FAS Research Computing - Historial de avisos

Sistema en Mantenimiento

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

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Mantenimiento

SLURM Scheduler - Cannon - Mantenimiento

Cannon Compute Cluster (Holyoke) - Mantenimiento

Boston Compute Nodes - Mantenimiento

GPU nodes (Holyoke) - Mantenimiento

seas_compute - Mantenimiento

Mantenimiento

SLURM Scheduler - FASSE - Mantenimiento

FASSE Compute Cluster (Holyoke) - Mantenimiento

Mantenimiento

Kempner Cluster CPU - Mantenimiento

Kempner Cluster GPU - Mantenimiento

En funcionamiento

FASSE login nodes - En funcionamiento

En funcionamiento

Cannon Open OnDemand - En funcionamiento

FASSE Open OnDemand - En funcionamiento

Rendimiento degradado

Netscratch (Global Scratch) - En funcionamiento

Home Directory Storage - Boston - En funcionamiento

Tape - (Tier 3) - En funcionamiento

Holylabs - En funcionamiento

Isilon Storage Holyoke (Tier 1) - En funcionamiento

Holystore01 (Tier 0) - En funcionamiento

HolyLFS04 (Tier 0) - En funcionamiento

HolyLFS05 (Tier 0) - En funcionamiento

HolyLFS06 (Tier 0) - Rendimiento degradado

Holyoke Tier 2 NFS - En funcionamiento

Holyoke Specialty Storage - En funcionamiento

holECS - En funcionamiento

Isilon Storage Boston (Tier 1) - En funcionamiento

BosLFS02 (Tier 0) - En funcionamiento

Boston Tier 2 NFS - En funcionamiento

CEPH Storage Boston (Tier 2) - En funcionamiento

Boston Specialty Storage - En funcionamiento

bosECS - En funcionamiento

Samba Cluster - En funcionamiento

Globus Data Transfer - En funcionamiento

Historial de avisos

sep 2024

Virtual Machine hypervisor down - Affects FASSE login/OOD
  • Resuelto
    UTC
    Resuelto
    Resolving. The hypervisor and all but one VM, which has separate issue, are operational.
  • Actualizar
    UTC
    Actualizar

    FASSE Open OnDemand and FASSE login services should be operational now.

  • Supervisando
    UTC
    Supervisando

    FASSE OOD is back up

    FASSE login nodes are still down

  • Identificado
    UTC
    Identificado

    One of the hypervisors managing virtual machines is down. We are working to bring it back up. This does affect FASSE login and FASSE OOD nodes as well as may degrade OpenAuth (two-factor).

    Affected hosts are:
    HOST -- STATUS

    dataverse-backup UNKNOWN

    demo2-l3-fs UNKNOWN

    enos-vote-l3-fs UNKNOWN

    fasselogin01 UNKNOWN

    fasselogin02 UNKNOWN

    frontier-squid02 UNKNOWN

    frontier-squid03 UNKNOWN

    frontier-squid04 UNKNOWN

    goel-adm24-l3-fs UNKNOWN

    goel-blind-l3-fs UNKNOWN

    goel-l3-fs UNKNOWN

    h-dev-fasseooda-01 UNKNOWN

    h-dev-fasseooda-lb01 UNKNOWN

    h-dev-fasseoodb-lb11 UNKNOWN

    h-fasseooda-01 UNKNOWN

    h-fasseooda-lb02 UNKNOWN

    h-fasseoodb-lb11 UNKNOWN

    h-fasseoodb-lb12 UNKNOWN

    h-fasseoodc-lb21 UNKNOWN

    h-fasseoodc-lb22 UNKNOWN

    h-qa-fasseooda-01 UNKNOWN

    h-qa-fasseooda-lb02 UNKNOWN

    holy-es-master01 UNKNOWN

    holy-es-master02 UNKNOWN

    holy-es-master03 UNKNOWN

    holynagios UNKNOWN

    kreindlerl3-fs UNKNOWN

    martin-su-l3-fs UNKNOWN

    mcconnell-l3-fs UNKNOWN

    openauth02 jtriley UNKNOWN

    shleifer-dsl3-fs UNKNOWN

    stock-solar-l3-fs UNKNOWN

    stopsack-l3-fs UNKNOWN

    xcat UNKNOWN

holyscratch01
  • Resuelto
    UTC
    Resuelto
    The failover is complete.
  • Identificado
    UTC
    Identificado
    The object storage target OST2b on holyscratch01 is again causing degraded performance. We are failing it over to the backup. We're aware that this issue is a concern, but please know that an entire new scratch filesystem is forthcoming. Thanks for your understanding.
holyscratch01 issues overnight
  • Resuelto
    UTC
    Resuelto
    holyscratch01 was at times degraded over the weekend. The OST causing the issues was restarted and the filesystem should be back to normal.
holyscratch01 degraded performance
  • Resuelto
    UTC
    Resuelto
    holyscratch01 was found to be in a degraded state around 9:15AM and returned to operation at 9:25AM
holyscratch01 - OST2b stuck
  • Actualizar
    UTC
    Actualizar
    This incident has been resolved.
  • Resuelto
    UTC
    Resuelto
    holyscratch01 and affected nodes are reopened
  • Identificado
    UTC
    Identificado
    holyscratch01 is seeing degraded performance and many nodes are closed off.

ago 2024

holylfs04 down
  • Resuelto
    UTC
    Resuelto
    holylfs04 is back up
  • Investigando
    UTC
    Investigando
    Holylfs04 needs to be rebooted to address performance issues.
Cannon cluster degraded
  • Resuelto
    UTC
    Resuelto
    The power issue has been resolved. All nodes that were drained are now being re-opened.
  • Investigando
    UTC
    Investigando

    Due to temporary power availability issues in MGHPCC, half the nodes in 8A have been set to drain. This affects all partitions. Jobs will take longer to schedule but will not be terminated.

    We will reopen these nodes once the power issue has been resolved at the datacenter. No ETA at this time

boslfs02 degraded
  • Resuelto
    UTC
    Resuelto
    boslfs02 is back up
  • Investigando
    UTC
    Investigando
    boslfs02 needs to be rebalanced. Access may be inconsistent
Starfish upgrade
  • Completado
    agosto 27, 2024 a 12:00UTC
    Completado
    agosto 27, 2024 a 12:00UTC

    Starfish is back up

  • Actualizar
    agosto 26, 2024 a 14:35UTC
    Actualizar
    agosto 26, 2024 a 14:35UTC

    Starfish maintenance is still ongoing, no ETA at this time.

  • En progreso
    agosto 24, 2024 a 00:00UTC
    En progreso
    agosto 24, 2024 a 00:00UTC
    Maintenance is now in progress
  • Programado
    agosto 24, 2024 a 00:00UTC
    Programado
    agosto 24, 2024 a 00:00UTC

    The Starfish Zones Dashboard will be undergoing a few upgrades and maintenance this weekend from Friday, August 23rd at 8AM until Monday, August 26th at 8AM. The dashboard will not be accessible during this time. Further details will be provided, if needed. Please email rchelp@rc.fas.harvard.edu if you have any questions or concerns.

Rebalancing boslfs02
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Supervisando
    UTC
    Supervisando

    We are working on rebalancing boslfs02, there may be a short period of degraded performance

jul 2024

Coldfront maintenance 7/30/24 noon-12:30
  • Completado
    julio 30, 2024 a 16:58UTC
    Completado
    julio 30, 2024 a 16:58UTC

    Maintenance completed.

  • Programado
    julio 30, 2024 a 16:00UTC
    Programado
    julio 30, 2024 a 16:00UTC
    Coldfront will be unavailable Tuesday July 30th from 12:00-12:30 for crucial maintenance.
boslfs02 down
  • Resuelto
    UTC
    Resuelto
    boslfs02 is back up
  • Identificado
    UTC
    Identificado
    boslfs02 is currently experiencing degraded performance. We are actively working on this issue.
Authentication issues - Related to global Crowdstrike incident
  • Resuelto
    UTC
    Resuelto

    All Crowdstrike-related resources are back up and operational.

  • Actualizar
    UTC
    Actualizar
    For FASRC resources affected by the Crowdstrike issue, most are back in full services. A few remaining issues involving the following may not be resolved until Monda: - waywiser2 - proteomics2 - tmsdb3 - lic3
  • Actualizar
    UTC
    Actualizar

    Please see HUIT Status (harvard.edu) for additional information on the global issue caused by Crowdstrike security which Harvard relies on. This is an ongoing issue university-wide.

    The systems that continue to be affected at FASRC are minimal, but some Windows-based systems managed by or connected to FASRC may still be affected.

  • Supervisando
    UTC
    Supervisando

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

  • Identificado
    UTC
    Identificado

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

  • Investigando
    UTC
    Investigando

    Authentication is back up and running. Windows machines are still in a bad state and will need remedial work to get them back in service.

boslogin01 rebooting
  • Resuelto
    UTC
    Resuelto
    boslogin01 is rebooted and ready for use.
  • Identificado
    UTC
    Identificado
    boslogin01 will be rebooted at 11:05AM. Due to stuck mounts it is currently not working as expected. Please save any necessary work before the reboot.
Infiniband networking down
  • Actualizar
    UTC
    Actualizar
    This incident has been resolved.
  • Resuelto
    UTC
    Resuelto
    Infiniband has been restored
  • Identificado
    UTC
    Identificado
    The Infiniband fabric in MGHPCC that connects nodes with high-speed fiber is down. We are investigating. This _will_ cause performance issues and jobs may be stalled. Updates as we learn more.

jul 2024 a sep 2024

Siguiente

For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu