FAS Research Computing - FASRC ticket system - tickets and replies delayed – Détails de l'incident

Expérimenter des performances partiellement dégradées

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.

FASRC ticket system - tickets and replies delayed

Résolu
Performances dégradées
A commencé il y a plus de 4 ansA duré environ 2 heures

Concernés

Websites & Tools

Performances dégradées depuis 2:12 PM à 4:29 PM

FASRC Ticket System (ServiceNow)

Performances dégradées depuis 2:12 PM à 4:29 PM

Mises à jour
  • Résolu
    Résolu

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Détecté
    Détecté

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu