FAS Research Computing - Istorija obaveštenja

U toku je gora performansa

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Polovična performansa

SLURM Scheduler - Cannon - Polovična performansa

Cannon Compute Cluster (Holyoke) - Polovična performansa

Boston Compute Nodes - Polovična performansa

GPU nodes (Holyoke) - Polovična performansa

seas_compute - Polovična performansa

Funkcioniše

SLURM Scheduler - FASSE - Funkcioniše

FASSE Compute Cluster (Holyoke) - Funkcioniše

Funkcioniše

Kempner Cluster CPU - Funkcioniše

Kempner Cluster GPU - Funkcioniše

Funkcioniše

FASSE login nodes - Funkcioniše

Funkcioniše

Cannon Open OnDemand - Funkcioniše

FASSE Open OnDemand - Funkcioniše

Funkcioniše

Netscratch (Global Scratch) - Funkcioniše

Home Directory Storage - Boston - Funkcioniše

Tape - (Tier 3) - Funkcioniše

Holylabs - Funkcioniše

Isilon Storage Holyoke (Tier 1) - Funkcioniše

Holystore01 (Tier 0) - Funkcioniše

HolyLFS04 (Tier 0) - Funkcioniše

HolyLFS05 (Tier 0) - Funkcioniše

HolyLFS06 (Tier 0) - Funkcioniše

Holyoke Tier 2 NFS (new) - Funkcioniše

Holyoke Specialty Storage - Funkcioniše

holECS - Funkcioniše

Isilon Storage Boston (Tier 1) - Funkcioniše

BosLFS02 (Tier 0) - Funkcioniše

Boston Tier 2 NFS (new) - Funkcioniše

CEPH Storage Boston (Tier 2) - Funkcioniše

Boston Specialty Storage - Funkcioniše

bosECS - Funkcioniše

Samba Cluster - Funkcioniše

Globus Data Transfer - Funkcioniše

Istorija obaveštenja

Dec 2025

Scheduling down on Cannon
  • Rešeno
    Rešeno

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Obaveštenje
    Obaveštenje

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Istražuje se
    Istražuje se

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Rešeno
    Rešeno
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Istražuje se
    Istražuje se
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Rešeno
    Rešeno

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Istražuje se
    Istražuje se

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Rešeno
    Rešeno

    This incident has been resolved. All Tier 1 shares are accessible.

  • Istražuje se
    Istražuje se

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Rešeno
    Rešeno

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Istražuje se
    Istražuje se

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Nov 2025

Coldfront outage
  • Rešeno
    Rešeno

    This alert was a false alarm. Coldfront is operating normally.

  • Istražuje se
    Istražuje se
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Rešeno
    Rešeno

    This test incident has been resolved.

  • Istražuje se
    Istražuje se

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Rešeno
    Rešeno
    The Slurm scheduler is back online.
  • Identifikovano
    Identifikovano
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Završeno
    November 14, 2025 u 11:00 PM
    Završeno
    November 14, 2025 u 11:00 PM
    Maintenance has completed successfully
  • U toku
    November 14, 2025 u 10:00 PM
    U toku
    November 14, 2025 u 10:00 PM
    Maintenance is now in progress
  • Planirano
    November 14, 2025 u 10:00 PM
    Planirano
    November 14, 2025 u 10:00 PM

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Rešeno
    Rešeno

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identifikovano
    Identifikovano
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

Oct 2025

Holystore01 is degraded.
  • Rešeno
    Rešeno
    This incident has been resolved.
  • Istražuje se
    Istražuje se

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Rešeno
    Rešeno

    The license server is responding normally again.

  • Obaveštenje
    Obaveštenje
    We are currently investigating this incident.
  • Istražuje se
    Istražuje se

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Završeno
    October 06, 2025 u 5:00 PM
    Završeno
    October 06, 2025 u 5:00 PM
    Maintenance is now in progress
  • U toku
    October 06, 2025 u 1:00 PM
    U toku
    October 06, 2025 u 1:00 PM
    Maintenance is now in progress
  • Planirano
    October 06, 2025 u 1:00 PM
    Planirano
    October 06, 2025 u 1:00 PM

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Rešeno
    Rešeno

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identifikovano
    Identifikovano

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

Oct 2025 do Dec 2025

Sledeći

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu