FAS Research Computing - Historia powiadomień

Doświadczanie częściowo obniżonej wydajności

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Obniżona wydajność

SLURM Scheduler - Cannon - Obniżona wydajność

Cannon Compute Cluster (Holyoke) - Obniżona wydajność

Boston Compute Nodes - Obniżona wydajność

GPU nodes (Holyoke) - Obniżona wydajność

seas_compute - Obniżona wydajność

Poprawne działanie

SLURM Scheduler - FASSE - Poprawne działanie

FASSE Compute Cluster (Holyoke) - Poprawne działanie

Poprawne działanie

Kempner Cluster CPU - Poprawne działanie

Kempner Cluster GPU - Poprawne działanie

Poprawne działanie

FASSE login nodes - Poprawne działanie

Poprawne działanie

Cannon Open OnDemand - Poprawne działanie

FASSE Open OnDemand - Poprawne działanie

Poprawne działanie

Netscratch (Global Scratch) - Poprawne działanie

Home Directory Storage - Boston - Poprawne działanie

Tape - (Tier 3) - Poprawne działanie

Holylabs - Poprawne działanie

Isilon Storage Holyoke (Tier 1) - Poprawne działanie

Holystore01 (Tier 0) - Poprawne działanie

HolyLFS04 (Tier 0) - Poprawne działanie

HolyLFS05 (Tier 0) - Poprawne działanie

HolyLFS06 (Tier 0) - Poprawne działanie

Holyoke Tier 2 NFS (new) - Poprawne działanie

Holyoke Specialty Storage - Poprawne działanie

holECS - Poprawne działanie

Isilon Storage Boston (Tier 1) - Poprawne działanie

BosLFS02 (Tier 0) - Poprawne działanie

Boston Tier 2 NFS (new) - Poprawne działanie

CEPH Storage Boston (Tier 2) - Poprawne działanie

Boston Specialty Storage - Poprawne działanie

bosECS - Poprawne działanie

Samba Cluster - Poprawne działanie

Globus Data Transfer - Poprawne działanie

Historia powiadomień

gru 2025

Scheduling down on Cannon
  • Rozwiązany
    Rozwiązany

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Aktualizacja
    Aktualizacja

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Analiza
    Analiza

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Rozwiązany
    Rozwiązany
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Analiza
    Analiza
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Rozwiązany
    Rozwiązany

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Analiza
    Analiza

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Rozwiązany
    Rozwiązany

    This incident has been resolved. All Tier 1 shares are accessible.

  • Analiza
    Analiza

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Rozwiązany
    Rozwiązany

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Analiza
    Analiza

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

lis 2025

Coldfront outage
  • Rozwiązany
    Rozwiązany

    This alert was a false alarm. Coldfront is operating normally.

  • Analiza
    Analiza
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Rozwiązany
    Rozwiązany

    This test incident has been resolved.

  • Analiza
    Analiza

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Rozwiązany
    Rozwiązany
    The Slurm scheduler is back online.
  • Zidentyfikowany
    Zidentyfikowany
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Zakończono
    listopada 14, 2025 o 23:00
    Zakończono
    listopada 14, 2025 o 23:00
    Maintenance has completed successfully
  • W trakcie
    listopada 14, 2025 o 22:00
    W trakcie
    listopada 14, 2025 o 22:00
    Maintenance is now in progress
  • Planowane
    listopada 14, 2025 o 22:00
    Planowane
    listopada 14, 2025 o 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Rozwiązany
    Rozwiązany

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Zidentyfikowany
    Zidentyfikowany
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

paź 2025

Holystore01 is degraded.
  • Rozwiązany
    Rozwiązany
    This incident has been resolved.
  • Analiza
    Analiza

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Rozwiązany
    Rozwiązany

    The license server is responding normally again.

  • Aktualizacja
    Aktualizacja
    We are currently investigating this incident.
  • Analiza
    Analiza

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Zakończono
    października 06, 2025 o 17:00
    Zakończono
    października 06, 2025 o 17:00
    Maintenance is now in progress
  • W trakcie
    października 06, 2025 o 13:00
    W trakcie
    października 06, 2025 o 13:00
    Maintenance is now in progress
  • Planowane
    października 06, 2025 o 13:00
    Planowane
    października 06, 2025 o 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Rozwiązany
    Rozwiązany

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Zidentyfikowany
    Zidentyfikowany

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

paź 2025 do gru 2025

Następny

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu