FAS Research Computing - Ilmoitushistoria

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Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Toiminnassa

SLURM Scheduler - Cannon - Toiminnassa

Cannon Compute Cluster (Holyoke) - Toiminnassa

Boston Compute Nodes - Toiminnassa

GPU nodes (Holyoke) - Toiminnassa

seas_compute - Toiminnassa

Toiminnassa

SLURM Scheduler - FASSE - Toiminnassa

FASSE Compute Cluster (Holyoke) - Toiminnassa

Toiminnassa

Kempner Cluster CPU - Toiminnassa

Kempner Cluster GPU - Toiminnassa

Toiminnassa

FASSE login nodes - Toiminnassa

Toiminnassa

Cannon Open OnDemand - Toiminnassa

FASSE Open OnDemand - Toiminnassa

Toiminnassa

Netscratch (Global Scratch) - Toiminnassa

Home Directory Storage - Boston - Toiminnassa

Tape - (Tier 3) - Toiminnassa

Holylabs - Toiminnassa

Isilon Storage Holyoke (Tier 1) - Toiminnassa

Holystore01 (Tier 0) - Toiminnassa

HolyLFS04 (Tier 0) - Toiminnassa

HolyLFS05 (Tier 0) - Toiminnassa

HolyLFS06 (Tier 0) - Toiminnassa

Holyoke Tier 2 NFS (new) - Toiminnassa

Holyoke Specialty Storage - Toiminnassa

holECS - Toiminnassa

Isilon Storage Boston (Tier 1) - Toiminnassa

BosLFS02 (Tier 0) - Toiminnassa

Boston Tier 2 NFS (new) - Toiminnassa

CEPH Storage Boston (Tier 2) - Toiminnassa

Boston Specialty Storage - Toiminnassa

bosECS - Toiminnassa

Samba Cluster - Toiminnassa

Globus Data Transfer - Toiminnassa

Ilmoitushistoria

marras 2024

holyscratch01 degraded
  • Ratkaistu
    UTC
    Ratkaistu
    holyscratch01 is operational. These failing object stores will continue to cause issues. Please move your scratch data to /n/netscratch if you have not already. Holyscratch01 will be set READ-ONLY on Dec. 2nd. https://www.rc.fas.harvard.edu/blog/announcing-netscratch/
  • Tutkitaan
    UTC
    Tutkitaan

    OST2b has wedged again. We are in the process of troubleshooting this incident.

holylfs06 stability issues
  • Ratkaistu
    UTC
    Ratkaistu
    holylfs06 issues resolved.
  • Tunnistettu
    UTC
    Tunnistettu
    We are working on an issue with holylfs06 Expect some instability or slowness.
Citrix (TMS/RCapps) down
  • Ratkaistu
    UTC
    Ratkaistu
    Citrix/RCapps is up and working again.
  • Tunnistettu
    UTC
    Tunnistettu
    rcapps.rc.fas.harvard.edu Citrix is down. We are investigating.
Globus - Boston collection unavailable
  • Ratkaistu
    UTC
    Ratkaistu

    The transfer nodes for Boston globus are working again. We will follow up with the vendor for any additional information on root cause.

    Thanks you for your patience.

  • Tunnistettu
    UTC
    Tunnistettu
    This issue has not yet been resolved. We have a ticket in with Globus and will update once we know more.
  • Tutkitaan
    UTC
    Tutkitaan
    The Boston collection appears unavailable in Globus. We are investigating.
Netscratch - some directories stalled/unavailable
  • Ratkaistu
    UTC
    Ratkaistu
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Tunnistettu
    UTC
    Tunnistettu

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Ratkaistu
    UTC
    Ratkaistu
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Tutkitaan
    UTC
    Tutkitaan
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.

loka 2024

holyscratch01 OST2b issues
  • Ratkaistu
    UTC
    Ratkaistu
    This incident has been resolved.
  • Tutkitaan
    UTC
    Tutkitaan

    OST2b (one of the bricks that make up holyscratch01) has wedged again. We are in the process of troubleshooting.

holyscratch01 OST2b issues
  • Ratkaistu
    UTC
    Ratkaistu
    This incident has been resolved.
  • Tutkitaan
    UTC
    Tutkitaan

    OST2b on holyscratch01 (one of the bricks that makes up holyscratch01) is hung up. We are failing it over the rectify scratch performance issues.

holyscratch01 Instability
  • Ratkaistu
    UTC
    Ratkaistu
    The instability has been resolved.
  • Tunnistettu
    UTC
    Tunnistettu
    We are continuing to work on a fix for this incident.
  • Ratkaistu
    UTC
    Ratkaistu
    This incident has been resolved.
  • Tutkitaan
    UTC
    Tutkitaan
    We are currently investigating this incident.
holyscratch01 reboot
  • Ratkaistu
    UTC
    Ratkaistu
    This incident has been resolved.
  • Tutkitaan
    UTC
    Tutkitaan

    We are rebooting holyscratch01 to clear a stuck state.

holyscratch01 degraded
  • Ratkaistu
    UTC
    Ratkaistu
    OST2b failed over
  • Seurataan
    UTC
    Seurataan
    holyscratch01 - OST2b failing over

syys 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • Ratkaistu
    UTC
    Ratkaistu
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • Päivitys
    UTC
    Päivitys

    FASSE Open OnDemand and FASSE login services should be operational now.

  • Seurataan
    UTC
    Seurataan

    FASSE OOD is back up

    FASSE login nodes are still down

  • Tunnistettu
    UTC
    Tunnistettu

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • Ratkaistu
    UTC
    Ratkaistu
    The failover is complete.
  • Tunnistettu
    UTC
    Tunnistettu
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • Ratkaistu
    UTC
    Ratkaistu
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • Ratkaistu
    UTC
    Ratkaistu
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • Päivitys
    UTC
    Päivitys
    This incident has been resolved.
  • Ratkaistu
    UTC
    Ratkaistu
    holyscratch01 and affected nodes are reopened
  • Tunnistettu
    UTC
    Tunnistettu
    holyscratch01 is seeing degraded performance and many nodes are closed off.

syys 2024 to marras 2024

Seuraava

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu