FAS Research Computing - Histórico de avisos

Sistema em manutenção

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Manutenção

SLURM Scheduler - Cannon - Manutenção

Cannon Compute Cluster (Holyoke) - Manutenção

Boston Compute Nodes - Manutenção

GPU nodes (Holyoke) - Manutenção

seas_compute - Manutenção

Manutenção

SLURM Scheduler - FASSE - Manutenção

FASSE Compute Cluster (Holyoke) - Manutenção

Manutenção

Kempner Cluster CPU - Manutenção

Kempner Cluster GPU - Manutenção

Manutenção

FASSE login nodes - Manutenção

Manutenção

Cannon Open OnDemand - Manutenção

FASSE Open OnDemand - Manutenção

Operacional

Netscratch (Global Scratch) - Operacional

Home Directory Storage - Boston - Operacional

Tape - (Tier 3) - Operacional

Holylabs - Operacional

Isilon Storage Holyoke (Tier 1) - Operacional

Holystore01 (Tier 0) - Operacional

HolyLFS04 (Tier 0) - Operacional

HolyLFS05 (Tier 0) - Operacional

HolyLFS06 (Tier 0) - Operacional

Holyoke Tier 2 NFS (new) - Operacional

Holyoke Specialty Storage - Operacional

holECS - Operacional

Isilon Storage Boston (Tier 1) - Operacional

BosLFS02 (Tier 0) - Operacional

Boston Tier 2 NFS (new) - Operacional

CEPH Storage Boston (Tier 2) - Operacional

Boston Specialty Storage - Operacional

bosECS - Operacional

Samba Cluster - Operacional

Globus Data Transfer - Operacional

Histórico de avisos

nov 2024

holyscratch01 degraded
  • Resolvido
    UTC
    Resolvido
    holyscratch01 is operational. These failing object stores will continue to cause issues. Please move your scratch data to /n/netscratch if you have not already. Holyscratch01 will be set READ-ONLY on Dec. 2nd. https://www.rc.fas.harvard.edu/blog/announcing-netscratch/
  • Investigando
    UTC
    Investigando

    OST2b has wedged again. We are in the process of troubleshooting this incident.

holylfs06 stability issues
  • Resolvido
    UTC
    Resolvido
    holylfs06 issues resolved.
  • Identificado
    UTC
    Identificado
    We are working on an issue with holylfs06 Expect some instability or slowness.
Citrix (TMS/RCapps) down
  • Resolvido
    UTC
    Resolvido
    Citrix/RCapps is up and working again.
  • Identificado
    UTC
    Identificado
    rcapps.rc.fas.harvard.edu Citrix is down. We are investigating.
Globus - Boston collection unavailable
  • Resolvido
    UTC
    Resolvido

    The transfer nodes for Boston globus are working again. We will follow up with the vendor for any additional information on root cause.

    Thanks you for your patience.

  • Identificado
    UTC
    Identificado
    This issue has not yet been resolved. We have a ticket in with Globus and will update once we know more.
  • Investigando
    UTC
    Investigando
    The Boston collection appears unavailable in Globus. We are investigating.
Netscratch - some directories stalled/unavailable
  • Resolvido
    UTC
    Resolvido
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identificado
    UTC
    Identificado

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Resolvido
    UTC
    Resolvido
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Investigando
    UTC
    Investigando
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.

out 2024

holyscratch01 OST2b issues
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    OST2b (one of the bricks that make up holyscratch01) has wedged again. We are in the process of troubleshooting.

holyscratch01 OST2b issues
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    OST2b on holyscratch01 (one of the bricks that makes up holyscratch01) is hung up. We are failing it over the rectify scratch performance issues.

holyscratch01 Instability
  • Resolvido
    UTC
    Resolvido
    The instability has been resolved.
  • Identificado
    UTC
    Identificado
    We are continuing to work on a fix for this incident.
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando
    We are currently investigating this incident.
holyscratch01 reboot
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    We are rebooting holyscratch01 to clear a stuck state.

holyscratch01 degraded
  • Resolvido
    UTC
    Resolvido
    OST2b failed over
  • Monitoramento
    UTC
    Monitoramento
    holyscratch01 - OST2b failing over

set 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • Resolvido
    UTC
    Resolvido
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • Atualizar
    UTC
    Atualizar

    FASSE Open OnDemand and FASSE login services should be operational now.

  • Monitoramento
    UTC
    Monitoramento

    FASSE OOD is back up

    FASSE login nodes are still down

  • Identificado
    UTC
    Identificado

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • Resolvido
    UTC
    Resolvido
    The failover is complete.
  • Identificado
    UTC
    Identificado
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • Resolvido
    UTC
    Resolvido
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • Resolvido
    UTC
    Resolvido
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • Atualizar
    UTC
    Atualizar
    This incident has been resolved.
  • Resolvido
    UTC
    Resolvido
    holyscratch01 and affected nodes are reopened
  • Identificado
    UTC
    Identificado
    holyscratch01 is seeing degraded performance and many nodes are closed off.

set 2024 para nov 2024

Próximo

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu