FAS Research Computing - Ticket system slow – Detalles del incidente

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Mostrar estado actual

Ticket system slow

Resuelto55 minutos

Afectado

Websites & Tools

Rendimiento degradado de 4:30 PM a 5:25 PM

FASRC Ticket System (ServiceNow)

Rendimiento degradado de 4:30 PM a 5:25 PM

  • ResueltoUTC
    This incident has been resolved.
  • IdentificadoUTC

    Delayed email is the root of this issue. We are working to resolve or work around this issue.

  • InvestigandoUTC

    The ticketing system (which uses HUIT services) is experiencing lag. New ticket autoreplies and ticket responses may be delayed. We are currently investigating this incident.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu