FAS Research Computing - Histórico de avisos

Experimentando Desempenho Parcialmente Degradado

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Desempenho degradado

SLURM Scheduler - Cannon - Desempenho degradado

Cannon Compute Cluster (Holyoke) - Desempenho degradado

Boston Compute Nodes - Desempenho degradado

GPU nodes (Holyoke) - Desempenho degradado

seas_compute - Desempenho degradado

Operacional

SLURM Scheduler - FASSE - Operacional

FASSE Compute Cluster (Holyoke) - Operacional

Operacional

Kempner Cluster CPU - Operacional

Kempner Cluster GPU - Operacional

Operacional

FASSE login nodes - Operacional

Operacional

Cannon Open OnDemand/VDI - Operacional

FASSE Open OnDemand/VDI - Operacional

Operacional

Netscratch (Global Scratch) - Operacional

Home Directory Storage - Boston - Operacional

Tape - (Tier 3) - Operacional

Holylabs - Operacional

Isilon Storage Holyoke (Tier 1) - Operacional

Holystore01 (Tier 0) - Operacional

HolyLFS04 (Tier 0) - Operacional

HolyLFS05 (Tier 0) - Operacional

HolyLFS06 (Tier 0) - Operacional

Holyoke Tier 2 NFS (new) - Operacional

Holyoke Specialty Storage - Operacional

holECS - Operacional

Isilon Storage Boston (Tier 1) - Operacional

BosLFS02 (Tier 0) - Operacional

Boston Tier 2 NFS (new) - Operacional

CEPH Storage Boston (Tier 2) - Operacional

Boston Specialty Storage - Operacional

bosECS - Operacional

Samba Cluster - Operacional

Globus Data Transfer - Operacional

Histórico de avisos

dez 2025

Scheduling down on Cannon
  • Resolvido
    Resolvido

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Atualizar
    Atualizar

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Investigando
    Investigando

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Resolvido
    Resolvido
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Investigando
    Investigando
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Resolvido
    Resolvido

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Investigando
    Investigando

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Resolvido
    Resolvido

    This incident has been resolved. All Tier 1 shares are accessible.

  • Investigando
    Investigando

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Resolvido
    Resolvido

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Investigando
    Investigando

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

nov 2025

Coldfront outage
  • Resolvido
    Resolvido

    This alert was a false alarm. Coldfront is operating normally.

  • Investigando
    Investigando
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Resolvido
    Resolvido

    This test incident has been resolved.

  • Investigando
    Investigando

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Resolvido
    Resolvido
    The Slurm scheduler is back online.
  • Identificado
    Identificado
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Concluído
    novembro 14, 2025 em 23:00
    Concluído
    novembro 14, 2025 em 23:00
    Maintenance has completed successfully
  • Em curso
    novembro 14, 2025 em 22:00
    Em curso
    novembro 14, 2025 em 22:00
    Maintenance is now in progress
  • Ainda não começou
    novembro 14, 2025 em 22:00
    Ainda não começou
    novembro 14, 2025 em 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Resolvido
    Resolvido

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identificado
    Identificado
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

out 2025

Holystore01 is degraded.
  • Resolvido
    Resolvido
    This incident has been resolved.
  • Investigando
    Investigando

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Resolvido
    Resolvido

    The license server is responding normally again.

  • Atualizar
    Atualizar
    We are currently investigating this incident.
  • Investigando
    Investigando

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Concluído
    outubro 06, 2025 em 17:00
    Concluído
    outubro 06, 2025 em 17:00
    Maintenance is now in progress
  • Em curso
    outubro 06, 2025 em 13:00
    Em curso
    outubro 06, 2025 em 13:00
    Maintenance is now in progress
  • Ainda não começou
    outubro 06, 2025 em 13:00
    Ainda não começou
    outubro 06, 2025 em 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Resolvido
    Resolvido

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identificado
    Identificado

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

out 2025 para dez 2025

Seguinte

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu