FAS Research Computing - Historique des incidents

Expérimenter des performances partiellement dégradées

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours


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Performances dégradées

SLURM Scheduler - Cannon - Performances dégradées

Cannon Compute Cluster (Holyoke) - Performances dégradées

Boston Compute Nodes - Performances dégradées

GPU nodes (Holyoke) - Performances dégradées

seas_compute - Performances dégradées

Opérationnel

SLURM Scheduler - FASSE - Opérationnel

FASSE Compute Cluster (Holyoke) - Opérationnel

Opérationnel

Kempner Cluster CPU - Opérationnel

Kempner Cluster GPU - Opérationnel

Opérationnel

FASSE login nodes - Opérationnel

Opérationnel

Cannon Open OnDemand/VDI - Opérationnel

FASSE Open OnDemand/VDI - Opérationnel

Opérationnel

Netscratch (Global Scratch) - Opérationnel

Home Directory Storage - Boston - Opérationnel

Tape - (Tier 3) - Opérationnel

Holylabs - Opérationnel

Isilon Storage Holyoke (Tier 1) - Opérationnel

Holystore01 (Tier 0) - Opérationnel

HolyLFS04 (Tier 0) - Opérationnel

HolyLFS05 (Tier 0) - Opérationnel

HolyLFS06 (Tier 0) - Opérationnel

Holyoke Tier 2 NFS (new) - Opérationnel

Holyoke Specialty Storage - Opérationnel

holECS - Opérationnel

Isilon Storage Boston (Tier 1) - Opérationnel

BosLFS02 (Tier 0) - Opérationnel

Boston Tier 2 NFS (new) - Opérationnel

CEPH Storage Boston (Tier 2) - Opérationnel

Boston Specialty Storage - Opérationnel

bosECS - Opérationnel

Samba Cluster - Opérationnel

Globus Data Transfer - Opérationnel

Historique des incidents

juin 2025

holylabs - New data missing
  • Résolu
    Résolu

    Allowed one week for the message to propagate. Closing this incident.

  • Identifié
    Identifié

    While attempting to correct the over-quota/extra data issue on holylabs, an error in the sync command caused the deletion of newly created files since the re-open of the cluster (6/5/25 9AM) for 54 lab directories. We see no evidence that any other lab directories were affected.


    Due to the large nature of the original cleanup and the error being discovered after the fact, regretfully these deleted files cannot be recovered.

    A list follows of affected /n/holylabs lab directories. If your lab is not on that list, then it is not identified as being affected but this error:
    acc_lab
    alvarez_lab
    avillar_lab
    barnett_lab
    bertoldi_lab
    bol_lab
    brenner_lab
    cgolden_lab
    charbonneau_lab
    charrison_lab
    chetty_lab
    cnelya_lab
    dam_lab
    doshi-velez_lab
    eisenstein_lab
    enos_lab
    eps_preceptors
    glassman_lab
    hanson_lab
    hekstra_lab
    holbrook_lab
    iaifi_lab
    idreos_lab
    iebecker_lab
    imai_lab
    jacobsen_lab
    jialiu_lab
    junweil_lab
    kaxiras_lab
    kdbrantley_lab
    kempner_dev
    king_lab
    kiyoul_lab
    konkle_lab
    koumoutsakos_lab
    kozinsky_lab
    kramer_lab
    maustern_lab
    nliu_lab
    pallais_lab
    park_lab
    pierce_lab
    protopapas_lab
    pslade_lab
    shro_lab
    sitanc_lab
    smousavih_lab
    sneel_lab
    snyder_lab
    sompolinsky_lab
    tamano_lab
    ylei_lab
    zickler_lab

  • Détecté
    Détecté

    We are currently investigating an issue on holylabs where some labs have noticed newly created files are missing.

    We will update this incident with more info as soon as possible.

2025 MGHPCC power downtime June 2-4, 2025
  • Terminé
    juin 05, 2025 à 13:00
    Terminé
    juin 05, 2025 à 13:00
    Maintenance has completed successfully
  • En cours
    juin 02, 2025 à 13:00
    En cours
    juin 02, 2025 à 13:00
    Maintenance is now in progress
  • Pas encore commencé
    juin 02, 2025 à 13:00
    Pas encore commencé
    juin 02, 2025 à 13:00

    The yearly power downtime at our Holyoke data center, MGHPCC, has been scheduled. 
    This year's power downtime will take place on Tuesday June 3, 2025. 

    This will require FASRC to begin shutdown of our systems beginning at 9AM on Monday, June 2nd.
    We have worked to reduce the total outage time this year.
    We will begin power-up on Wednesday June 4th with an expected return to full service by 9AM Thursday June 5th.

    • Monday June 2nd -  Power-down begins at 9AM

    • Tuesday June 3rd - Power out at MGHPCC

    • Wednesday June 4th - Maintenance tasks and then power-up begins

    • Thursday June 5th - Expected return to full service by 9AM

    Maintenance:
    During this downtime, Holylabs (/n/holylabs) will move to new hardware.
    Starfish, Coldfront, and the Portal will be unavailable during the downtime.

    For more details including a graphical timeline, please see: https://www.rc.fas.harvard.edu/events/2025-mghpcc-power-downtime/

    Updates will be posted here on our status page: https://status.rc.fas.harvard.edu/
    Note that you can subscribe to receive updates as they happen. On the status page, click Get Updates.

    Notices and reminders will also be sent to all users via our mailing lists.

mai 2025

MGHPCC power work 5/21 - 5/23 - Some partitions will be at half capacity
  • Terminé
    mai 23, 2025 à 19:00
    Terminé
    mai 23, 2025 à 19:00
    Maintenance has completed successfully
  • En cours
    mai 21, 2025 à 11:00
    En cours
    mai 21, 2025 à 11:00
    Maintenance is now in progress
  • Pas encore commencé
    mai 21, 2025 à 11:00
    Pas encore commencé
    mai 21, 2025 à 11:00

    The MGHPCC Holyoke data center will be performing power work on May 21st -23rd. This work will take out one half (or one 'side') of the power capacity for certain rows/racks including our compute rows. Because of our power draw, one side is not enough power to keep each full rack running.

    As such, we will be adding a reservation to idle half the nodes in the partitions listed below. A reservation will cause nodes to drain as jobs complete and stop scheduling new jobs on those nodes if they cannot be completed before the outage. This will allow us to idle and power down those nodes prior to the work and avoid potential blackout/brownout on those racks.

    This will mean that these partitions will be up and available, but that half the nodes from each will be down (assuming an even number of nodes).

    This work is part of an on-going power capacity upgrade at MGHPCC. We expect this will be the last power work needed and the facility will then provide enough additional power for future expansion as well adding overhead for the current load.

    The affected partitions are:

    • arguelles_delgado

    • bigmem_intermediate

    • blackhole_gpu

    • eddy gershman

    • hejazi

    • hernquist

    • hoekstra

    • huce_ice

    • iaifi_gpu

    • iaifi_gpu_requeue

    • iaifi_priority

    • jshapiro

    • jshapiro_priority

    • kempner

    • kempner_requeue

    • kempner_h100

    • kempner_h100_priority

    • kempner_h100_priority2

    • kovac kozinsky

    • kozinsky_gpu

    • kozinsky_requeue

    • ortegahernandez_ice

    • rivas

    • seas_compute

    • seas_gpu

    • siag_combo

    • siag_gpu

    • sur

    • zhuang

avr. 2025

Login nodes temporarily down
  • Résolu
    Résolu

    Cannon boslogin and FASSE login nodes are back up and operational.

    All holylogin nodes are still down for repair, please see our posted incident for more updates: https://status.rc.fas.harvard.edu/cm97gyay90013dturk7fxg5pb

    We apologize for the unexpected disruption.

  • Détecté
    Détecté

    Due to a configuration error, all cluster login nodes are rebooting and are temporarily unavailable. Please save any work immediately.

holylogin[05-08] down
  • Résolu
    Résolu
    Hardware has been repaired and holyoke login nodes are back online. Thanks for your patience.
  • Surveillé
    Surveillé

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    • holyoke login nodes (holylogin05-08) are down for hardware repair

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    If you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or (once they are back in service) holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • Résolu
    Résolu

    This incident was posted by mistake.

    holylogin01-04 were replaced by holylogin05-08 some time back.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    Or if you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • Détecté
    Détecté

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    Audience:

    • All cluster users

    Impact:

    • All holylogin** servers will be down till further notice

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    Updates to follow as we have them.

avr. 2025 à juin 2025

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