in 8A14, 8A16 and 8A18 - Cooling Leak
  • Resolvido
    UTC
    Resolvido

    Thanks to staff that made multiple datacenter visits, the leak has been addressed and all systems are back up and running.

    This incident has been resolved.

  • Monitorização
    UTC
    Monitorização

    8a14 and 8a18 are back online, 8a16 is still down

    That includes mweber_gpu and mweber_compute being back up and seas_gpu still partially down

  • Atualizar
    UTC
    Atualizar

    Power and water is shutdown to these racks and the vendor is working to send someone in next working day to investigate. Partition totally down are mweber_compute, mweber_gpu, seas_gpu and seas_compute.

  • Identificado
    UTC
    Identificado

    Row 8A18 (row 8A rack18) will also be shut down.

  • Investigando
    UTC
    Investigando

    MGHPCC found a leak in 8A14 or 8A16 racks and asked us to shutdown those nodes. We are working with the vendor to fix the issue ASAP.

SMB access to shares on the FASRC samba cluster)
  • Resolvido
    UTC
    Resolvido

    SMB access has been restored. Please disconnect and retry if you have a failed mapped drive. If you still cannot connect to a share, please contact rchelp@rc.fas.harvard.edu and let us know your username and exactly which share you are attempting to map.

  • Identificado
    UTC
    Identificado

    We are continuing to work on a fix for this incident. No ETA.

  • Investigando
    UTC
    Investigando

    Drive mapping to some shares may fail if those shares use the Samba Cluster. This includes but is not limited to share paths that begin with \\smbip.

    Known affected shares:

    anderson_lab

    arlotta_lab

    bellono_lab

    bertoldi_lab c

    apellini_lab

    dasch14

    dasch15

    dasch16

    denic_lab

    dobbie_lab

    engert_lab

    ferreira_lab

    fortune_lab

    friedman_lab

    girguis_lab

    grad_lab

    hausmann_lab

    hays_lab

    hbs_liran

    hbs_rcs huh

    illumina

    jessicacohen_lab

    lichtman_boslfs02

    mallet_lab

    mason_lab

    mckinley_lab

    mcz

    mitrano_lab

    moorcroftfs5

    murraylab

    nmr_large

    nmr_small

    novitsky_lab

    pooling

    qbrc_center

    ramachandran_lab

    schnapp_lab

    schrag_lab

    srivastava_lab

    whited_lab

    yau2_lab

The 'Harvard FAS RC Holyoke' Globus endpoint is timing out.
  • Resolvido
    UTC
    Resolvido

    The endpoints are working properly again. This incident has been resolved.

  • Identificado
    UTC
    Identificado
    We are continuing to work on a fix for this incident.
Starfish upgrade Wednesday, August 20th 5PM-7PM
  • Concluído
    agosto 20, 2025 em 23:00UTC
    Concluído
    agosto 20, 2025 em 23:00UTC
    Maintenance has completed successfully
  • Em curso
    agosto 20, 2025 em 21:00UTC
    Em curso
    agosto 20, 2025 em 21:00UTC
    Maintenance is now in progress
  • Ainda não começou
    agosto 20, 2025 em 21:00UTC
    Ainda não começou
    agosto 20, 2025 em 21:00UTC

    Starfish will be performing an upgrade on Wednesday, August 20th from 5PM-7PM. The web interface will be unavailable during that timeframe.

The 'Harvard FAS RC Boston' Globus endpoint is not working. The Holyoke endpoint is working.
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Identificado
    UTC
    Identificado
    We are continuing to work on a fix for this incident.

ago 2025 para out 2025

Seguinte

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu