FAS Research Computing - Historia powiadomień

Holyoke Tier 2 NFS Częściowa awaria

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Poprawne działanie

SLURM Scheduler - Cannon - Poprawne działanie

Cannon Compute Cluster (Holyoke) - Poprawne działanie

Boston Compute Nodes - Poprawne działanie

GPU nodes (Holyoke) - Poprawne działanie

seas_compute - Poprawne działanie

Poprawne działanie

SLURM Scheduler - FASSE - Poprawne działanie

FASSE Compute Cluster (Holyoke) - Poprawne działanie

Poprawne działanie

Kempner Cluster CPU - Poprawne działanie

Kempner Cluster GPU - Poprawne działanie

Poprawne działanie

FASSE login nodes - Poprawne działanie

Poprawne działanie

Cannon Open OnDemand - Poprawne działanie

FASSE Open OnDemand - Poprawne działanie

Częściowa awaria

Netscratch (Global Scratch) - Poprawne działanie

Home Directory Storage - Boston - Poprawne działanie

Tape - (Tier 3) - Poprawne działanie

Holylabs - Poprawne działanie

Isilon Storage Holyoke (Tier 1) - Poprawne działanie

Holystore01 (Tier 0) - Poprawne działanie

HolyLFS04 (Tier 0) - Poprawne działanie

HolyLFS05 (Tier 0) - Poprawne działanie

HolyLFS06 (Tier 0) - Poprawne działanie

Holyoke Tier 2 NFS - Częściowa awaria

Holyoke Specialty Storage - Poprawne działanie

holECS - Poprawne działanie

Isilon Storage Boston (Tier 1) - Poprawne działanie

BosLFS02 (Tier 0) - Poprawne działanie

Boston Tier 2 NFS - Poprawne działanie

CEPH Storage Boston (Tier 2) - Poprawne działanie

Boston Specialty Storage - Poprawne działanie

bosECS - Poprawne działanie

Samba Cluster - Poprawne działanie

Globus Data Transfer - Poprawne działanie

Historia powiadomień

Zobacz bieżący status

kwi 2022

boslogin04 down
RozwiązanyObniżona wydajność11 minut
  • Rozwiązany
    UTC
    Rozwiązany

    boslogin04 is back up

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    boslogin04 needs to be rebooted in order to address an underlying issue.

Compute nodes not running jobs properly
Rozwiązany266 godzin 15 minut
  • Rozwiązany
    UTC
    Rozwiązany

    Please contact us if you see any lingering node issues.

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    From the MGHPCC datacenter outage on 4/12/22, there are some lingering filesystem mount issues for some labs on some nodes. We are actively working on draining and rebooting these nodes to bring them back into service.

A cooling incident at the MGHPCC Datacenter has effected a number of systems
RozwiązanyPoważna awaria3 godziny 20 minut
  • Rozwiązany
    UTC
    Rozwiązany

    All cooling, including the water cooling for water-cooled compute nodes, is back online. All partitions are open for jobs. Some compute nodes in various partitions may still require individual attention, so not every compute node is back online, but we will work to bring them all online in the coming hours.

  • Monitorowanie
    UTC
    Monitorowanie

    Most storage in Holyoke is back up.

    The Slurm scheduler is back up and accepting jobs. However, most public partitions are down as the water cooling systems for those compute racks require in-person attention. RC staff are already en route to the datacenter to address this.

    The Academic Cluster is back up.

  • Analiza
    UTC
    Analiza

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

  • Monitorowanie
    UTC
    Monitorowanie

    A cooling failure caused temperatures in the MGHPCC datacenter to exceed the safe range of operation for many systems, causing them to power down to prevent permanent damage.

    The cooling issue has been resolved and we are beginning to power systems back on. Expect outage on various systems until the issue is resolved.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RozwiązanyPoważna awaria43 minuty
  • Rozwiązany
    UTC
    Rozwiązany

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Analiza
    UTC
    Analiza

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - SPINAL (FAS Informatics) isn't accessible at the moment (automated)
RozwiązanyPoważna awariagodzina 27 minut
  • Rozwiązany
    UTC
    Rozwiązany

    Websites & Tools - SPINAL (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Analiza
    UTC
    Analiza

    Websites & Tools - SPINAL (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

mar 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RozwiązanyPoważna awaria13 minut
  • Rozwiązany
    UTC
    Rozwiązany

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Analiza
    UTC
    Analiza

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Long path fibre to MGHPCC Holyoke is also down
Rozwiązany33 minuty
  • Rozwiązany
    UTC
    Rozwiązany

    The long path has returned to operation and initial checks indicate no substantial job or cluster issues as a result.

    The short path remains down, so latency between Boston and Holyoke will still be higher than normal. See short path incident for updates as that progresses (no ETA at this time)

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    The short path fibre connection to Holyoke/MGHPCC suffered a failure late yesterday (3/15/22). The short path is still down as of this morning.

    However, we have just seen the long path also drop connection and are awaiting more information on this incident. It is our hope this is a minor disconnect related to their repair work.

The short path fibre to MGHPCC Holyoke is down - long path remains up
Rozwiązany20 godzin 11 minut
  • Rozwiązany
    UTC
    Rozwiązany

    The short path repair is complete. Normal network operation and speed/latency between Boston and Holyoke have been restored.

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    Additional note: The long path was briefly down, but was quickly restored. No knock-on effects observed and long path is fully operational.

    No ETA on short path repair.

  • Analiza
    UTC
    Analiza

    We've been informed that the 'short path' fibre connection to Holyoke is down. No ETA.

    The 'long path' remains in operation, but this means slightly more latency when performing operations between Boston and Holyoke.

    We will relay updates when we receive them.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RozwiązanyPoważna awaria28 minut
  • Rozwiązany
    UTC
    Rozwiązany

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Analiza
    UTC
    Analiza

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

FASRC ticket system - tickets and replies delayed
RozwiązanyObniżona wydajność2 godziny 16 minut
  • Rozwiązany
    UTC
    Rozwiązany

    A fix was implemented earlier and after monitoring this is deemed resolved.

  • Analiza
    UTC
    Analiza

    We are currently working on this issue and expect the ticket system back in operation shortly.

    New tickets and replies should be queued and will get processed as soon as the system is back to normal.

lut 2022

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RozwiązanyPoważna awaria28 minut
  • Rozwiązany
    UTC
    Rozwiązany

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Analiza
    UTC
    Analiza

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Websites & Tools - MiniLIMs (FAS Informatics) isn't accessible at the moment (automated)
RozwiązanyPoważna awaria28 minut
  • Rozwiązany
    UTC
    Rozwiązany

    Websites & Tools - MiniLIMs (FAS Informatics) is now operational! This update was created by an automated monitoring service.

  • Analiza
    UTC
    Analiza

    Websites & Tools - MiniLIMs (FAS Informatics) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Academic Cluster home directory storage full
RozwiązanyObniżona wydajność34 minuty
  • Rozwiązany
    UTC
    Rozwiązany

    This issue has been resolved.

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    The home directory storage for the academic cluster has quickly filled to capacity. We are working to mitigate this issue.

Websites & Tools - Portal (portal.rc) isn't accessible at the moment (automated)
RozwiązanyPoważna awaria9 minut
  • Rozwiązany
    UTC
    Rozwiązany

    Websites & Tools - Portal (portal.rc) is now operational! This update was created by an automated monitoring service.

  • Analiza
    UTC
    Analiza

    Websites & Tools - Portal (portal.rc) cannot be accessed at the moment. This incident was created by an automated monitoring service.

holystore01 mounts on boslogin nodes
Rozwiązany25 godzin 4 minuty
  • Rozwiązany
    UTC
    Rozwiązany

    This issue has been resolved and holystore01 is back to normal.

  • Monitorowanie
    UTC
    Monitorowanie

    boslogin nodes are up but are unable to mount holystore01 at this time. Replacement parts for holystore01 will be installed at the earliest possible time to rectify this issue.

  • Zidentyfikowany
    UTC
    Zidentyfikowany

    holystore01 may be inaccessible on some cluster nodes.

  • Analiza
    UTC
    Analiza

    holystore01 is not currently accessible from boslogin nodes. These nodes will be rebooted again at 2:30pm to fix.

    Please login to holylogin nodes if you need to access holystore01.

Poprzednia

lut 2022 do kwi 2022

Następny

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu