FAS Research Computing - 알림 내역

모든 시스템이 정상입니다

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
정상

SLURM Scheduler - Cannon - 정상

Cannon Compute Cluster (Holyoke) - 정상

Boston Compute Nodes - 정상

GPU nodes (Holyoke) - 정상

seas_compute - 정상

정상

SLURM Scheduler - FASSE - 정상

FASSE Compute Cluster (Holyoke) - 정상

정상

Kempner Cluster CPU - 정상

Kempner Cluster GPU - 정상

정상

FASSE login nodes - 정상

정상

Cannon Open OnDemand - 정상

FASSE Open OnDemand - 정상

정상

Netscratch (Global Scratch) - 정상

Home Directory Storage - Boston - 정상

Tape - (Tier 3) - 정상

Holylabs - 정상

Isilon Storage Holyoke (Tier 1) - 정상

Holystore01 (Tier 0) - 정상

HolyLFS04 (Tier 0) - 정상

HolyLFS05 (Tier 0) - 정상

HolyLFS06 (Tier 0) - 정상

Holyoke Tier 2 NFS (new) - 정상

Holyoke Specialty Storage - 정상

holECS - 정상

Isilon Storage Boston (Tier 1) - 정상

BosLFS02 (Tier 0) - 정상

Boston Tier 2 NFS (new) - 정상

CEPH Storage Boston (Tier 2) - 정상

Boston Specialty Storage - 정상

bosECS - 정상

Samba Cluster - 정상

Globus Data Transfer - 정상

알림 내역

11월 2024

holyscratch01 degraded
  • 해결됨
    UTC
    해결됨
    holyscratch01 is operational. These failing object stores will continue to cause issues. Please move your scratch data to /n/netscratch if you have not already. Holyscratch01 will be set READ-ONLY on Dec. 2nd. https://www.rc.fas.harvard.edu/blog/announcing-netscratch/
  • 조사 중
    UTC
    조사 중

    OST2b has wedged again. We are in the process of troubleshooting this incident.

holylfs06 stability issues
  • 해결됨
    UTC
    해결됨
    holylfs06 issues resolved.
  • 확인됨
    UTC
    확인됨
    We are working on an issue with holylfs06 Expect some instability or slowness.
Citrix (TMS/RCapps) down
  • 해결됨
    UTC
    해결됨
    Citrix/RCapps is up and working again.
  • 확인됨
    UTC
    확인됨
    rcapps.rc.fas.harvard.edu Citrix is down. We are investigating.
Globus - Boston collection unavailable
  • 해결됨
    UTC
    해결됨

    The transfer nodes for Boston globus are working again. We will follow up with the vendor for any additional information on root cause.

    Thanks you for your patience.

  • 확인됨
    UTC
    확인됨
    This issue has not yet been resolved. We have a ticket in with Globus and will update once we know more.
  • 조사 중
    UTC
    조사 중
    The Boston collection appears unavailable in Globus. We are investigating.
Netscratch - some directories stalled/unavailable
  • 해결됨
    UTC
    해결됨
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • 확인됨
    UTC
    확인됨

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • 해결됨
    UTC
    해결됨
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • 조사 중
    UTC
    조사 중
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.

10월 2024

holyscratch01 OST2b issues
  • 해결됨
    UTC
    해결됨
    This incident has been resolved.
  • 조사 중
    UTC
    조사 중

    OST2b (one of the bricks that make up holyscratch01) has wedged again. We are in the process of troubleshooting.

holyscratch01 OST2b issues
  • 해결됨
    UTC
    해결됨
    This incident has been resolved.
  • 조사 중
    UTC
    조사 중

    OST2b on holyscratch01 (one of the bricks that makes up holyscratch01) is hung up. We are failing it over the rectify scratch performance issues.

holyscratch01 Instability
  • 해결됨
    UTC
    해결됨
    The instability has been resolved.
  • 확인됨
    UTC
    확인됨
    We are continuing to work on a fix for this incident.
  • 해결됨
    UTC
    해결됨
    This incident has been resolved.
  • 조사 중
    UTC
    조사 중
    We are currently investigating this incident.
holyscratch01 reboot
  • 해결됨
    UTC
    해결됨
    This incident has been resolved.
  • 조사 중
    UTC
    조사 중

    We are rebooting holyscratch01 to clear a stuck state.

holyscratch01 degraded
  • 해결됨
    UTC
    해결됨
    OST2b failed over
  • 모니터링 중
    UTC
    모니터링 중
    holyscratch01 - OST2b failing over

9월 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • 해결됨
    UTC
    해결됨
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • 업데이트
    UTC
    업데이트

    FASSE Open OnDemand and FASSE login services should be operational now.

  • 모니터링 중
    UTC
    모니터링 중

    FASSE OOD is back up

    FASSE login nodes are still down

  • 확인됨
    UTC
    확인됨

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • 해결됨
    UTC
    해결됨
    The failover is complete.
  • 확인됨
    UTC
    확인됨
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • 해결됨
    UTC
    해결됨
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • 해결됨
    UTC
    해결됨
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • 업데이트
    UTC
    업데이트
    This incident has been resolved.
  • 해결됨
    UTC
    해결됨
    holyscratch01 and affected nodes are reopened
  • 확인됨
    UTC
    확인됨
    holyscratch01 is seeing degraded performance and many nodes are closed off.

9월 2024 ~ 11월 2024

다음

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu