FAS Research Computing - Histórico de avisos

Todos os sistemas operacionais

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Operacional

SLURM Scheduler - Cannon - Operacional

Cannon Compute Cluster (Holyoke) - Operacional

Boston Compute Nodes - Operacional

GPU nodes (Holyoke) - Operacional

seas_compute - Operacional

Operacional

SLURM Scheduler - FASSE - Operacional

FASSE Compute Cluster (Holyoke) - Operacional

Operacional

Kempner Cluster CPU - Operacional

Kempner Cluster GPU - Operacional

Operacional

FASSE login nodes - Operacional

Operacional

Cannon Open OnDemand - Operacional

FASSE Open OnDemand - Operacional

Operacional

Netscratch (Global Scratch) - Operacional

Home Directory Storage - Boston - Operacional

Tape - (Tier 3) - Operacional

Holylabs - Operacional

Isilon Storage Holyoke (Tier 1) - Operacional

Holystore01 (Tier 0) - Operacional

HolyLFS04 (Tier 0) - Operacional

HolyLFS05 (Tier 0) - Operacional

HolyLFS06 (Tier 0) - Operacional

Holyoke Tier 2 NFS (new) - Operacional

Holyoke Specialty Storage - Operacional

holECS - Operacional

Isilon Storage Boston (Tier 1) - Operacional

BosLFS02 (Tier 0) - Operacional

Boston Tier 2 NFS (new) - Operacional

CEPH Storage Boston (Tier 2) - Operacional

Boston Specialty Storage - Operacional

bosECS - Operacional

Samba Cluster - Operacional

Globus Data Transfer - Operacional

Histórico de avisos

jan 2026

Coldfront down
  • Resolvido
    UTC
    Resolvido

    Coldfront is operational. Thank you for your patience.

  • Investigando
    UTC
    Investigando

    We are currently investigating an issues with Coldfront. No ETA.

holystore01 down
  • Resolvido
    UTC
    Resolvido

    holystore01 is back up and usable.

    This incident has been resolved.

  • Investigando
    UTC
    Investigando

    The filesystem holystore01 is experiencing a network failure and in a bad state.

    Some files on holystore01 may not be accessible while this is ongoing. We are working to restore access, and apologize for the inconvenience.

Grafana Cloud is down
  • Resolvido
    UTC
    Resolvido
    is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigando
    UTC
    Investigando
    is down at the moment. This incident was automatically created by Instatus monitoring.
holystore01 is wedging. We are rebooting.
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Identificado
    UTC
    Identificado

    holystore01 is wedging. We are rebooting.

FASRC monthly maintenance Monday January 12th, 2026 9am-1pm
  • Concluído
    janeiro 12, 2026 em 18:00UTC
    Concluído
    janeiro 12, 2026 em 18:00UTC
    Maintenance has completed successfully
  • Em curso
    janeiro 12, 2026 em 14:00UTC
    Em curso
    janeiro 12, 2026 em 14:00UTC
    Maintenance is now in progress
  • Ainda não começou
    janeiro 12, 2026 em 14:00UTC
    Ainda não começou
    janeiro 12, 2026 em 14:00UTC

    Monthly maintenance will take place on January 12th, 2026. Our maintenance tasks should be completed between 9am-1pm.

    NOTICES:

    • Changes to SEAS partitions, please see tasks below.

    • Changes to job age priority weighting, please see tasks below.

    • Status Page: You can subscribe to our status to receive notifications of maintenance, incidents, and their resolution at https://status.rc.fas.harvard.edu/ (click Get Updates for options).

    • We'd love to hear success stories about your or your lab's use of FASRC. Submit your story here.

    MAINTENANCE TASKS

    Cannon cluster will be paused during this maintenance?: YES
    FASSE cluster will be paused during this maintenance?:YES

    • Slurm upgrade to 25.11.1

      • Audience: All cluster users (Cannon and FASSE)

      • Impact: Jobs will be paused during maintenance

    • In conjunction with SEAS we will modify seas_gpu and seas_compute time limits 

      • Audience: SEAS users

      • Impact:
        seas_gpu: will be set to 2 days maximum
        seas_compute: will be set to 3 days maximum

        Existing pending jobs longer than these limits will be set to 2 day and 3 day run times depending on partition.

    • Job Age Priority Weight Change

      • Audience: Cluster users

      • Impact: We will be adjusting the weight applied to the priority earned by jobs by virtue of their age. Currently job priority is made up of two factors, Fairshare and Job Age. The Job Age factor is currently set such that jobs gain priority over 3 days with a maximum priority equivalent to jobs with Fairshare of 0.5. This keeps low fairshare jobs from languishing at the bottom of the queue. With the current settings though, users with low fairshare can gain significant advantage over users with higher relative fairshare. To remedy this we will be adjusting the Job Age weight to cap out at an equivalent Fairshare of 0.1. This will still allow jobs with 0 fairshare to gain priority and thus not languish while letting fairshare govern a wider range of higher priority jobs.

    • Login node reboots

      • Audience; All login node users

      • Impact: Login nodes will reboot during the maintenance window

    • Open OnDemand (OOD) node reboots

      • Audienc:; All OOD users

      • Impact: OOD nodes will reboot during the maintenance window

    • Netscratch retention will run

      • Audience: All cluster netscratch users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

dez 2025

Scheduling down on Cannon
  • Resolvido
    UTC
    Resolvido

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Atualizar
    UTC
    Atualizar

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Investigando
    UTC
    Investigando

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Resolvido
    UTC
    Resolvido
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Investigando
    UTC
    Investigando
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Resolvido
    UTC
    Resolvido

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Investigando
    UTC
    Investigando

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Resolvido
    UTC
    Resolvido

    This incident has been resolved. All Tier 1 shares are accessible.

  • Investigando
    UTC
    Investigando

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Resolvido
    UTC
    Resolvido

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Investigando
    UTC
    Investigando

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

nov 2025

Coldfront outage
  • Resolvido
    UTC
    Resolvido

    This alert was a false alarm. Coldfront is operating normally.

  • Investigando
    UTC
    Investigando
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Resolvido
    UTC
    Resolvido

    This test incident has been resolved.

  • Investigando
    UTC
    Investigando

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Resolvido
    UTC
    Resolvido
    The Slurm scheduler is back online.
  • Identificado
    UTC
    Identificado
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Concluído
    novembro 14, 2025 em 23:00UTC
    Concluído
    novembro 14, 2025 em 23:00UTC
    Maintenance has completed successfully
  • Em curso
    novembro 14, 2025 em 22:00UTC
    Em curso
    novembro 14, 2025 em 22:00UTC
    Maintenance is now in progress
  • Ainda não começou
    novembro 14, 2025 em 22:00UTC
    Ainda não começou
    novembro 14, 2025 em 22:00UTC

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Resolvido
    UTC
    Resolvido

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identificado
    UTC
    Identificado
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

nov 2025 para jan 2026

Seguinte

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu