FAS Research Computing - История уведомлений

Частично сниженная производительность

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Производительность снижена

SLURM Scheduler - Cannon - Производительность снижена

Cannon Compute Cluster (Holyoke) - Производительность снижена

Boston Compute Nodes - Производительность снижена

GPU nodes (Holyoke) - Производительность снижена

seas_compute - Производительность снижена

Работает

SLURM Scheduler - FASSE - Работает

FASSE Compute Cluster (Holyoke) - Работает

Работает

Kempner Cluster CPU - Работает

Kempner Cluster GPU - Работает

Работает

FASSE login nodes - Работает

Работает

Cannon Open OnDemand/VDI - Работает

FASSE Open OnDemand/VDI - Работает

Работает

Netscratch (Global Scratch) - Работает

Home Directory Storage - Boston - Работает

Tape - (Tier 3) - Работает

Holylabs - Работает

Isilon Storage Holyoke (Tier 1) - Работает

Holystore01 (Tier 0) - Работает

HolyLFS04 (Tier 0) - Работает

HolyLFS05 (Tier 0) - Работает

HolyLFS06 (Tier 0) - Работает

Holyoke Tier 2 NFS (new) - Работает

Holyoke Specialty Storage - Работает

holECS - Работает

Isilon Storage Boston (Tier 1) - Работает

BosLFS02 (Tier 0) - Работает

Boston Tier 2 NFS (new) - Работает

CEPH Storage Boston (Tier 2) - Работает

Boston Specialty Storage - Работает

bosECS - Работает

Samba Cluster - Работает

Globus Data Transfer - Работает

История уведомлений

дек. 2025

Scheduling down on Cannon
  • Решено
    Решено

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Обновление
    Обновление

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Изучается
    Изучается

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Решено
    Решено
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Изучается
    Изучается
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Решено
    Решено

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Изучается
    Изучается

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Решено
    Решено

    This incident has been resolved. All Tier 1 shares are accessible.

  • Изучается
    Изучается

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Решено
    Решено

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Изучается
    Изучается

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

нояб. 2025

Coldfront outage
  • Решено
    Решено

    This alert was a false alarm. Coldfront is operating normally.

  • Изучается
    Изучается
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Решено
    Решено

    This test incident has been resolved.

  • Изучается
    Изучается

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Решено
    Решено
    The Slurm scheduler is back online.
  • Определено
    Определено
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Завершено
    ноября 14, 2025 в 23:00
    Завершено
    ноября 14, 2025 в 23:00
    Maintenance has completed successfully
  • В ходе выполнения
    ноября 14, 2025 в 22:00
    В ходе выполнения
    ноября 14, 2025 в 22:00
    Maintenance is now in progress
  • Еще не началось
    ноября 14, 2025 в 22:00
    Еще не началось
    ноября 14, 2025 в 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Решено
    Решено

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Определено
    Определено
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

окт. 2025

Holystore01 is degraded.
  • Решено
    Решено
    This incident has been resolved.
  • Изучается
    Изучается

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Решено
    Решено

    The license server is responding normally again.

  • Обновление
    Обновление
    We are currently investigating this incident.
  • Изучается
    Изучается

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Завершено
    октября 06, 2025 в 17:00
    Завершено
    октября 06, 2025 в 17:00
    Maintenance is now in progress
  • В ходе выполнения
    октября 06, 2025 в 13:00
    В ходе выполнения
    октября 06, 2025 в 13:00
    Maintenance is now in progress
  • Еще не началось
    октября 06, 2025 в 13:00
    Еще не началось
    октября 06, 2025 в 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Решено
    Решено

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Определено
    Определено

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

окт. 2025 до дек. 2025

Следующая

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu