FAS Research Computing - تاریخچه اطلاعیه‌ها

Holyoke Tier 2 NFS با اختلال جزئی مواجه است

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
عملیاتی

SLURM Scheduler - Cannon - عملیاتی

Cannon Compute Cluster (Holyoke) - عملیاتی

Boston Compute Nodes - عملیاتی

GPU nodes (Holyoke) - عملیاتی

seas_compute - عملیاتی

عملیاتی

SLURM Scheduler - FASSE - عملیاتی

FASSE Compute Cluster (Holyoke) - عملیاتی

عملیاتی

Kempner Cluster CPU - عملیاتی

Kempner Cluster GPU - عملیاتی

عملیاتی

FASSE login nodes - عملیاتی

عملیاتی

Cannon Open OnDemand - عملیاتی

FASSE Open OnDemand - عملیاتی

اختلال جزئی

Netscratch (Global Scratch) - عملیاتی

Home Directory Storage - Boston - عملیاتی

Tape - (Tier 3) - عملیاتی

Holylabs - عملیاتی

Isilon Storage Holyoke (Tier 1) - عملیاتی

Holystore01 (Tier 0) - عملیاتی

HolyLFS04 (Tier 0) - عملیاتی

HolyLFS05 (Tier 0) - عملیاتی

HolyLFS06 (Tier 0) - عملیاتی

Holyoke Tier 2 NFS - اختلال جزئی

Holyoke Specialty Storage - عملیاتی

holECS - عملیاتی

Isilon Storage Boston (Tier 1) - عملیاتی

BosLFS02 (Tier 0) - عملیاتی

Boston Tier 2 NFS - عملیاتی

CEPH Storage Boston (Tier 2) - عملیاتی

Boston Specialty Storage - عملیاتی

bosECS - عملیاتی

Samba Cluster - عملیاتی

Globus Data Transfer - عملیاتی

تاریخچه اطلاعیه‌ها

سپتـ 2023

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • حل شد
    UTC
    حل شد

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • شناسایی شد
    UTC
    شناسایی شد

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • حل شد
    UTC
    حل شد

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • شناسایی شد
    UTC
    شناسایی شد

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • حل شد
    UTC
    حل شد

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • شناسایی شد
    UTC
    شناسایی شد

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • حل شد
    UTC
    حل شد

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • شناسایی شد
    UTC
    شناسایی شد

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • حل شد
    UTC
    حل شد

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • شناسایی شد
    UTC
    شناسایی شد

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

آگو 2023

holylabs inaccessible - cluster paused
  • حل شد
    UTC
    حل شد

    We have reverted the routing systems involved in causing this issue to their previous version/state. We will continue to investigate why this issue occurred and what will allow us to upgrade these systems at a later date.

  • در حال بررسی
    UTC
    در حال بررسی

    The issue with holylabs (and potentially other lustre filesystems) has recurred. This may have effects on jobs and any process using this and potentially other lustre filesystems.

    No ETA at this time.

  • حل شد
    UTC
    حل شد

    We have restored access to holylabs and the cluster/jobs are no longer paused.

    We have identified a root cause which we will be working to remediate to prevent this issue in future.

  • شناسایی شد
    UTC
    شناسایی شد

    The scheduler and all jobs have been paused in order to reduce the load on holylabs.

    We are continuing to work on a fix for this incident.

  • در حال بررسی
    UTC
    در حال بررسی

    The holylabs filesystem is currently down due to high load.

    OOD, software, and modules are all functional but if your workflow uses holylabs for storage, scripts, or jobs it may hang or fail. Our engineers are investigating this issue further.

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • حل شد
    UTC
    حل شد

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • شناسایی شد
    UTC
    شناسایی شد

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

holyscratch01 performance
  • حل شد
    UTC
    حل شد

    This incident has been resolved.

  • در حال بررسی
    UTC
    در حال بررسی

    holyscratch01 is in a degraded state currently. A group of improperly architected jobs are hammering the filesystem which is impeding access for other users. We are in the process of identifying and stopping these jobs.

    Until then, we recommend starting an interactive session and working from there as those will have the lowest impact. However, performance will still be slow until we are able to stop the problematic jobs.

FASRC Monthly maintenance August 7, 2023 7am-1pm *NOTE EXTENDED TIME*
  • تکمیل شد
    آگوست 07, 2023 در 1:42 ب.ظ.UTC
    تکمیل شد
    آگوست 07, 2023 در 1:42 ب.ظ.UTC

    Due to a vendor error we were unable to complete holyscratch01 disk shelf replacement. We will work with the vendor to reschedule.

    All other maintenance tasks have completed.

  • در حال انجام
    آگوست 07, 2023 در 11:00 ق.ظ.UTC
    در حال انجام
    آگوست 07, 2023 در 11:00 ق.ظ.UTC

    Maintenance is now in progress

  • برنامه‌ریزی شده
    آگوست 07, 2023 در 11:00 ق.ظ.UTC
    برنامه‌ریزی شده
    آگوست 07, 2023 در 11:00 ق.ظ.UTC

    August maintenance will run August 7, 2023 from 7am-1pm.

    Please note the extended timeframe.
    See tasks section below for explanation.

    NOTICES

    • CentOS 7 Support EOL: We will be dropping support for CentOS 7 support in September. If your machine or VM is CentOS 7 and connects with Slurm please contact FASRC to discuss options.

    • Test Partition Changes: We are changing test partitions based on changing needs and increasing max time to 12hrs instead of 8 hrs. A reminder that this partition is not for running jobs.

    MAINTENANCE TASKS

    • holyscratch01 Disk Shelf Replacement  All Jobs Will Be Paused
      -- Audience : All cluster and scratch users - Cannon and FASSE
      -- Impact:  Hardware issues with holyscratch01 necessitate the replacement of one of the disk shelves. As a result all jobs and scratch will need to be paused for the duration.
      -- ETA: This swap is expected to take 3-4 hours, but pausing the cluster, vendor interactions, and allowing a margin for over-run requires that we extend maintenance by 2 hours  (7am-1pm)

    • Login node and OOD/VDI reboots
      -- Audience: Anyone logged into a a login node or VDI/OOD node
      -- Impact: Login and VDI/OOD nodes will rebooted during this maintenance window  

    • Scratch cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )
      -- Audience: Cluster users
      -- Impact: Files older than 90 days will be removed.

    Thanks,
    FAS Research Computing
    Department and Service Catalog: https://www.rc.fas.harvard.edu/
    Documentation: https://docs.rc.fas.harvard.edu/
    Status Page: https://status.rc.fas.harvard.edu/

Ceph instability - Affects Boston VMs (Virtual Machines) and Tier2 Ceph shares
  • حل شد
    UTC
    حل شد

    The Ceph instability has been resolved. Caeph Tier2 shares, VDI, and VMs should be back to their normal state.

    If your VM, /net/fs-[labname] share, or VDI session is still impacted, please contact rchelp@rc.fas.harvard.edu

  • شناسایی شد
    UTC
    شناسایی شد

    The infrastructure behind Tier2 Ceph shares and VMs is unstable.
    This also affects VDI/OOD which relies on virtual machines.

    /net/fs-[labname] shares, new OOD/VDI sessions, and VMs are affected and may will be inaccessible until this is resolved.

    Thanks for your patience.

جولـ 2023

Numerous nodes in bad state
  • حل شد
    UTC
    حل شد

    The affected partitions are back up within acceptable operating percentages.

  • شناسایی شد
    UTC
    شناسایی شد

    Numerous nodes are in a bad state (marked 'drng', but not those marked 'drain'). We are aware and are working to re-open these nodes as quickly as possible.

    This includes but is not limited to nodes in: argelles-delgado, kozinsky, seas_compute, kempner, and other partitions.

Software modules not available
  • حل شد
    UTC
    حل شد

    Modules should be available again across Cannon and FASSE. If you have an open session, please log out and log in again to use modules.

    This incident has been resolved.

  • در حال بررسی
    UTC
    در حال بررسی

    An unexpected bug has broken software module availability at this time. Module commands such as module load, module spider, etc may not work.

    We are currently investigating this incident.

Access Issues with holylabs storage server
  • حل شد
    UTC
    حل شد

    This incident has been resolved.

  • به‌روزرسانی
    UTC
    به‌روزرسانی

    We have brought the server back online in a "workaround" state and will be continuing to investigate the root cause. Access should be normal.

  • در حال بررسی
    UTC
    در حال بررسی

    Lab Storage on holylabs file server is currently inaccessible. We are currently investigating this incident.

boslfs02 down
  • حل شد
    UTC
    حل شد

    This incident has been resolved.

  • در حال بررسی
    UTC
    در حال بررسی

    boslfs02 is currently inaccessible. We are investigating this incident.

A100 GPU issue
  • حل شد
    UTC
    حل شد

    Firmware updates have resolved this issue.

  • به‌روزرسانی
    UTC
    به‌روزرسانی

    The proscribed driver update did not fix this issue.

    We are working with Nvidia to find a fix. As a stop-gap nodes which get stuck/flagged will be marked in Slurm for reboot and rebooted once empty of jobs.

    If a A100 GPU host your lab owns is stuck in a bad state, please let us know and we will mark and reboot it.

  • شناسایی شد
    UTC
    شناسایی شد

    A100s are open but still experiencing some instability. Infrequently, you may hit the issue we noted earlier.

    We are continuing to work on a solution.

  • در حال بررسی
    UTC
    در حال بررسی

    An NVIDIA bug may be causing failures in A100 GPUs. nvidia-smi command is slow, or outputs "ERR!" or "No GPUs are found".

    Jobs on affected nodes may fail.

    We are investigating this issue.

جولـ 2023 تا سپتـ 2023

بعدی

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu