Experiencing partially degraded performance

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE | Academic


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

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FASRC monthly maintenance Monday January 8th, 2024 from 7am-12pm

Completed
Scheduled for January 08, 2024 at 12:00 PM – 5:00 PM

Affects

Cannon Cluster
SLURM Scheduler - Cannon
Cannon Compute Cluster (Holyoke)
Boston Compute Nodes
GPU nodes (Holyoke)
SEAS compute partition
Updates
  • Completed
    January 08, 2024 at 5:00 PM
    Completed
    January 08, 2024 at 5:00 PM

    Maintenance has completed successfully

  • Update
    January 08, 2024 at 3:41 PM
    In progress
    January 08, 2024 at 3:41 PM

    Maintenance is now in progress but progressing more slowly than expected. We are extending by an hour.

    New ETA to end maintenance is noon.

  • In progress
    January 08, 2024 at 12:00 PM
    In progress
    January 08, 2024 at 12:00 PM

    Maintenance is now in progress

  • Planned
    January 08, 2024 at 12:00 PM
    Planned
    January 08, 2024 at 12:00 PM

    FASRC monthly maintenance will take place Monday January 8th, 2024 from 7am-11am

    NOTICES

    • 2024 training sessions will be available soon. Topics will include New User Training, Getting Started on FASRC with CLI, Getting Started on FASRC with OpenOnDemand, Installing and using software, GPU Computing, Advanced cluster usage, Parallel job workflows, and other advanced topics. To see current and future training sessions, view our calendar at: https://www.rc.fas.harvard.edu/upcoming-training/

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: YES
    FASSE cluster will be paused during this maintenance?: YES

    scratch controller replacement
    -- Audience: All cluster users
    -- Impact: Scratch (holyscratch01) will be unavailable in the maintenance window
    -- Jobs will be paused to accommodate this maintenance

    FASSE Open OnDemand (OOD/VDI) upgrade to V3
    -- Audience: All FASSE users of FASRC Open OnDemand/VDI
    -- Impact: FASSE OOD new connections will be unavailable in the maintenance window
    -- FASSE OOD disconnects of existing session could occur within the maintenance window but are not expected

    VPN firmware updates
    -- Audience: All users of FASRC VPN
    -- Impact: No major impact expected, but brief disconnects will occur

    Disable NTLMv1 and LM protocols
    -- Audience: FASRC authentication
    -- Impact: No major impact expected, these protocols should not be in use by any services

    Login node and OOD/VDI reboots
    -- Audience: Anyone logged into a login node or VDI/OOD node
    -- Impact: Login and VDI/OOD nodes will rebooted during this maintenance window

    Scratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )
    -- Audience: Cluster users
    -- Impact: Files older than 90 days will be removed. Please note that retention cleanup can run at any time, not just during the maintenance window.

    Thanks,
    FAS Research Computing
    Department and Service Catalog: https://www.rc.fas.harvard.edu/
    Documentation: https://docs.rc.fas.harvard.edu/
    Status Page: https://status.rc.fas.harvard.edu/

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu