FAS Research Computing - 알림 내역

일부 시스템에서 성능 저하가 발생했습니다

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
성능 저하

SLURM Scheduler - Cannon - 성능 저하

Cannon Compute Cluster (Holyoke) - 성능 저하

Boston Compute Nodes - 성능 저하

GPU nodes (Holyoke) - 성능 저하

seas_compute - 성능 저하

정상

SLURM Scheduler - FASSE - 정상

FASSE Compute Cluster (Holyoke) - 정상

정상

Kempner Cluster CPU - 정상

Kempner Cluster GPU - 정상

정상

FASSE login nodes - 정상

정상

Cannon Open OnDemand - 정상

FASSE Open OnDemand - 정상

정상

Netscratch (Global Scratch) - 정상

Home Directory Storage - Boston - 정상

Tape - (Tier 3) - 정상

Holylabs - 정상

Isilon Storage Holyoke (Tier 1) - 정상

Holystore01 (Tier 0) - 정상

HolyLFS04 (Tier 0) - 정상

HolyLFS05 (Tier 0) - 정상

HolyLFS06 (Tier 0) - 정상

Holyoke Tier 2 NFS (new) - 정상

Holyoke Specialty Storage - 정상

holECS - 정상

Isilon Storage Boston (Tier 1) - 정상

BosLFS02 (Tier 0) - 정상

Boston Tier 2 NFS (new) - 정상

CEPH Storage Boston (Tier 2) - 정상

Boston Specialty Storage - 정상

bosECS - 정상

Samba Cluster - 정상

Globus Data Transfer - 정상

알림 내역

12월 2025

Scheduling down on Cannon
  • 해결됨
    해결됨

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • 업데이트
    업데이트

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • 조사 중
    조사 중

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • 해결됨
    해결됨
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • 조사 중
    조사 중
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • 해결됨
    해결됨

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • 조사 중
    조사 중

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • 해결됨
    해결됨

    This incident has been resolved. All Tier 1 shares are accessible.

  • 조사 중
    조사 중

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • 해결됨
    해결됨

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • 조사 중
    조사 중

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

11월 2025

Coldfront outage
  • 해결됨
    해결됨

    This alert was a false alarm. Coldfront is operating normally.

  • 조사 중
    조사 중
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • 해결됨
    해결됨

    This test incident has been resolved.

  • 조사 중
    조사 중

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • 해결됨
    해결됨
    The Slurm scheduler is back online.
  • 확인됨
    확인됨
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • 완료됨
    11월 14, 2025 ~에서 23:00
    완료됨
    11월 14, 2025 ~에서 23:00
    Maintenance has completed successfully
  • 진행 중
    11월 14, 2025 ~에서 22:00
    진행 중
    11월 14, 2025 ~에서 22:00
    Maintenance is now in progress
  • 예정됨
    11월 14, 2025 ~에서 22:00
    예정됨
    11월 14, 2025 ~에서 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • 해결됨
    해결됨

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • 확인됨
    확인됨
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

10월 2025

Holystore01 is degraded.
  • 해결됨
    해결됨
    This incident has been resolved.
  • 조사 중
    조사 중

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • 해결됨
    해결됨

    The license server is responding normally again.

  • 업데이트
    업데이트
    We are currently investigating this incident.
  • 조사 중
    조사 중

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • 완료됨
    10월 06, 2025 ~에서 17:00
    완료됨
    10월 06, 2025 ~에서 17:00
    Maintenance is now in progress
  • 진행 중
    10월 06, 2025 ~에서 13:00
    진행 중
    10월 06, 2025 ~에서 13:00
    Maintenance is now in progress
  • 예정됨
    10월 06, 2025 ~에서 13:00
    예정됨
    10월 06, 2025 ~에서 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • 해결됨
    해결됨

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • 확인됨
    확인됨

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

10월 2025 ~ 12월 2025

다음

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu