FAS Research Computing - Kunngjøringshistorikk

BosLFS02 (Tier 0) opplever større avbrudd

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Operasjonell

SLURM Scheduler - Cannon - Operasjonell

Cannon Compute Cluster (Holyoke) - Operasjonell

Boston Compute Nodes - Operasjonell

GPU nodes (Holyoke) - Operasjonell

seas_compute - Operasjonell

Operasjonell

SLURM Scheduler - FASSE - Operasjonell

FASSE Compute Cluster (Holyoke) - Operasjonell

Operasjonell

Kempner Cluster CPU - Operasjonell

Kempner Cluster GPU - Operasjonell

Operasjonell

FASSE login nodes - Operasjonell

Operasjonell

Cannon Open OnDemand - Operasjonell

FASSE Open OnDemand - Operasjonell

Større avbrudd

Netscratch (Global Scratch) - Operasjonell

Home Directory Storage - Boston - Operasjonell

Tape - (Tier 3) - Operasjonell

Holylabs - Operasjonell

Isilon Storage Holyoke (Tier 1) - Operasjonell

Holystore01 (Tier 0) - Operasjonell

HolyLFS04 (Tier 0) - Operasjonell

HolyLFS05 (Tier 0) - Operasjonell

HolyLFS06 (Tier 0) - Operasjonell

Holyoke Tier 2 NFS - Operasjonell

Holyoke Specialty Storage - Operasjonell

holECS - Operasjonell

Isilon Storage Boston (Tier 1) - Operasjonell

BosLFS02 (Tier 0) - Større avbrudd

Boston Tier 2 NFS - Operasjonell

CEPH Storage Boston (Tier 2) - Operasjonell

Boston Specialty Storage - Operasjonell

bosECS - Operasjonell

Samba Cluster - Operasjonell

Globus Data Transfer - Operasjonell

Kunngjøringshistorikk

Se nåværende status

okt. 2025

Holystore01 is degraded.
Løst32 minutter
  • LøstUTC
    This incident has been resolved.
  • UndersøkerUTC

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
LøstDelvis avbrudd49 minutter
  • LøstUTC

    The license server is responding normally again.

  • OppdateringUTC
    We are currently investigating this incident.
  • UndersøkerUTC

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

OKT6
FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
FullførtVedlikehold4 timer
  • Fullførtoktober 06, 2025 kl. 17:00UTC
    Maintenance is now in progress
  • Pågåroktober 06, 2025 kl. 13:00UTC
    Maintenance is now in progress
  • Planlagtoktober 06, 2025 kl. 13:00UTC

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OKT3
OOD, FASRC authentication down
LøstVedlikehold20 minutter
  • LøstUTC

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • IdentifisertUTC

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

sep. 2025

SEP30
VPN concentrator rolling updates overnight
FullførtVedlikehold
  • Oppdateringseptember 30, 2025 kl. 07:00UTC
    Maintenance has completed successfully
  • Fullførtseptember 30, 2025 kl. 06:00UTC

    Networking will be patching the VPN concentrators overnight. This will be done in a rolling order so that one ore more are always online.

    This may cause active VPN connections to drop, but they can be re-connected shortly after. ETA is one hour total.

  • Planlagtseptember 30, 2025 kl. 06:00UTC

    Networking will be patching the VPN concentrators overnight. This will be done in a rolling order so that one ore more are always online.

    This may cause active VPN connections to drop, but they can be re-connected shortly after. ETA is one hour total.

holylfs05 changelog errors
LøstStørre avbrudd3 timer 4 minutter
  • LøstUTC

    The root cause was found and a fix has been implemented.

  • UndersøkerUTC

    The changelog (which tracks changes on the filesystem) on holylfs05 is throwing errors creating instability on the filesystem. We are investigating.

gpu_test partition down
LøstDelvis avbrudd2 timer 18 minutter
  • LøstUTC

    The gpu_test partition is back to normal service.

    This incident has been resolved.

  • UndersøkerUTC

    The gpu_test partition is currently down. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident. incident.

gpu_test down
LøstDelvis avbrudden time 52 minutter
  • LøstUTC

    The gpu_test partition is back in normal service.

  • UndersøkerUTC

    The gpu_test partition is currently down due to a networking issue in that row. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident.

holylfs05 issues
LøstStørre avbrudd64 timer 38 minutter
  • LøstUTC

    holylfs05 is back online. Thank you for your patience.

  • OppdateringUTC

    holylfs05 is undergoing filesystem checks. Due to the size of the system, this process will take the rest of the weekend at a minimum.

    No ETA at this time.

    We are continuing to work on a fix for this incident. Our sincere apologies for the unexpected disruption.

  • IdentifisertUTC

    holylfs05 will be inaccessible for an extended period of time while our staff continues to troubleshoot the underlying cause.

    We are continuing to work on a fix for this incident.

  • UndersøkerUTC

    Writing to holylfs05 may result in errors.

    We are currently investigating this incident.

aug. 2025

Shutdown nodes in 8A14, 8A16 and 8A18 - Cooling Leak
LøstDelvis avbrudd90 timer 20 minutter
  • LøstUTC

    Thanks to staff that made multiple datacenter visits, the leak has been addressed and all systems are back up and running.

    This incident has been resolved.

  • OvervåkerUTC

    8a14 and 8a18 are back online, 8a16 is still down

    That includes mweber_gpu and mweber_compute being back up and seas_gpu still partially down

  • OppdateringUTC

    Power and water is shutdown to these racks and the vendor is working to send someone in next working day to investigate. Partition totally down are mweber_compute, mweber_gpu, seas_gpu and seas_compute.

  • IdentifisertUTC

    Row 8A18 (row 8A rack18) will also be shut down.

  • UndersøkerUTC

    MGHPCC found a leak in 8A14 or 8A16 racks and asked us to shutdown those nodes. We are working with the vendor to fix the issue ASAP.

SMB access to shares on the FASRC samba cluster)
LøstStørre avbrudd5 timer 6 minutter
  • LøstUTC

    SMB access has been restored. Please disconnect and retry if you have a failed mapped drive. If you still cannot connect to a share, please contact rchelp@rc.fas.harvard.edu and let us know your username and exactly which share you are attempting to map.

  • IdentifisertUTC

    We are continuing to work on a fix for this incident. No ETA.

  • UndersøkerUTC

    Drive mapping to some shares may fail if those shares use the Samba Cluster. This includes but is not limited to share paths that begin with \\smbip.

    Known affected shares:

    anderson_lab

    arlotta_lab

    bellono_lab

    bertoldi_lab c

    apellini_lab

    dasch14

    dasch15

    dasch16

    denic_lab

    dobbie_lab

    engert_lab

    ferreira_lab

    fortune_lab

    friedman_lab

    girguis_lab

    grad_lab

    hausmann_lab

    hays_lab

    hbs_liran

    hbs_rcs huh

    illumina

    jessicacohen_lab

    lichtman_boslfs02

    mallet_lab

    mason_lab

    mckinley_lab

    mcz

    mitrano_lab

    moorcroftfs5

    murraylab

    nmr_large

    nmr_small

    novitsky_lab

    pooling

    qbrc_center

    ramachandran_lab

    schnapp_lab

    schrag_lab

    srivastava_lab

    whited_lab

    yau2_lab

The 'Harvard FAS RC Holyoke' Globus endpoint is timing out.
LøstDelvis avbrudd10 timer 5 minutter
  • LøstUTC

    The endpoints are working properly again. This incident has been resolved.

  • IdentifisertUTC
    We are continuing to work on a fix for this incident.
AUG20
Starfish upgrade Wednesday, August 20th 5PM-7PM
FullførtVedlikehold2 timer
  • Fullførtaugust 20, 2025 kl. 23:00UTC
    Maintenance has completed successfully
  • Pågåraugust 20, 2025 kl. 21:00UTC
    Maintenance is now in progress
  • Planlagtaugust 20, 2025 kl. 21:00UTC

    Starfish will be performing an upgrade on Wednesday, August 20th from 5PM-7PM. The web interface will be unavailable during that timeframe.

The 'Harvard FAS RC Boston' Globus endpoint is not working. The Holyoke endpoint is working.
LøstDelvis avbrudd16 timer 25 minutter
  • LøstUTC
    This incident has been resolved.
  • IdentifisertUTC
    We are continuing to work on a fix for this incident.

Forrige

aug. 2025 til okt. 2025

Neste

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu