FAS Research Computing - नोटिस इतिहास

सभी सिस्टम सुचारू रूप से चालू हैं

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
चालू

SLURM Scheduler - Cannon - चालू

Cannon Compute Cluster (Holyoke) - चालू

Boston Compute Nodes - चालू

GPU nodes (Holyoke) - चालू

seas_compute - चालू

चालू

SLURM Scheduler - FASSE - चालू

FASSE Compute Cluster (Holyoke) - चालू

चालू

Kempner Cluster CPU - चालू

Kempner Cluster GPU - चालू

चालू

FASSE login nodes - चालू

चालू

Cannon Open OnDemand - चालू

FASSE Open OnDemand - चालू

चालू

Netscratch (Global Scratch) - चालू

Home Directory Storage - Boston - चालू

Tape - (Tier 3) - चालू

Holylabs - चालू

Isilon Storage Holyoke (Tier 1) - चालू

Holystore01 (Tier 0) - चालू

HolyLFS04 (Tier 0) - चालू

HolyLFS05 (Tier 0) - चालू

HolyLFS06 (Tier 0) - चालू

Holyoke Tier 2 NFS (new) - चालू

Holyoke Specialty Storage - चालू

holECS - चालू

Isilon Storage Boston (Tier 1) - चालू

BosLFS02 (Tier 0) - चालू

Boston Tier 2 NFS (new) - चालू

CEPH Storage Boston (Tier 2) - चालू

Boston Specialty Storage - चालू

bosECS - चालू

Samba Cluster - चालू

Globus Data Transfer - चालू

नोटिस इतिहास

अक्टू 2025

Holystore01 is degraded.
  • हल हुआ
    UTC
    हल हुआ
    This incident has been resolved.
  • जांच जारी है
    UTC
    जांच जारी है

    We are currently investigating an issue with holystore01. Service may be degraded. Updates will be posted here as we identify the root cause.

License servers down
  • हल हुआ
    UTC
    हल हुआ

    The license server is responding normally again.

  • अपडेट
    UTC
    अपडेट
    We are currently investigating this incident.
  • जांच जारी है
    UTC
    जांच जारी है

    rclic is currently down. Software licenses may not be accessible, particularly for the following:

    • Matlab

    • Gurobi

    • Mathematica

    We are currently investigating this incident.

FASRC monthly maintenance Monday October 6th, 2025 9am-1pm
  • पूर्ण
    अक्टूबर 06, 2025 पर 5:00 अपराह्नUTC
    पूर्ण
    अक्टूबर 06, 2025 पर 5:00 अपराह्नUTC
    Maintenance is now in progress
  • प्रगति पर
    अक्टूबर 06, 2025 पर 1:00 अपराह्नUTC
    प्रगति पर
    अक्टूबर 06, 2025 पर 1:00 अपराह्नUTC
    Maintenance is now in progress
  • नियोजित
    अक्टूबर 06, 2025 पर 1:00 अपराह्नUTC
    नियोजित
    अक्टूबर 06, 2025 पर 1:00 अपराह्नUTC

    FASRC monthly maintenance will take place Monday October 6th, 2025 from 9am-1pm

    NOTICES

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: NO
    FASSE cluster will be paused during this maintenance?: NO

    • DNS server reboots

      • Audience: All FASRC services

      • Impact: Rolling reboot should have no impact

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: All login nodes will rebooted during this maintenance window

    • Netscratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://docs.rc.fas.harvard.edu/
    https://www.rc.fas.harvard.edu/

OOD, FASRC authentication down
  • हल हुआ
    UTC
    हल हुआ

    This incident has been resolved and login to FASRC sites and services, including OOD and Spinal, is restored.

  • पहचाना गया
    UTC
    पहचाना गया

    Some FASRC webpages and services (such as OOD) that require authentication may not load.

    We have identified the cause and are working on a solution

सित 2025

holylfs05 changelog errors
  • हल हुआ
    UTC
    हल हुआ

    The root cause was found and a fix has been implemented.

  • जांच जारी है
    UTC
    जांच जारी है

    The changelog (which tracks changes on the filesystem) on holylfs05 is throwing errors creating instability on the filesystem. We are investigating.

gpu_test partition down
  • हल हुआ
    UTC
    हल हुआ

    The gpu_test partition is back to normal service.

    This incident has been resolved.

  • जांच जारी है
    UTC
    जांच जारी है

    The gpu_test partition is currently down. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident. incident.

gpu_test down
  • हल हुआ
    UTC
    हल हुआ

    The gpu_test partition is back in normal service.

  • जांच जारी है
    UTC
    जांच जारी है

    The gpu_test partition is currently down due to a networking issue in that row. Please use our other public gpu partitions in the meanwhile.

    We are currently investigating this incident.

holylfs05 issues
  • हल हुआ
    UTC
    हल हुआ

    holylfs05 is back online. Thank you for your patience.

  • अपडेट
    UTC
    अपडेट

    holylfs05 is undergoing filesystem checks. Due to the size of the system, this process will take the rest of the weekend at a minimum.

    No ETA at this time.

    We are continuing to work on a fix for this incident. Our sincere apologies for the unexpected disruption.

  • पहचाना गया
    UTC
    पहचाना गया

    holylfs05 will be inaccessible for an extended period of time while our staff continues to troubleshoot the underlying cause.

    We are continuing to work on a fix for this incident.

  • जांच जारी है
    UTC
    जांच जारी है

    Writing to holylfs05 may result in errors.

    We are currently investigating this incident.

Coldfront down
  • हल हुआ
    UTC
    हल हुआ

    This incident has been resolved. Coldfront is back online.

  • जांच जारी है
    UTC
    जांच जारी है
    Coldfront is not operating normally. We are investigating.

अग 2025

Shutdown nodes in 8A14, 8A16 and 8A18 - Cooling Leak
  • हल हुआ
    UTC
    हल हुआ

    Thanks to staff that made multiple datacenter visits, the leak has been addressed and all systems are back up and running.

    This incident has been resolved.

  • निगरानी
    UTC
    निगरानी

    8a14 and 8a18 are back online, 8a16 is still down

    That includes mweber_gpu and mweber_compute being back up and seas_gpu still partially down

  • अपडेट
    UTC
    अपडेट

    Power and water is shutdown to these racks and the vendor is working to send someone in next working day to investigate. Partition totally down are mweber_compute, mweber_gpu, seas_gpu and seas_compute.

  • पहचाना गया
    UTC
    पहचाना गया

    Row 8A18 (row 8A rack18) will also be shut down.

  • जांच जारी है
    UTC
    जांच जारी है

    MGHPCC found a leak in 8A14 or 8A16 racks and asked us to shutdown those nodes. We are working with the vendor to fix the issue ASAP.

SMB access to shares on the FASRC samba cluster)
  • हल हुआ
    UTC
    हल हुआ

    SMB access has been restored. Please disconnect and retry if you have a failed mapped drive. If you still cannot connect to a share, please contact rchelp@rc.fas.harvard.edu and let us know your username and exactly which share you are attempting to map.

  • पहचाना गया
    UTC
    पहचाना गया

    We are continuing to work on a fix for this incident. No ETA.

  • जांच जारी है
    UTC
    जांच जारी है

    Drive mapping to some shares may fail if those shares use the Samba Cluster. This includes but is not limited to share paths that begin with \\smbip.

    Known affected shares:

    anderson_lab

    arlotta_lab

    bellono_lab

    bertoldi_lab c

    apellini_lab

    dasch14

    dasch15

    dasch16

    denic_lab

    dobbie_lab

    engert_lab

    ferreira_lab

    fortune_lab

    friedman_lab

    girguis_lab

    grad_lab

    hausmann_lab

    hays_lab

    hbs_liran

    hbs_rcs huh

    illumina

    jessicacohen_lab

    lichtman_boslfs02

    mallet_lab

    mason_lab

    mckinley_lab

    mcz

    mitrano_lab

    moorcroftfs5

    murraylab

    nmr_large

    nmr_small

    novitsky_lab

    pooling

    qbrc_center

    ramachandran_lab

    schnapp_lab

    schrag_lab

    srivastava_lab

    whited_lab

    yau2_lab

The 'Harvard FAS RC Holyoke' Globus endpoint is timing out.
  • हल हुआ
    UTC
    हल हुआ

    The endpoints are working properly again. This incident has been resolved.

  • पहचाना गया
    UTC
    पहचाना गया
    We are continuing to work on a fix for this incident.
Starfish upgrade Wednesday, August 20th 5PM-7PM
  • पूर्ण
    अगस्त 20, 2025 पर 11:00 अपराह्नUTC
    पूर्ण
    अगस्त 20, 2025 पर 11:00 अपराह्नUTC
    Maintenance has completed successfully
  • प्रगति पर
    अगस्त 20, 2025 पर 9:00 अपराह्नUTC
    प्रगति पर
    अगस्त 20, 2025 पर 9:00 अपराह्नUTC
    Maintenance is now in progress
  • नियोजित
    अगस्त 20, 2025 पर 9:00 अपराह्नUTC
    नियोजित
    अगस्त 20, 2025 पर 9:00 अपराह्नUTC

    Starfish will be performing an upgrade on Wednesday, August 20th from 5PM-7PM. The web interface will be unavailable during that timeframe.

The 'Harvard FAS RC Boston' Globus endpoint is not working. The Holyoke endpoint is working.
  • हल हुआ
    UTC
    हल हुआ
    This incident has been resolved.
  • पहचाना गया
    UTC
    पहचाना गया
    We are continuing to work on a fix for this incident.

अग 2025 तक अक्टू 2025

अगला

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu