FAS Research Computing - Cronologia degli avvisi

Sperimentazione di prestazioni parzialmente degradate

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Performance ridotte

SLURM Scheduler - Cannon - Performance ridotte

Cannon Compute Cluster (Holyoke) - Performance ridotte

Boston Compute Nodes - Performance ridotte

GPU nodes (Holyoke) - Performance ridotte

seas_compute - Performance ridotte

Operativo

SLURM Scheduler - FASSE - Operativo

FASSE Compute Cluster (Holyoke) - Operativo

Operativo

Kempner Cluster CPU - Operativo

Kempner Cluster GPU - Operativo

Operativo

FASSE login nodes - Operativo

Operativo

Cannon Open OnDemand/VDI - Operativo

FASSE Open OnDemand/VDI - Operativo

Operativo

Netscratch (Global Scratch) - Operativo

Home Directory Storage - Boston - Operativo

Tape - (Tier 3) - Operativo

Holylabs - Operativo

Isilon Storage Holyoke (Tier 1) - Operativo

Holystore01 (Tier 0) - Operativo

HolyLFS04 (Tier 0) - Operativo

HolyLFS05 (Tier 0) - Operativo

HolyLFS06 (Tier 0) - Operativo

Holyoke Tier 2 NFS (new) - Operativo

Holyoke Specialty Storage - Operativo

holECS - Operativo

Isilon Storage Boston (Tier 1) - Operativo

BosLFS02 (Tier 0) - Operativo

Boston Tier 2 NFS (new) - Operativo

CEPH Storage Boston (Tier 2) - Operativo

Boston Specialty Storage - Operativo

bosECS - Operativo

Samba Cluster - Operativo

Globus Data Transfer - Operativo

Cronologia degli avvisi

dic 2025

Scheduling down on Cannon
  • Risolto
    Risolto

    We have found the malformed job which caused the scheduler to wedge and have cancelled it. We will continue to work with SchedMD to prevent future stalls. The scheduler is back in operation. Happy Holidays!

  • Aggiornare
    Aggiornare

    We have filed a ticket with SchedMD to diagnose the issue (https://support.schedmd.com/show_bug.cgi?id=24376). All partitions are set to DOWN as we assess the situation

  • Verifiche
    Verifiche

    The slurm scheduler ground to halt at 3pm EST. We are investigating the cause.

Bauer MiniLIMS is down
  • Risolto
    Risolto
    Bauer MiniLIMS is back up. This incident was automatically resolved.
  • Verifiche
    Verifiche
    Bauer MiniLIMS is down at the moment. This incident was automatically created.
Login node reboots
  • Risolto
    Risolto

    Login nodes have been rebooted, and tier 1 shares are accessible from there.

    This incident has been resolved.

  • Verifiche
    Verifiche

    Due to Tier 1 Isilon shares not mounting properly, login nodes will need to be rebooted.

    We are currently investigating this incident.

Isilon shares not accessible
  • Risolto
    Risolto

    This incident has been resolved. All Tier 1 shares are accessible.

  • Verifiche
    Verifiche

    Storage shares on Tier 1 Isilon may not be accessible at this time. We are currently investigating this incident.

Authentication outage
  • Risolto
    Risolto

    Openauth/radius is now operational. This update was created by an automated monitoring service.

  • Verifiche
    Verifiche

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

nov 2025

Coldfront outage
  • Risolto
    Risolto

    This alert was a false alarm. Coldfront is operating normally.

  • Verifiche
    Verifiche
    Coldfront cannot be accessed at the moment. This incident was created by an automated monitoring service.
Authentication outage
  • Risolto
    Risolto

    This test incident has been resolved.

  • Verifiche
    Verifiche

    Authentication issues with openauth/radius. This incident was created by an automated monitoring service.

Slurm scheduler unplanned maintenance
  • Risolto
    Risolto
    The Slurm scheduler is back online.
  • Individuato
    Individuato
    The Slurm scheduler is experiencing a problem and we need to take it down briefly to clear this up. Should be short duration, but no ETA yet. This will not affect running jobs but will mean you cannot talk to the scheduler or submit new jobs.
Starfish dashboard maintenance Nov. 14th 5-6PM
  • Completato
    novembre 14, 2025 at 23:00
    Completato
    novembre 14, 2025 at 23:00
    Maintenance has completed successfully
  • In corso
    novembre 14, 2025 at 22:00
    In corso
    novembre 14, 2025 at 22:00
    Maintenance is now in progress
  • Pianificato
    novembre 14, 2025 at 22:00
    Pianificato
    novembre 14, 2025 at 22:00

    There is a planned upgrade of the Starfish dashboard scheduled for Friday November 14th starting at 5PM.
    The dashboard will be down for an hour while the upgrade is performed.

Slurm scheduler issues - WIP
  • Risolto
    Risolto

    The Slurm scheduler is back up and new jobs can be scheduled at this time.

    This incident has been resolved.

  • Individuato
    Individuato
    The Slurm job scheduler will be offline temporarily while we resolve some minor issues. Jobs will continue to run but you will be unable to access the scheduler or submit new jobs until we return it to service.

ott 2025

Holystore01 is degraded.
  • Risolto
    Risolto
    This incident has been resolved.
  • Verifiche
    Verifiche

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • Risolto
    Risolto

    The license server is responding normally again.

  • Aggiornare
    Aggiornare
    We are currently investigating this incident.
  • Verifiche
    Verifiche

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • Completato
    ottobre 06, 2025 at 17:00
    Completato
    ottobre 06, 2025 at 17:00
    Maintenance is now in progress
  • In corso
    ottobre 06, 2025 at 13:00
    In corso
    ottobre 06, 2025 at 13:00
    Maintenance is now in progress
  • Pianificato
    ottobre 06, 2025 at 13:00
    Pianificato
    ottobre 06, 2025 at 13:00

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • Risolto
    Risolto

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • Individuato
    Individuato

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

ott 2025 to dic 2025

Prossimo

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu