FAS Research Computing - Historique des incidents

Expérimenter des performances partiellement dégradées

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Performances dégradées

SLURM Scheduler - Cannon - Performances dégradées

Cannon Compute Cluster (Holyoke) - Performances dégradées

Boston Compute Nodes - Performances dégradées

GPU nodes (Holyoke) - Performances dégradées

seas_compute - Performances dégradées

Opérationnel

SLURM Scheduler - FASSE - Opérationnel

FASSE Compute Cluster (Holyoke) - Opérationnel

Opérationnel

Kempner Cluster CPU - Opérationnel

Kempner Cluster GPU - Opérationnel

Opérationnel

FASSE login nodes - Opérationnel

Opérationnel

Cannon Open OnDemand - Opérationnel

FASSE Open OnDemand - Opérationnel

Opérationnel

Netscratch (Global Scratch) - Opérationnel

Home Directory Storage - Boston - Opérationnel

Tape - (Tier 3) - Opérationnel

Holylabs - Opérationnel

Isilon Storage Holyoke (Tier 1) - Opérationnel

Holystore01 (Tier 0) - Opérationnel

HolyLFS04 (Tier 0) - Opérationnel

HolyLFS05 (Tier 0) - Opérationnel

HolyLFS06 (Tier 0) - Opérationnel

Holyoke Tier 2 NFS (new) - Opérationnel

Holyoke Specialty Storage - Opérationnel

holECS - Opérationnel

Isilon Storage Boston (Tier 1) - Opérationnel

BosLFS02 (Tier 0) - Opérationnel

Boston Tier 2 NFS (new) - Opérationnel

CEPH Storage Boston (Tier 2) - Opérationnel

Boston Specialty Storage - Opérationnel

bosECS - Opérationnel

Samba Cluster - Opérationnel

Globus Data Transfer - Opérationnel

Historique des incidents

sept. 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • Résolu
    Résolu
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • Mettre à jour
    Mettre à jour

    FASSE Open OnDemand and FASSE login services should be operational now.

  • Surveillé
    Surveillé

    FASSE OOD is back up

    FASSE login nodes are still down

  • Identifié
    Identifié

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • Résolu
    Résolu
    The failover is complete.
  • Identifié
    Identifié
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • Résolu
    Résolu
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • Résolu
    Résolu
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • Mettre à jour
    Mettre à jour
    This incident has been resolved.
  • Résolu
    Résolu
    holyscratch01 and affected nodes are reopened
  • Identifié
    Identifié
    holyscratch01 is seeing degraded performance and many nodes are closed off.

août 2024

holylfs04 down
  • Résolu
    Résolu
    holylfs04 is back up
  • Détecté
    Détecté
    Holylfs04 needs to be rebooted to address performance issues.
Cannon cluster degraded
  • Résolu
    Résolu
    The power issue has been resolved. All nodes that were drained are now being re-opened.
  • Détecté
    Détecté

    Due to temporary power availability issues in MGHPCC, half the nodes in 8A have been set to drain. This affects all partitions. Jobs will take longer to schedule but will not be terminated.

    We will reopen these nodes once the power issue has been resolved at the datacenter. No ETA at this time

boslfs02 degraded
  • Résolu
    Résolu
    boslfs02 is back up
  • Détecté
    Détecté
    boslfs02 needs to be rebalanced. Access may be inconsistent
Starfish upgrade
  • Terminé
    août 27, 2024 à 12:00
    Terminé
    août 27, 2024 à 12:00

    Starfish is back up

  • Mettre à jour
    août 26, 2024 à 14:35
    Mettre à jour
    août 26, 2024 à 14:35

    Starfish maintenance is still ongoing, no ETA at this time.

  • En cours
    août 24, 2024 à 00:00
    En cours
    août 24, 2024 à 00:00
    Maintenance is now in progress
  • Pas encore commencé
    août 24, 2024 à 00:00
    Pas encore commencé
    août 24, 2024 à 00:00

    The Starfish Zones Dashboard will be undergoing a few upgrades and maintenance this weekend from Friday, August 23rd at 8AM until Monday, August 26th at 8AM. The dashboard will not be accessible during this time. Further details will be provided, if needed. Please email rchelp@rc.fas.harvard.edu if you have any questions or concerns.

Rebalancing boslfs02
  • Résolu
    Résolu
    This incident has been resolved.
  • Surveillé
    Surveillé

    We are working on rebalancing boslfs02, there may be a short period of degraded performance

juil. 2024

Coldfront maintenance 7/30/24 noon-12:30
  • Terminé
    juillet 30, 2024 à 16:58
    Terminé
    juillet 30, 2024 à 16:58

    Maintenance completed.

  • Pas encore commencé
    juillet 30, 2024 à 16:00
    Pas encore commencé
    juillet 30, 2024 à 16:00
    Coldfront will be unavailable Tuesday July 30th from 12:00-12:30 for crucial maintenance.
boslfs02 down
  • Résolu
    Résolu
    boslfs02 is back up
  • Identifié
    Identifié
    boslfs02 is currently experiencing degraded performance. We are actively working on this issue.
Authentication issues - Related to global Crowdstrike incident
  • Résolu
    Résolu

    All Crowdstrike-related resources are back up and operational.

  • Mettre à jour
    Mettre à jour
    For FASRC resources affected by the Crowdstrike issue, most are back in full services. A few remaining issues involving the following may not be resolved until Monda: - waywiser2 - proteomics2 - tmsdb3 - lic3
  • Mettre à jour
    Mettre à jour

    Please see HUIT Status (harvard.edu) for additional information on the global issue caused by Crowdstrike security which Harvard relies on. This is an ongoing issue university-wide.

    The systems that continue to be affected at FASRC are minimal, but some Windows-based systems managed by or connected to FASRC may still be affected.

  • Surveillé
    Surveillé

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

  • Identifié
    Identifié

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

  • Détecté
    Détecté

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

boslogin01 rebooting
  • Résolu
    Résolu
    boslogin01 is rebooted and ready for use.
  • Identifié
    Identifié
    boslogin01 will be rebooted at 11:05AM. Due to stuck mounts it is currently not working as expected. Please save any necessary work before the reboot.
Infiniband networking down
  • Mettre à jour
    Mettre à jour
    This incident has been resolved.
  • Résolu
    Résolu
    Infiniband has been restored
  • Identifié
    Identifié
    The Infiniband fabric in MGHPCC that connects nodes with high-speed fiber is down. We are investigating. This _will_ cause performance issues and jobs may be stalled. Updates as we learn more.

juil. 2024 à sept. 2024

Suivant

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu