FAS Research Computing - Netscratch - some directories stalled/unavailable – Detalles del incidente

Experimentando un rendimiento parcialmente degradado

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Netscratch - some directories stalled/unavailable

Resuelto
Interrupción parcial
Iniciado el hace más de 1 añoDuró 1 día

Afectado

Storage

Interrupción parcial de 3:05 PM a 3:12 PM, En funcionamiento de 3:12 PM a 2:52 PM, Interrupción parcial de 2:52 PM a 4:24 PM

Netscratch (Global Scratch)

Interrupción parcial de 3:05 PM a 3:12 PM, En funcionamiento de 3:12 PM a 2:52 PM, Interrupción parcial de 2:52 PM a 4:24 PM

Actualizaciones
  • Resuelto
    Resuelto
    Netscratch is working normally. The vendor has collected logs and is determining next steps for prevention.
  • Identificado
    Identificado

    We are seeing a recurrence of this issue. We are working to determine the cause and resolution.

  • Resuelto
    Resuelto
    The instability has been identified and resolved. Netscratch has returned to normal, full operaiton.
  • Investigando
    Investigando
    We have reports that some directories in netscratch are unavailable or intermittent. We are working with Vast to determine the cause. This is a new filesystem which is under heavy load for cluster use as well as migration from holyscratch01. We appreciate your understanding of these teething pains and will update you as soon as we have more details or resolution.
For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu