FAS Research Computing - Netscratch - some directories stalled/unavailable – Hendelsesdetaljer

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Netscratch - some directories stalled/unavailable

Løst
Delvis brudd
Begynte på over ett år sidenVarte en dag

Påvirket

Storage

Delvis brudd fra 3:05 PM til 3:12 PM, Operasjonell fra 3:12 PM til 2:52 PM, Delvis brudd fra 2:52 PM til 4:24 PM

Netscratch (Global Scratch)

Delvis brudd fra 3:05 PM til 3:12 PM, Operasjonell fra 3:12 PM til 2:52 PM, Delvis brudd fra 2:52 PM til 4:24 PM

Oppdateringer
  • Løst
    UTC
    Løst
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identifisert
    UTC
    Identifisert

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Løst
    UTC
    Løst
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Undersøker
    UTC
    Undersøker
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu