FAS Research Computing - История на известията

Частично намалена производителност

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Намалена производителност

SLURM Scheduler - Cannon - Намалена производителност

Cannon Compute Cluster (Holyoke) - Намалена производителност

Boston Compute Nodes - Намалена производителност

GPU nodes (Holyoke) - Намалена производителност

seas_compute - Намалена производителност

Работи

SLURM Scheduler - FASSE - Работи

FASSE Compute Cluster (Holyoke) - Работи

Работи

Kempner Cluster CPU - Работи

Kempner Cluster GPU - Работи

Работи

FASSE login nodes - Работи

Работи

Cannon Open OnDemand/VDI - Работи

FASSE Open OnDemand/VDI - Работи

Работи

Netscratch (Global Scratch) - Работи

Home Directory Storage - Boston - Работи

Tape - (Tier 3) - Работи

Holylabs - Работи

Isilon Storage Holyoke (Tier 1) - Работи

Holystore01 (Tier 0) - Работи

HolyLFS04 (Tier 0) - Работи

HolyLFS05 (Tier 0) - Работи

HolyLFS06 (Tier 0) - Работи

Holyoke Tier 2 NFS (new) - Работи

Holyoke Specialty Storage - Работи

holECS - Работи

Isilon Storage Boston (Tier 1) - Работи

BosLFS02 (Tier 0) - Работи

Boston Tier 2 NFS (new) - Работи

CEPH Storage Boston (Tier 2) - Работи

Boston Specialty Storage - Работи

bosECS - Работи

Samba Cluster - Работи

Globus Data Transfer - Работи

История на известията

дек 2025

Scheduling down on Cannon
  • Решен
    Решен

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Актуализация
    Актуализация

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Разследва се
    Разследва се

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Решен
    Решен
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Разследва се
    Разследва се
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Решен
    Решен

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Разследва се
    Разследва се

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Решен
    Решен

    This incident has been resolved. All Tier 1 shares are accessible.

  • Разследва се
    Разследва се

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Решен
    Решен

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Разследва се
    Разследва се

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

ное 2025

Coldfront outage
  • Решен
    Решен

    This alert was a false alarm. Coldfront is operating normally.

  • Разследва се
    Разследва се
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Решен
    Решен

    This test incident has been resolved.

  • Разследва се
    Разследва се

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Решен
    Решен
    The Slurm scheduler is back online.
  • Идентифициран
    Идентифициран
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Завършен
    ноември 14, 2025 в 23:00
    Завършен
    ноември 14, 2025 в 23:00
    Maintenance has completed successfully
  • В ход
    ноември 14, 2025 в 22:00
    В ход
    ноември 14, 2025 в 22:00
    Maintenance is now in progress
  • Планиран
    ноември 14, 2025 в 22:00
    Планиран
    ноември 14, 2025 в 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Решен
    Решен

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Идентифициран
    Идентифициран
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

окт 2025

Holystore01 is degraded.
  • Решен
    Решен
    This incident has been resolved.
  • Разследва се
    Разследва се

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Решен
    Решен

    The license server is responding normally again.

  • Актуализация
    Актуализация
    We are currently investigating this incident.
  • Разследва се
    Разследва се

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Завършен
    октомври 06, 2025 в 17:00
    Завършен
    октомври 06, 2025 в 17:00
    Maintenance is now in progress
  • В ход
    октомври 06, 2025 в 13:00
    В ход
    октомври 06, 2025 в 13:00
    Maintenance is now in progress
  • Планиран
    октомври 06, 2025 в 13:00
    Планиран
    октомври 06, 2025 в 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Решен
    Решен

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Идентифициран
    Идентифициран

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

окт 2025 до дек 2025

Следващ

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu