FAS Research Computing - License servers down – Hendelsesdetaljer

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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License servers down

Løst
Delvis brudd 30 %
Begynte på 9 måneder sidenVarte omtrent en time

Påvirket

VDI/OpenOnDemand

Operasjonell fra 6:57 PM til 7:01 PM, Nedsatt ytelse fra 7:01 PM til 7:46 PM

Cannon Open OnDemand/VDI

Operasjonell fra 6:57 PM til 7:01 PM, Nedsatt ytelse fra 7:01 PM til 7:46 PM

FASSE Open OnDemand/VDI

Operasjonell fra 6:57 PM til 7:01 PM, Nedsatt ytelse fra 7:01 PM til 7:46 PM

Software & Licensing

Delvis brudd fra 6:57 PM til 7:46 PM

License Servers

Delvis brudd fra 6:57 PM til 7:46 PM

Oppdateringer
  • Løst
    Løst

    The license server is responding normally again.

  • Oppdater
    Oppdater
    We are currently investigating this incident.
  • Undersøker
    Undersøker

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu