FAS Research Computing - Histórico de avisos

Sistema em manutenção

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Manutenção

SLURM Scheduler - Cannon - Manutenção

Cannon Compute Cluster (Holyoke) - Manutenção

Boston Compute Nodes - Manutenção

GPU nodes (Holyoke) - Manutenção

seas_compute - Manutenção

Manutenção

SLURM Scheduler - FASSE - Manutenção

FASSE Compute Cluster (Holyoke) - Manutenção

Manutenção

Kempner Cluster CPU - Manutenção

Kempner Cluster GPU - Manutenção

Manutenção

FASSE login nodes - Manutenção

Manutenção

Cannon Open OnDemand - Manutenção

FASSE Open OnDemand - Manutenção

Operacional

Netscratch (Global Scratch) - Operacional

Home Directory Storage - Boston - Operacional

Tape - (Tier 3) - Operacional

Holylabs - Operacional

Isilon Storage Holyoke (Tier 1) - Operacional

Holystore01 (Tier 0) - Operacional

HolyLFS04 (Tier 0) - Operacional

HolyLFS05 (Tier 0) - Operacional

HolyLFS06 (Tier 0) - Operacional

Holyoke Tier 2 NFS (new) - Operacional

Holyoke Specialty Storage - Operacional

holECS - Operacional

Isilon Storage Boston (Tier 1) - Operacional

BosLFS02 (Tier 0) - Operacional

Boston Tier 2 NFS (new) - Operacional

CEPH Storage Boston (Tier 2) - Operacional

Boston Specialty Storage - Operacional

bosECS - Operacional

Samba Cluster - Operacional

Globus Data Transfer - Operacional

Histórico de avisos

nov 2025

Coldfront outage
  • Resolvido
    UTC
    Resolvido

    This alert was a false alarm. Coldfront is operating normally.

  • Investigando
    UTC
    Investigando
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Resolvido
    UTC
    Resolvido

    This test incident has been resolved.

  • Investigando
    UTC
    Investigando

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Resolvido
    UTC
    Resolvido
    The Slurm scheduler is back online.
  • Identificado
    UTC
    Identificado
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Concluído
    novembro 14, 2025 em 23:00UTC
    Concluído
    novembro 14, 2025 em 23:00UTC
    Maintenance has completed successfully
  • Em curso
    novembro 14, 2025 em 22:00UTC
    Em curso
    novembro 14, 2025 em 22:00UTC
    Maintenance is now in progress
  • Ainda não iniciou
    novembro 14, 2025 em 22:00UTC
    Ainda não iniciou
    novembro 14, 2025 em 22:00UTC

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Resolvido
    UTC
    Resolvido

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identificado
    UTC
    Identificado
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

out 2025

Holystore01 is degraded.
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Resolvido
    UTC
    Resolvido

    The license server is responding normally again.

  • Atualizar
    UTC
    Atualizar
    We are currently investigating this incident.
  • Investigando
    UTC
    Investigando

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Concluído
    outubro 06, 2025 em 17:00UTC
    Concluído
    outubro 06, 2025 em 17:00UTC
    Maintenance is now in progress
  • Em curso
    outubro 06, 2025 em 13:00UTC
    Em curso
    outubro 06, 2025 em 13:00UTC
    Maintenance is now in progress
  • Ainda não iniciou
    outubro 06, 2025 em 13:00UTC
    Ainda não iniciou
    outubro 06, 2025 em 13:00UTC

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Resolvido
    UTC
    Resolvido

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identificado
    UTC
    Identificado

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

set 2025

holylfs05 changelog errors
  • Resolvido
    UTC
    Resolvido

    The root cause was found and a fix has been implemented.

  • Investigando
    UTC
    Investigando

    The changelog (which tracks changes on the filesystem) on holylfs05 is throwing errors creating instability on the filesystem. We are investigating.

gpu_test partition down
  • Resolvido
    UTC
    Resolvido

    The gpu_test partition is back to normal service.

    This incident has been resolved.

  • Investigando
    UTC
    Investigando

    The gpu_test partition is currently down. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident. incident.

gpu_test down
  • Resolvido
    UTC
    Resolvido

    The gpu_test partition is back in normal service.

  • Investigando
    UTC
    Investigando

    The gpu_test partition is currently down due to a networking issue in that row. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident.

holylfs05 issues
  • Resolvido
    UTC
    Resolvido

    holylfs05 is back online. Thank you for your patience.

  • Atualizar
    UTC
    Atualizar

    holylfs05 is undergoing filesystem checks. Due to the size of the system, this process will take the rest of the weekend at a minimum.

    No ETA at this time.

    We are continuing to work on a fix for this incident. Our sincere apologies for the unexpected disruption.

  • Identificado
    UTC
    Identificado

    holylfs05 will be inaccessible for an extended period of time while our staff continues to troubleshoot the underlying cause.

    We are continuing to work on a fix for this incident.

  • Investigando
    UTC
    Investigando

    Writing to holylfs05 may result in errors.

    We are currently investigating this incident.

Coldfront down
  • Resolvido
    UTC
    Resolvido

    This incident has been resolved. Coldfront is back online.

  • Investigando
    UTC
    Investigando
    Coldfront is not operating normally. We are investigating.

set 2025 para nov 2025

Próximo

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu