FAS Research Computing - Історія сповіщень

BosLFS02 (Tier 0): значний збій

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Працює

SLURM Scheduler - Cannon - Працює

Cannon Compute Cluster (Holyoke) - Працює

Boston Compute Nodes - Працює

GPU nodes (Holyoke) - Працює

seas_compute - Працює

Працює

SLURM Scheduler - FASSE - Працює

FASSE Compute Cluster (Holyoke) - Працює

Працює

Kempner Cluster CPU - Працює

Kempner Cluster GPU - Працює

Працює

FASSE login nodes - Працює

Працює

Cannon Open OnDemand - Працює

FASSE Open OnDemand - Працює

Повністю недоступно

Netscratch (Global Scratch) - Працює

Home Directory Storage - Boston - Працює

Tape - (Tier 3) - Працює

Holylabs - Працює

Isilon Storage Holyoke (Tier 1) - Працює

Holystore01 (Tier 0) - Працює

HolyLFS04 (Tier 0) - Працює

HolyLFS05 (Tier 0) - Працює

HolyLFS06 (Tier 0) - Працює

Holyoke Tier 2 NFS - Працює

Holyoke Specialty Storage - Працює

holECS - Працює

Isilon Storage Boston (Tier 1) - Працює

BosLFS02 (Tier 0) - Повністю недоступно

Boston Tier 2 NFS - Працює

CEPH Storage Boston (Tier 2) - Працює

Boston Specialty Storage - Працює

bosECS - Працює

Samba Cluster - Працює

Globus Data Transfer - Працює

Історія сповіщень

Переглянути поточний статус

жовт. 2026

boslfs02 cutover
ВивчаєтьсяПовністю недоступно

  • As per email communications with affected groups, the cutover from boslfs02 to /n/lab_storage is ongoing from October 27-October 29. All storage folders are set to read-only and all running jobs have been stopped.

    Once the cutover process is complete, affected users will receive an email confirming their new storage is ready for use.

    UTC
boslogin07 slowness / high load
Вирішено17 хвилин
  • ВирішеноUTC

    boslogin07 has been rebooted and is responsive. This incident has been resolved.

  • ВивчаєтьсяUTC

    boslogin07 is experiencing long delays on login we will reboot the system at 10:30

holystore01 issues
ВирішеноПовністю недоступно30 годин 4 хвилини
  • ВирішеноUTC
    This incident has been resolved.
  • МоніторингUTC

    holystore01 is back up.

    Draining nodes are being addressed and will be put back into service at the earliest.

  • ВивчаєтьсяUTC

    holystore01 is We are currently experiencing performance issues that have impacted some compute nodes, causing them to drain, investigating this incident.

ЖОВТ24
Globus scheduled maintenance
ЗавершеноТехнічне обслуговування1 годину
  • Завершеножовтня 24, 2026 у 15:30UTC
    Технічне обслуговування успішно завершено
  • Триваєжовтня 24, 2026 у 14:30UTC
    Зараз триває технічне обслуговування
  • Запланованожовтня 19, 2026 у 15:30UTC

    Globus services will be unavailable for a period between 9:30am and 10:30am U.S. Central time on Saturday, October 24, 2026 due to planned maintenance (https://www.globus.org/blog/2026-10-24-maintenance) that includes database upgrades.

    Please refer to the posted link for additional information on how services and in-progress work will be impacted during this window.

holylfs06 degraded
ВирішеноПродуктивність знижена5 годин 15 хвилин
  • ВирішеноUTC

    This incident has been resolved.

  • ВивчаєтьсяUTC

    holylfs06 is in a very degraded or stuck state.

    Expect degraded to no access until the system is back up.

верес. 2026

h-nfs11-p down
ВирішеноЧасткова недоступність144 години 33 хвилини
  • ВирішеноUTC

    The vendor has replaced the necessary hardware components, and FASRC engineers have installed updates and confirmed working status. No data was affected.

    All h-nfs11-p shares should be accessible again once more.

    If you notice any irregularities, please reach out at rchelp@rc.fas.harvard.edu

  • ОновленняUTC

    The vendor has dispatched parts. The vendor has indicated that this may not get fixed until Monday, but the storage team is pressing them to accelerate that timeline. We will update here when we know more.

    Thanks for your understanding.

  • ОновленняUTC

    After lengthy troubleshooting, h-nfs11-p is still down. The vendor is scheduling a datacenter visit for on-site repairs. We will update as we know more.

  • ВизначеноUTC

    Our engineers are diagnosing the root cause of the failure and are working with the vendor to troubleshoot further

    We are continuing to work on a fix for this incident.

  • ВивчаєтьсяUTC

    h-nfs11-p is currently down. The following shares are inaccessible on FASSE

    • ncf_cnl01

    • ncf_cnl02

    • ncf_cnl03

    • ncf_cnl04

    • ncf_gspdata

    • ncf_mri_l3

    • cnl05

    • cnl06

    • eldaief

    • ncf_apps

    • jcamprodon_lab_l3

    We are investigating this incident.

Authentication outage
ВирішеноПовністю недоступно30 хвилин
  • ВирішеноUTC

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • ВивчаєтьсяUTC

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

FASRC VPN (Boston) is back up
ВирішеноПовністю недоступно19 хвилин
  • ВирішеноUTC
    FASRC VPN (Boston) is back up. This incident was automatically resolved by Instatus monitoring.
  • ВивчаєтьсяUTC
    FASRC VPN (Boston) is down at the moment. This incident was automatically created by Instatus monitoring.
FASRC VPN (Cambridge) is back up
ВирішеноПовністю недоступно9 хвилин
  • ВирішеноUTC
    FASRC VPN (Cambridge) is back up. This incident was automatically resolved by Instatus monitoring.
  • ВивчаєтьсяUTC
    FASRC VPN (Cambridge) is down at the moment. This incident was automatically created by Instatus monitoring.
FASRC VPN (Cambridge) is back up
ВирішеноПовністю недоступно9 хвилин
  • ВирішеноUTC
    FASRC VPN (Cambridge) is back up. This incident was automatically resolved by Instatus monitoring.
  • ВивчаєтьсяUTC
    FASRC VPN (Cambridge) is down at the moment. This incident was automatically created by Instatus monitoring.

серп. 2026

docs.rc.fas.harvard.edu is back up
ВирішеноПовністю недоступно40 хвилин
  • ВирішеноUTC
    docs.rc.fas.harvard.edu is back up. This incident was resolved automatically.
  • ВивчаєтьсяUTC
    docs.rc.fas.harvard.edu is down at the moment. This incident was created automatically.
www.rc.fas.harvard.edu is back up
ВирішеноПовністю недоступно40 хвилин
  • ВирішеноUTC
    www.rc.fas.harvard.edu is back up. This incident was resolved automatically.
  • ВивчаєтьсяUTC
    www.rc.fas.harvard.edu is down at the moment. This incident was created automatically.
cannon OOD / Open OnDemand is down
ВирішеноПовністю недоступно2 години 43 хвилини
  • ВирішеноUTC

    This incident has been resolved. All hosts are back up and online. Thanks for your patience.

    Please note that the rolling OS updates are still in progress, but will not affect OOD access.

  • ВизначеноUTC

    This likely affects other virtual machines including, but possibly not limited to,
    cannon ood

    cbscentral*

    ssbccentral*

    mczapps

    mczbase

    msprl

    smms

    epslic1

    hptc-cal

    mailman

    minecat

    r10k-builds02

    ncfservice*

  • ВивчаєтьсяUTC

    We are currently investigating this issue. Details to follow.

СЕРП24
Rolling OS Upgrades August 24th - 27th 2026
ЗавершеноТехнічне обслуговування79 годин 6 хвилин
  • Завершеносерпня 27, 2026 у 20:06UTC

    OS upgrade work is mostly completed.

    There are a few remaining nodes in the cluster that did not successfully receive the upgrade.

    If you see nodes that are 'DOWN' for the following reasons, they are all nodes that need manual intervention for OS upgrade. FASRC staff are aware of them and will upgrade these nodes over the next week.

    • "wrong kernel"

    • "Not responding"

    • "unexpected reboot"

    • "gres/gpu count lower than configured"

    • "/n/sw not mounted"

    We appreciate your continued patience.

  • Оновленнясерпня 26, 2026 у 20:01UTC

    Today's work is complete. The final round, Cannon Part 3, takes place tomorrow.

    August 26th: Cannon Part 2
    arguelles_delgado
    conroy
    davies
    doshi-velez
    dsouza
    edwards
    geophysics
    giribet
    gpu_test
    hernquist
    huce_cascadeimasc
    janson
    kempner_h200
    kempner_rtx
    murphy
    ni_lab
    olveczky
    ortegahernandez
    pehlevan
    seas_compute
    shakhnovich
    shared
    unrestricted
    xlin
    yin
    zon

  • Оновленнясерпня 25, 2026 у 19:37UTC

    Today's work is complete for Cannon Part 1 and will resume tomorrow for Cannon Part 2

    August 25th: Cannon Part 1

    holylogin
    arguelles_delgado
    blackhole
    davies_gpu
    davies
    desai
    eddy
    holy-cow
    holy-smokes
    huce_bigmem
    huce_cascade
    huttenhower
    jacobsen2
    janson_bigmem
    janson_cascade
    janson
    ke
    lukin
    nguyen
    olveczky_gpu
    remoteviz
    seas_compute
    shared
    sompolinsky_gpu
    tambe
    vishwanath
    whipple
    xlin
    xlin_ice
    zhuang_gpu
    zhuang

  • Оновленнясерпня 24, 2026 у 19:07UTC

    Today's portion of the upgrades are completed. Tomorrow's list (Cannon part 1) can be found in this maintenance event.

    August 24th:

    FASSE
    boslogin
    private login nodes

  • Триваєсерпня 24, 2026 у 13:00UTC
    Зараз триває технічне обслуговування
  • Запланованосерпня 03, 2026 у 19:35UTC

    FASRC will be doing OS upgrades to the latest version of Rocky 8.10 from August 24-27th. These rolling upgrades will improve cluster security and install the latest Cuda 13.2 driver.

    Upgrades will happen in stages with each stage occurring between 8a-5p each day. During that period the nodes being upgraded will be unavailable. No jobs will be canceled but jobs will stay pending if all nodes in the partition are down.

    Note that during this week the cluster will be in a partially upgraded state, thus jobs that span multiple nodes may become unstable due to mismatching libraries. Users concerned about this should wait until August 28th to restart runs.

    Users should plan their work accordingly.

    The upgrade schedule with impacted partitions is as follows:

    August 24th:

    FASSE
    boslogin
    private login nodes

    August 25th: Cannon Part 1

    holylogin
    arguelles_delgado
    blackhole
    davies_gpu
    davies
    desai
    eddy
    holy-cow
    holy-smokes
    huce_bigmem
    huce_cascade
    huttenhower
    jacobsen2
    janson_bigmem
    janson_cascade
    janson
    ke
    lukin
    nguyen
    olveczky_gpu
    remoteviz
    seas_compute
    shared
    sompolinsky_gpu
    tambe
    vishwanath
    whipple
    xlin
    xlin_ice
    zhuang_gpu
    zhuang

    August 26th: Cannon Part 2
    arguelles_delgado
    conroy
    davies
    doshi-velez
    dsouza
    edwards
    geophysics
    giribet
    gpu_test
    hernquist
    huce_cascadeimasc
    janson
    kempner_h200
    kempner_rtx
    murphy
    ni_lab
    olveczky
    ortegahernandez
    pehlevan
    seas_compute
    shakhnovich
    shared
    unrestricted
    xlin
    yin
    zon

    August 27th: Cannon Part 3

    arguelles_delgado_gpu_a100
    arguelles_delgado_gpu_mixed
    arguelles_delgado_h100
    bigmem_intermediate
    bigmem
    blackhole_gpu
    dvorkin
    eddy
    enos
    gershman
    gpu
    gpu_h200
    hejazi
    hernquist_ice
    hoekstra
    hsph_gpu
    hsph
    huce_ice
    iaifi_gpu
    intermediate
    itc_cluster
    itc_gpu
    janson_sapphire
    joonholee
    jshapiro
    kempner_h100
    kempner_h200
    kempner
    kempner_interactive
    kovac
    kozinsky_gpu
    kozinsky
    murphy_ice
    mweber_compute
    mweber_gpu
    olveczky_sapphire
    ortegahernandez_ice
    rivas
    sapphire
    seas_compute
    seas_gpu
    seas_gpu_perf
    siag_gpu
    siag_combo
    siag
    sur
    test
    yao_alphatns
    yao_gpu
    yao
    zhuang

Emergency Slurm (scheduler) patch at 2pm ETA 1-2hours. Jobs will be paused
ВирішеноПовністю недоступно3 години 42 хвилини
  • ОновленняUTC

    A number of jobs appear to have terminated during the upgrade for some reason. Those jobs will re-queue or, if not, will need to be re-submitted,
    We apologize for the inconvenience.

  • ВирішеноUTC

    The update has been applied and the scheduler is returned to service. Jobs are unpaused.

  • ВивчаєтьсяUTC

    We have been manually dealing with a Slurm memory leak bug behind the scenes and now have an official fix in the form of a Slurm upgrade (26.05.3). It is necessary to get this update in place as soon as possible.

    At 2pm today we will pause the cluster. Jobs will be paused, not terminated, and the scheduler will be unavailable for querying or submitting new jobs until the update is completed. Once complete, jobs will resume.

    Technical information about the bug:

    https://support.schedmd.com/show_bug.cgi?id=25685

Назад

серп. 2026 до жовт. 2026

Наступна

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu