FAS Research Computing - История на известията

Частично намалена производителност

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Намалена производителност

SLURM Scheduler - Cannon - Намалена производителност

Cannon Compute Cluster (Holyoke) - Намалена производителност

Boston Compute Nodes - Намалена производителност

GPU nodes (Holyoke) - Намалена производителност

seas_compute - Намалена производителност

Работи

SLURM Scheduler - FASSE - Работи

FASSE Compute Cluster (Holyoke) - Работи

Работи

Kempner Cluster CPU - Работи

Kempner Cluster GPU - Работи

Работи

FASSE login nodes - Работи

Работи

Cannon Open OnDemand - Работи

FASSE Open OnDemand - Работи

Работи

Netscratch (Global Scratch) - Работи

Home Directory Storage - Boston - Работи

Tape - (Tier 3) - Работи

Holylabs - Работи

Isilon Storage Holyoke (Tier 1) - Работи

Holystore01 (Tier 0) - Работи

HolyLFS04 (Tier 0) - Работи

HolyLFS05 (Tier 0) - Работи

HolyLFS06 (Tier 0) - Работи

Holyoke Tier 2 NFS (new) - Работи

Holyoke Specialty Storage - Работи

holECS - Работи

Isilon Storage Boston (Tier 1) - Работи

BosLFS02 (Tier 0) - Работи

Boston Tier 2 NFS (new) - Работи

CEPH Storage Boston (Tier 2) - Работи

Boston Specialty Storage - Работи

bosECS - Работи

Samba Cluster - Работи

Globus Data Transfer - Работи

История на известията

сеп 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • Решен
    Решен
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • Актуализация
    Актуализация

    FASSE Open OnDemand and FASSE login services should be operational now.

  • Наблюдаваме
    Наблюдаваме

    FASSE OOD is back up

    FASSE login nodes are still down

  • Идентифициран
    Идентифициран

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • Решен
    Решен
    The failover is complete.
  • Идентифициран
    Идентифициран
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • Решен
    Решен
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • Решен
    Решен
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • Актуализация
    Актуализация
    This incident has been resolved.
  • Решен
    Решен
    holyscratch01 and affected nodes are reopened
  • Идентифициран
    Идентифициран
    holyscratch01 is seeing degraded performance and many nodes are closed off.

авг 2024

holylfs04 down
  • Решен
    Решен
    holylfs04 is back up
  • Разследва се
    Разследва се
    Holylfs04 needs to be rebooted to address performance issues.
Cannon cluster degraded
  • Решен
    Решен
    The power issue has been resolved. All nodes that were drained are now being re-opened.
  • Разследва се
    Разследва се

    Due to temporary power availability issues in MGHPCC, half the nodes in 8A have been set to drain. This affects all partitions. Jobs will take longer to schedule but will not be terminated.

    We will reopen these nodes once the power issue has been resolved at the datacenter. No ETA at this time

boslfs02 degraded
  • Решен
    Решен
    boslfs02 is back up
  • Разследва се
    Разследва се
    boslfs02 needs to be rebalanced. Access may be inconsistent
Starfish upgrade
  • Завършен
    август 27, 2024 в 12:00
    Завършен
    август 27, 2024 в 12:00

    Starfish is back up

  • Актуализация
    август 26, 2024 в 14:35
    Актуализация
    август 26, 2024 в 14:35

    Starfish maintenance is still ongoing, no ETA at this time.

  • В ход
    август 24, 2024 в 0:00
    В ход
    август 24, 2024 в 0:00
    Maintenance is now in progress
  • Планиран
    август 24, 2024 в 0:00
    Планиран
    август 24, 2024 в 0:00

    The Starfish Zones Dashboard will be undergoing a few upgrades and maintenance this weekend from Friday, August 23rd at 8AM until Monday, August 26th at 8AM. The dashboard will not be accessible during this time. Further details will be provided, if needed. Please email rchelp@rc.fas.harvard.edu if you have any questions or concerns.

Rebalancing boslfs02
  • Решен
    Решен
    This incident has been resolved.
  • Наблюдаваме
    Наблюдаваме

    We are working on rebalancing boslfs02, there may be a short period of degraded performance

юли 2024

Coldfront maintenance 7/30/24 noon-12:30
  • Завършен
    юли 30, 2024 в 16:58
    Завършен
    юли 30, 2024 в 16:58

    Maintenance completed.

  • Планиран
    юли 30, 2024 в 16:00
    Планиран
    юли 30, 2024 в 16:00
    Coldfront will be unavailable Tuesday July 30th from 12:00-12:30 for crucial maintenance.
boslfs02 down
  • Решен
    Решен
    boslfs02 is back up
  • Идентифициран
    Идентифициран
    boslfs02 is currently experiencing degraded performance. We are actively working on this issue.
Authentication issues - Related to global Crowdstrike incident
  • Решен
    Решен

    All Crowdstrike-related resources are back up and operational.

  • Актуализация
    Актуализация
    For FASRC resources affected by the Crowdstrike issue, most are back in full services. A few remaining issues involving the following may not be resolved until Monda: - waywiser2 - proteomics2 - tmsdb3 - lic3
  • Актуализация
    Актуализация

    Please see HUIT Status (harvard.edu) for additional information on the global issue caused by Crowdstrike security which Harvard relies on. This is an ongoing issue university-wide.

    The systems that continue to be affected at FASRC are minimal, but some Windows-based systems managed by or connected to FASRC may still be affected.

  • Наблюдаваме
    Наблюдаваме

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

  • Идентифициран
    Идентифициран

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

  • Разследва се
    Разследва се

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

boslogin01 rebooting
  • Решен
    Решен
    boslogin01 is rebooted and ready for use.
  • Идентифициран
    Идентифициран
    boslogin01 will be rebooted at 11:05AM. Due to stuck mounts it is currently not working as expected. Please save any necessary work before the reboot.
Infiniband networking down
  • Актуализация
    Актуализация
    This incident has been resolved.
  • Решен
    Решен
    Infiniband has been restored
  • Идентифициран
    Идентифициран
    The Infiniband fabric in MGHPCC that connects nodes with high-speed fiber is down. We are investigating. This _will_ cause performance issues and jobs may be stalled. Updates as we learn more.

юли 2024 до сеп 2024

Следващ

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu