Experiencing partially degraded performance

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE | Academic


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
https://docs.rc.fas.harvard.edu | https://portal.rc.fas.harvard.edu | Email: rchelp@rc.fas.harvard.edu

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FASRC monthly maintenance Monday December 4, 2023 7am-11am

Completed
Scheduled for December 04, 2023 at 12:00 PM – 4:00 PM

Affects

Cannon Cluster
SLURM Scheduler - Cannon
Cannon Compute Cluster (Holyoke)
Boston Compute Nodes
GPU nodes (Holyoke)
SEAS compute partition
Updates
  • Completed
    December 04, 2023 at 4:00 PM
    Completed
    December 04, 2023 at 4:00 PM

    Maintenance has completed successfully

  • In progress
    December 04, 2023 at 12:00 PM
    In progress
    December 04, 2023 at 12:00 PM

    Maintenance is now in progress

  • Update
    December 04, 2023 at 12:00 PM
    Planned
    December 04, 2023 at 12:00 PM

    FASRC monthly maintenance will take place Monday December 4th, 2023 from 7am-11am

    NOTICES

    • FASRC staff will be unavailable Tuesday Dec. 5, 2023 in order to attend an all-hands meeting. We will monitor for emergencies. Ticket response will be delayed.

    • New training sessions are available. Topics include New User Training, Getting Started on FASRC with CLI, Getting Started on FASRC with OpenOnDemand, GPU Computing, Parallel Job Workflows, and Singularity. To see current and future training sessions, see our calendar at: https://www.rc.fas.harvard.edu/upcoming-training/

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: YES
    FASSE cluster will be paused during this maintenance?: YES

    holylabs Lustre updates
    -- Audience: All cluster labs
    -- Impact: Holylabs will be unavailable in the maintenance window
    -- Jobs will be paused to accommodate this maintenance

    scratch controller replacement
    -- Audience: All cluster users
    -- Impact: Scratch will be unavailable in the maintenance window
    -- Jobs will be paused to accommodate this maintenance

    Globus holyoke, boston, lichtman endpoints - final migration to v5
    -- Audience: All Globus users
    -- Impact: Globus will be unavailable in the maintenance window
    -- Globus will be updated from version 4 to version 5
    -- If you have previously used Globus, when logging in you will need to follow the prompts regarding Authentication/Consent and Identity provider.

    Open OnDemand (OOD/VDI) upgrade
    -- Deferred to January maintenance

    VPN firmware updates
    -- Audience: All users of FASRC VPN
    -- Impact: No major impact expected, but brief disconnects are probable

    Disable NTLMv1 and LM protocols
    -- Audience: FASRC authentication
    -- Impact: No major impact expected, these protocols shoudl not be in use by any services

    Login node and OOD/VDI reboots
    -- Audience: Anyone logged into a login node or VDI/OOD node
    -- Impact: Login and VDI/OOD nodes will rebooted during this maintenance window

    Scratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )
    -- Audience: Cluster users
    -- Impact: Files older than 90 days will be removed. Please note that retention cleanup can run at any time, not just during the maintenance window.

    Thanks,
    FAS Research Computing
    Department and Service Catalog: https://www.rc.fas.harvard.edu/
    Documentation: https://docs.rc.fas.harvard.edu/
    Status Page: https://status.rc.fas.harvard.edu/

  • Planned
    November 17, 2023 at 8:53 PM
    Planned
    November 17, 2023 at 8:53 PM

    Correction: Maintenance will take place Monday December 4th 7am-11am.

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu