FAS Research Computing - Legg merke til historikk

Opplever delvis svekket ytelse

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Nedsatt ytelse

SLURM Scheduler - Cannon - Nedsatt ytelse

Cannon Compute Cluster (Holyoke) - Nedsatt ytelse

Boston Compute Nodes - Nedsatt ytelse

GPU nodes (Holyoke) - Nedsatt ytelse

seas_compute - Nedsatt ytelse

Operasjonell

SLURM Scheduler - FASSE - Operasjonell

FASSE Compute Cluster (Holyoke) - Operasjonell

Operasjonell

Kempner Cluster CPU - Operasjonell

Kempner Cluster GPU - Operasjonell

Operasjonell

FASSE login nodes - Operasjonell

Operasjonell

Cannon Open OnDemand/VDI - Operasjonell

FASSE Open OnDemand/VDI - Operasjonell

Operasjonell

Netscratch (Global Scratch) - Operasjonell

Home Directory Storage - Boston - Operasjonell

Tape - (Tier 3) - Operasjonell

Holylabs - Operasjonell

Isilon Storage Holyoke (Tier 1) - Operasjonell

Holystore01 (Tier 0) - Operasjonell

HolyLFS04 (Tier 0) - Operasjonell

HolyLFS05 (Tier 0) - Operasjonell

HolyLFS06 (Tier 0) - Operasjonell

Holyoke Tier 2 NFS (new) - Operasjonell

Holyoke Specialty Storage - Operasjonell

holECS - Operasjonell

Isilon Storage Boston (Tier 1) - Operasjonell

BosLFS02 (Tier 0) - Operasjonell

Boston Tier 2 NFS (new) - Operasjonell

CEPH Storage Boston (Tier 2) - Operasjonell

Boston Specialty Storage - Operasjonell

bosECS - Operasjonell

Samba Cluster - Operasjonell

Globus Data Transfer - Operasjonell

Legg merke til historikk

des. 2025

Scheduling down on Cannon
  • Løst
    Løst

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Oppdater
    Oppdater

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Undersøker
    Undersøker

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Løst
    Løst
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Undersøker
    Undersøker
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Løst
    Løst

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Undersøker
    Undersøker

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Løst
    Løst

    This incident has been resolved. All Tier 1 shares are accessible.

  • Undersøker
    Undersøker

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Løst
    Løst

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Undersøker
    Undersøker

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

nov. 2025

Coldfront outage
  • Løst
    Løst

    This alert was a false alarm. Coldfront is operating normally.

  • Undersøker
    Undersøker
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Løst
    Løst

    This test incident has been resolved.

  • Undersøker
    Undersøker

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Løst
    Løst
    The Slurm scheduler is back online.
  • Identifisert
    Identifisert
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Fullført
    november 14, 2025 kl. 23:00
    Fullført
    november 14, 2025 kl. 23:00
    Maintenance has completed successfully
  • Pågår
    november 14, 2025 kl. 22:00
    Pågår
    november 14, 2025 kl. 22:00
    Maintenance is now in progress
  • Ikke startet ennå
    november 14, 2025 kl. 22:00
    Ikke startet ennå
    november 14, 2025 kl. 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Løst
    Løst

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Identifisert
    Identifisert
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

okt. 2025

Holystore01 is degraded.
  • Løst
    Løst
    This incident has been resolved.
  • Undersøker
    Undersøker

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Løst
    Løst

    The license server is responding normally again.

  • Oppdater
    Oppdater
    We are currently investigating this incident.
  • Undersøker
    Undersøker

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Fullført
    oktober 06, 2025 kl. 17:00
    Fullført
    oktober 06, 2025 kl. 17:00
    Maintenance is now in progress
  • Pågår
    oktober 06, 2025 kl. 13:00
    Pågår
    oktober 06, 2025 kl. 13:00
    Maintenance is now in progress
  • Ikke startet ennå
    oktober 06, 2025 kl. 13:00
    Ikke startet ennå
    oktober 06, 2025 kl. 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Løst
    Løst

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Identifisert
    Identifisert

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

okt. 2025 til des. 2025

Neste

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu