FAS Research Computing - Legg merke til historikk

Alle systemer er operative

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Operasjonell

SLURM Scheduler - Cannon - Operasjonell

Cannon Compute Cluster (Holyoke) - Operasjonell

Boston Compute Nodes - Operasjonell

GPU nodes (Holyoke) - Operasjonell

seas_compute - Operasjonell

Operasjonell

SLURM Scheduler - FASSE - Operasjonell

FASSE Compute Cluster (Holyoke) - Operasjonell

Operasjonell

Kempner Cluster CPU - Operasjonell

Kempner Cluster GPU - Operasjonell

Operasjonell

FASSE login nodes - Operasjonell

Operasjonell

Cannon Open OnDemand - Operasjonell

FASSE Open OnDemand - Operasjonell

Operasjonell

Netscratch (Global Scratch) - Operasjonell

Home Directory Storage - Boston - Operasjonell

Tape - (Tier 3) - Operasjonell

Holylabs - Operasjonell

Isilon Storage Holyoke (Tier 1) - Operasjonell

Holystore01 (Tier 0) - Operasjonell

HolyLFS04 (Tier 0) - Operasjonell

HolyLFS05 (Tier 0) - Operasjonell

HolyLFS06 (Tier 0) - Operasjonell

Holyoke Tier 2 NFS (new) - Operasjonell

Holyoke Specialty Storage - Operasjonell

holECS - Operasjonell

Isilon Storage Boston (Tier 1) - Operasjonell

BosLFS02 (Tier 0) - Operasjonell

Boston Tier 2 NFS (new) - Operasjonell

CEPH Storage Boston (Tier 2) - Operasjonell

Boston Specialty Storage - Operasjonell

bosECS - Operasjonell

Samba Cluster - Operasjonell

Globus Data Transfer - Operasjonell

Legg merke til historikk

nov. 2024

holyscratch01 degraded
  • Løst
    UTC
    Løst
    holyscratch01 is operational. These failing object stores will continue to cause issues. Please move your scratch data to /n/netscratch if you have not already. Holyscratch01 will be set READ-ONLY on Dec. 2nd. https://www.rc.fas.harvard.edu/blog/announcing-netscratch/
  • Undersøker
    UTC
    Undersøker

    OST2b has wedged again. We are in the process of troubleshooting this incident.

holylfs06 stability issues
  • Løst
    UTC
    Løst
    holylfs06 issues resolved.
  • Identifisert
    UTC
    Identifisert
    We are working on an issue with holylfs06 Expect some instability or slowness.
Citrix (TMS/RCapps) down
  • Løst
    UTC
    Løst
    Citrix/RCapps is up and working again.
  • Identifisert
    UTC
    Identifisert
    rcapps.rc.fas.harvard.edu Citrix is down. We are investigating.
Globus - Boston collection unavailable
  • Løst
    UTC
    Løst

    The transfer nodes for Boston globus are working again. We will follow up with the vendor for any additional information on root cause.

    Thanks you for your patience.

  • Identifisert
    UTC
    Identifisert
    This issue has not yet been resolved. We have a ticket in with Globus and will update once we know more.
  • Undersøker
    UTC
    Undersøker
    The Boston collection appears unavailable in Globus. We are investigating.
Netscratch - some directories stalled/unavailable
  • Løst
    UTC
    Løst
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identifisert
    UTC
    Identifisert

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Løst
    UTC
    Løst
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Undersøker
    UTC
    Undersøker
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.

okt. 2024

holyscratch01 OST2b issues
  • Løst
    UTC
    Løst
    This incident has been resolved.
  • Undersøker
    UTC
    Undersøker

    OST2b (one of the bricks that make up holyscratch01) has wedged again. We are in the process of troubleshooting.

holyscratch01 OST2b issues
  • Løst
    UTC
    Løst
    This incident has been resolved.
  • Undersøker
    UTC
    Undersøker

    OST2b on holyscratch01 (one of the bricks that makes up holyscratch01) is hung up. We are failing it over the rectify scratch performance issues.

holyscratch01 Instability
  • Løst
    UTC
    Løst
    The instability has been resolved.
  • Identifisert
    UTC
    Identifisert
    We are continuing to work on a fix for this incident.
  • Løst
    UTC
    Løst
    This incident has been resolved.
  • Undersøker
    UTC
    Undersøker
    We are currently investigating this incident.
holyscratch01 reboot
  • Løst
    UTC
    Løst
    This incident has been resolved.
  • Undersøker
    UTC
    Undersøker

    We are rebooting holyscratch01 to clear a stuck state.

holyscratch01 degraded
  • Løst
    UTC
    Løst
    OST2b failed over
  • Overvåker
    UTC
    Overvåker
    holyscratch01 - OST2b failing over

sep. 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • Løst
    UTC
    Løst
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • Oppdater
    UTC
    Oppdater

    FASSE Open OnDemand and FASSE login services should be operational now.

  • Overvåker
    UTC
    Overvåker

    FASSE OOD is back up

    FASSE login nodes are still down

  • Identifisert
    UTC
    Identifisert

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • Løst
    UTC
    Løst
    The failover is complete.
  • Identifisert
    UTC
    Identifisert
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • Løst
    UTC
    Løst
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • Løst
    UTC
    Løst
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • Oppdater
    UTC
    Oppdater
    This incident has been resolved.
  • Løst
    UTC
    Løst
    holyscratch01 and affected nodes are reopened
  • Identifisert
    UTC
    Identifisert
    holyscratch01 is seeing degraded performance and many nodes are closed off.

sep. 2024 til nov. 2024

Neste

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu