Subset of compute nodes in row 7c not running at full speed

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE

Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

Concernés

Cannon Cluster

Cannon Compute Cluster (Holyoke)

Résolufévrier 25, 2025 à 15:02UTC
The majority of nodes have been physically reseated. Only a handful of these remain and will be dealt with as their jobs clear. Closing this incident.
Identifiéfévrier 20, 2025 à 16:15UTC
Approximately 100 compute nodes in row 7c (holy7cxxxxx) came back up at the wrong clock speed. This is a known issue with some older nodes that can occur after power dip or loss. These nodes will need to be physically reset in the chassis to clear this issue.
Jobs are running on these nodes so they will need to be drained of jobs before we can do this. As such we are marking the cluster partially degraded.
However, please note that this is a fraction of the total nodes and should not impact the average user.
This affects some specific owned partitions:
doshi-velez - 2 of 2 nodes
shakhnovich 2 of 3 nodes
blackhole/blackhole_priority - some % nodes
hernquist - some % nodes
pehlevan - some % nodes
seas_compute - some % nodes
tambe - some % nodes
shared - some % nodes

FAS Research Computing - Subset of compute nodes in row 7c not running at full speed – Détails de l'incident