FAS Research Computing - Historique des avis

BosLFS02 (Tier 0) connaît une panne majeure

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Opérationnel

SLURM Scheduler - Cannon - Opérationnel

Cannon Compute Cluster (Holyoke) - Opérationnel

Boston Compute Nodes - Opérationnel

GPU nodes (Holyoke) - Opérationnel

seas_compute - Opérationnel

Opérationnel

SLURM Scheduler - FASSE - Opérationnel

FASSE Compute Cluster (Holyoke) - Opérationnel

Opérationnel

Kempner Cluster CPU - Opérationnel

Kempner Cluster GPU - Opérationnel

Opérationnel

FASSE login nodes - Opérationnel

Opérationnel

Cannon Open OnDemand - Opérationnel

FASSE Open OnDemand - Opérationnel

Panne majeure

Netscratch (Global Scratch) - Opérationnel

Home Directory Storage - Boston - Opérationnel

Tape - (Tier 3) - Opérationnel

Holylabs - Opérationnel

Isilon Storage Holyoke (Tier 1) - Opérationnel

Holystore01 (Tier 0) - Opérationnel

HolyLFS04 (Tier 0) - Opérationnel

HolyLFS05 (Tier 0) - Opérationnel

HolyLFS06 (Tier 0) - Opérationnel

Holyoke Tier 2 NFS - Opérationnel

Holyoke Specialty Storage - Opérationnel

holECS - Opérationnel

Isilon Storage Boston (Tier 1) - Opérationnel

BosLFS02 (Tier 0) - Panne majeure

Boston Tier 2 NFS - Opérationnel

CEPH Storage Boston (Tier 2) - Opérationnel

Boston Specialty Storage - Opérationnel

bosECS - Opérationnel

Samba Cluster - Opérationnel

Globus Data Transfer - Opérationnel

Historique des avis

Voir l’état actuel

avr. 2022

boslogin04 down
RésoluPerformances dégradées11 minutes
  • RésoluUTC

    boslogin04 is back up

  • IdentifiéUTC

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
Résolu266 heures 15 minutes
  • RésoluUTC

    Please contact us if you see any lingering node issues.

  • IdentifiéUTC

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
RésoluPanne majeure3 heures 20 minutes
  • RésoluUTC

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • SurveilléUTC

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • En cours d'investigationUTC

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • SurveilléUTC

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RésoluPanne majeure43 minutes
  • RésoluUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • En cours d'investigationUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
RésoluPanne majeure1 heure 27 minutes
  • RésoluUTC

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • En cours d'investigationUTC

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

mars 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RésoluPanne majeure13 minutes
  • RésoluUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • En cours d'investigationUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
Résolu33 minutes
  • RésoluUTC

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • IdentifiéUTC

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
Résolu20 heures 11 minutes
  • RésoluUTC

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • IdentifiéUTC

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • En cours d'investigationUTC

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RésoluPanne majeure28 minutes
  • RésoluUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • En cours d'investigationUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
RésoluPerformances dégradées2 heures 16 minutes
  • RésoluUTC

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • En cours d'investigationUTC

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

févr. 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RésoluPanne majeure28 minutes
  • RésoluUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • En cours d'investigationUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RésoluPanne majeure28 minutes
  • RésoluUTC

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • En cours d'investigationUTC

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Academic Cluster home directory storage full
RésoluPerformances dégradées34 minutes
  • RésoluUTC

    This issue has been resolved.

  • IdentifiéUTC

    The home directory storage for the academic cluster has quickly filled to capacity. We are working to mitigate this issue.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
RésoluPanne majeure9 minutes
  • RésoluUTC

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • En cours d'investigationUTC

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holystore01 mounts on boslogin nodes
Résolu25 heures 4 minutes
  • RésoluUTC

    This issue has been resolved and holystore01 is back to normal.

  • SurveilléUTC

    boslogin nodes are up but are unable to mount holystore01 at this time. Replacement parts for holystore01 will be installed at the earliest possible time to rectify this issue.

  • IdentifiéUTC

    holystore01 may be inaccessible on some cluster nodes.

  • En cours d'investigationUTC

    holystore01 is not currently accessible from boslogin nodes. These nodes will be rebooted again at 2:30pm to fix.

    Please login to holylogin nodes if you need to access holystore01.

Précédent

févr. 2022 à avr. 2022

Suivant

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu