FAS Research Computing - Historial de avisos

Sistemas funcionando con normalidad

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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En funcionamiento

SLURM Scheduler - Cannon - En funcionamiento

Cannon Compute Cluster (Holyoke) - En funcionamiento

Boston Compute Nodes - En funcionamiento

GPU nodes (Holyoke) - En funcionamiento

seas_compute - En funcionamiento

En funcionamiento

SLURM Scheduler - FASSE - En funcionamiento

FASSE Compute Cluster (Holyoke) - En funcionamiento

En funcionamiento

Kempner Cluster CPU - En funcionamiento

Kempner Cluster GPU - En funcionamiento

En funcionamiento

FASSE login nodes - En funcionamiento

En funcionamiento

Cannon Open OnDemand - En funcionamiento

FASSE Open OnDemand - En funcionamiento

En funcionamiento

Netscratch (Global Scratch) - En funcionamiento

Home Directory Storage - Boston - En funcionamiento

Tape - (Tier 3) - En funcionamiento

Holylabs - En funcionamiento

Isilon Storage Holyoke (Tier 1) - En funcionamiento

Holystore01 (Tier 0) - En funcionamiento

HolyLFS04 (Tier 0) - En funcionamiento

HolyLFS05 (Tier 0) - En funcionamiento

HolyLFS06 (Tier 0) - En funcionamiento

Holyoke Tier 2 NFS (new) - En funcionamiento

Holyoke Specialty Storage - En funcionamiento

holECS - En funcionamiento

Isilon Storage Boston (Tier 1) - En funcionamiento

BosLFS02 (Tier 0) - En funcionamiento

Boston Tier 2 NFS (new) - En funcionamiento

CEPH Storage Boston (Tier 2) - En funcionamiento

Boston Specialty Storage - En funcionamiento

bosECS - En funcionamiento

Samba Cluster - En funcionamiento

Globus Data Transfer - En funcionamiento

Historial de avisos

feb 2024

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Resuelto
    UTC
    Resuelto

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificado
    UTC
    Identificado

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

holyscratch01 performance
  • Resuelto
    UTC
    Resuelto

    This incident has been resolved.

  • Investigando
    UTC
    Investigando

    holyscratch01 is experiencing high load. Performance may be delayed.

    OOD is also affected as a result of this.

    We are currently investigating this incident.

All Cluster nodes down or draining
  • Resuelto
    UTC
    Resuelto

    Clusters are back in production status. We will continue to monitor for any aberrant behavior, but this incident has been resolved.

  • Identificado
    UTC
    Identificado

    I spoke too soon, partial recovery, I'll update here when we are sure everything is back in production, apologies.

  • Supervisando
    UTC
    Supervisando

    All cannon nodes are back in service and slurm is resuming jobs, fasse is coming back up as well, we will monitor the situation, but anticipate a return to full normal operations shortly.

  • Actualizar
    UTC
    Actualizar

    The nodes are coming back into normal service, we anticipate this to be fairly quick

  • Identificado
    UTC
    Identificado

    slurm is operational, jobs are idled and should resume as normal

  • Investigando
    UTC
    Investigando

    We are currently investigating this incident. We will update here as we can

BOSLFS02 Instability
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    Boslfs02 (/n/boslfs02) is currently experiencing instability.

    We are working on the issue and will update this incident as the situation progresses.

boslffs instability
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Identificado
    UTC
    Identificado

    We are working on a fix for this incident.

ene 2024

fasselogin nodes down
  • Resuelto
    UTC
    Resuelto

    fasselogin machines are back in service

  • Identificado
    UTC
    Identificado

    We have identified the underlying issue and are working on fixing the FASSE login nodes. In the meantime, please use FASSE VDI. Updates to come.

  • Investigando
    UTC
    Investigando

    fasselogin01/02 are currently down. We are investigating this incident.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Resuelto
    UTC
    Resuelto

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificado
    UTC
    Identificado

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Resuelto
    UTC
    Resuelto

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificado
    UTC
    Identificado

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Coldfront timeout
  • Resuelto
    UTC
    Resuelto

    Coldfront is accessible again. Thanks for your patience so that would could investigate further. We've added new logging to have a better view into this should it happen again.

  • Investigando
    UTC
    Investigando

    Coldfront is currently up but inaccessible. Login attempts will result in a timeout/proxy error.
    We would like time to gather forensics to sort out why this is happening before restarting the service.

    If you need to access Coldfront, please try again later today.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Resuelto
    UTC
    Resuelto

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificado
    UTC
    Identificado

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

dic 2023

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Resuelto
    UTC
    Resuelto

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificado
    UTC
    Identificado

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Resuelto
    UTC
    Resuelto

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificado
    UTC
    Identificado

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Loss of power at Holyoke data center
  • Resuelto
    UTC
    Resuelto

    Downed nodes are back online. The cluster is now available again.

    Thank you for your patience.

  • Identificado
    UTC
    Identificado

    Power was restored to the affected sections and we are bringing the down nodes back up.

  • Investigando
    UTC
    Investigando

    There has been a loss of street power at MGHPCC, our Holyoke data center due to the windstorm. We are awaiting further details.

    This likely affects most of the Cannon/Kempner compute cluster, and all of the FASSE compute cluster.

    More details as we learn them.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • Resuelto
    UTC
    Resuelto

    The Ceph instability has been resolved. Ceph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • Identificado
    UTC
    Identificado

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Emergency scheduler update - Security Patch
  • Completado
    diciembre 14, 2023 a 17:00UTC
    Completado
    diciembre 14, 2023 a 17:00UTC

    Maintenance has completed successfully

  • En progreso
    diciembre 14, 2023 a 16:00UTC
    En progreso
    diciembre 14, 2023 a 16:00UTC

    Maintenance is now in progress

  • Programado
    diciembre 14, 2023 a 16:00UTC
    Programado
    diciembre 14, 2023 a 16:00UTC

    SchedMD has issued a patch for a critical security vulnerability. It is imperative that we apply this patch ASAP. This will require a pause of the cluster for roughly 30-60 minutes at around 11am, after which jobs and the scheduler will continue normal operation.

    A side effect of this is that we will move up to version 23.02.7 with the patch which will fix the IntelMPI and PMI2 issues some users have experienced.

    Thanks for your understanding and patience.
    FAS Research Computing

dic 2023 a feb 2024

Siguiente

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu