FAS Research Computing - История на известията

Системата е в поддръжка

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
В поддръжка

SLURM Scheduler - Cannon - В поддръжка

Cannon Compute Cluster (Holyoke) - В поддръжка

Boston Compute Nodes - В поддръжка

GPU nodes (Holyoke) - В поддръжка

seas_compute - В поддръжка

В поддръжка

SLURM Scheduler - FASSE - В поддръжка

FASSE Compute Cluster (Holyoke) - В поддръжка

В поддръжка

Kempner Cluster CPU - В поддръжка

Kempner Cluster GPU - В поддръжка

Работи

FASSE login nodes - Работи

Работи

Cannon Open OnDemand - Работи

FASSE Open OnDemand - Работи

Намалена производителност

Netscratch (Global Scratch) - Работи

Home Directory Storage - Boston - Работи

Tape - (Tier 3) - Работи

Holylabs - Работи

Isilon Storage Holyoke (Tier 1) - Работи

Holystore01 (Tier 0) - Работи

HolyLFS04 (Tier 0) - Работи

HolyLFS05 (Tier 0) - Работи

HolyLFS06 (Tier 0) - Намалена производителност

Holyoke Tier 2 NFS - Работи

Holyoke Specialty Storage - Работи

holECS - Работи

Isilon Storage Boston (Tier 1) - Работи

BosLFS02 (Tier 0) - Работи

Boston Tier 2 NFS - Работи

CEPH Storage Boston (Tier 2) - Работи

Boston Specialty Storage - Работи

bosECS - Работи

Samba Cluster - Работи

Globus Data Transfer - Работи

История на известията

дек 2025

Scheduling down on Cannon
  • Решен
    UTC
    Решен

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Актуализация
    UTC
    Актуализация

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Разследва се
    UTC
    Разследва се

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Решен
    UTC
    Решен
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Разследва се
    UTC
    Разследва се
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Решен
    UTC
    Решен

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Разследва се
    UTC
    Разследва се

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Решен
    UTC
    Решен

    This incident has been resolved. All Tier 1 shares are accessible.

  • Разследва се
    UTC
    Разследва се

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Решен
    UTC
    Решен

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Разследва се
    UTC
    Разследва се

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

ное 2025

Coldfront outage
  • Решен
    UTC
    Решен

    This alert was a false alarm. Coldfront is operating normally.

  • Разследва се
    UTC
    Разследва се
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Решен
    UTC
    Решен

    This test incident has been resolved.

  • Разследва се
    UTC
    Разследва се

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Решен
    UTC
    Решен
    The Slurm scheduler is back online.
  • Идентифициран
    UTC
    Идентифициран
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Завършен
    ноември 14, 2025 в 23:00UTC
    Завършен
    ноември 14, 2025 в 23:00UTC
    Maintenance has completed successfully
  • В ход
    ноември 14, 2025 в 22:00UTC
    В ход
    ноември 14, 2025 в 22:00UTC
    Maintenance is now in progress
  • Планиран
    ноември 14, 2025 в 22:00UTC
    Планиран
    ноември 14, 2025 в 22:00UTC

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Решен
    UTC
    Решен

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Идентифициран
    UTC
    Идентифициран
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

окт 2025

Holystore01 is degraded.
  • Решен
    UTC
    Решен
    This incident has been resolved.
  • Разследва се
    UTC
    Разследва се

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Решен
    UTC
    Решен

    The license server is responding normally again.

  • Актуализация
    UTC
    Актуализация
    We are currently investigating this incident.
  • Разследва се
    UTC
    Разследва се

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Завършен
    октомври 06, 2025 в 17:00UTC
    Завършен
    октомври 06, 2025 в 17:00UTC
    Maintenance is now in progress
  • В ход
    октомври 06, 2025 в 13:00UTC
    В ход
    октомври 06, 2025 в 13:00UTC
    Maintenance is now in progress
  • Планиран
    октомври 06, 2025 в 13:00UTC
    Планиран
    октомври 06, 2025 в 13:00UTC

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Решен
    UTC
    Решен

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Идентифициран
    UTC
    Идентифициран

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

окт 2025 до дек 2025

Следващ

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu