FAS Research Computing - Netscratch - some directories stalled/unavailable – Подробности за инцидента

Частично намалена производителност

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Netscratch - some directories stalled/unavailable

Решен
Частично прекъсване
Започнал преди над годинаПродължи 1 ден

Засегнати

Storage

Частично прекъсване от 3:05 PM до 3:12 PM, Работи от 3:12 PM до 2:52 PM, Частично прекъсване от 2:52 PM до 4:24 PM

Netscratch (Global Scratch)

Частично прекъсване от 3:05 PM до 3:12 PM, Работи от 3:12 PM до 2:52 PM, Частично прекъсване от 2:52 PM до 4:24 PM

Актуализации
  • Решен
    Решен
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Идентифициран
    Идентифициран

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Решен
    Решен
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Разследва се
    Разследва се
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu