FAS Research Computing - Hinweisverlauf

Bei Globus Data Transfer ist ein schwerer Ausfall aufgetreten

Status page for the Harvard FAS Research Computing cluster and other resources.

Cluster Utilization (VPN and FASRC login required): Cannon | FASSE


Please scroll down to see details on any Incidents or maintenance notices.
Monthly maintenance occurs on the first Monday of the month (except holidays).

GETTING HELP
Documentation: https://docs.rc.fas.harvard.edu | Account Portal https://portal.rc.fas.harvard.edu
Email: rchelp@rc.fas.harvard.edu | Support Hours

The colors shown in the bars below were chosen to increase visibility for color-blind visitors.
For higher contrast, switch to light mode at the bottom of this page if the background is dark and colors are muted.
Betriebsbereit

SLURM Scheduler - Cannon - Betriebsbereit

Cannon Compute Cluster (Holyoke) - Betriebsbereit

Boston Compute Nodes - Betriebsbereit

GPU nodes (Holyoke) - Betriebsbereit

seas_compute - Betriebsbereit

Betriebsbereit

SLURM Scheduler - FASSE - Betriebsbereit

FASSE Compute Cluster (Holyoke) - Betriebsbereit

Betriebsbereit

Kempner Cluster CPU - Betriebsbereit

Kempner Cluster GPU - Betriebsbereit

Betriebsbereit

FASSE login nodes - Betriebsbereit

Betriebsbereit

Cannon Open OnDemand - Betriebsbereit

FASSE Open OnDemand - Betriebsbereit

Schwerer Ausfall

Netscratch (Global Scratch) - Betriebsbereit

Home Directory Storage - Boston - Betriebsbereit

Tape - (Tier 3) - Betriebsbereit

Holylabs - Betriebsbereit

Isilon Storage Holyoke (Tier 1) - Betriebsbereit

Holystore01 (Tier 0) - Betriebsbereit

HolyLFS04 (Tier 0) - Betriebsbereit

HolyLFS05 (Tier 0) - Betriebsbereit

HolyLFS06 (Tier 0) - Betriebsbereit

Holyoke Tier 2 NFS - Betriebsbereit

Holyoke Specialty Storage - Betriebsbereit

holECS - Betriebsbereit

Isilon Storage Boston (Tier 1) - Betriebsbereit

BosLFS02 (Tier 0) - Betriebsbereit

Boston Tier 2 NFS - Betriebsbereit

CEPH Storage Boston (Tier 2) - Betriebsbereit

Boston Specialty Storage - Betriebsbereit

bosECS - Betriebsbereit

Samba Cluster - Betriebsbereit

Globus Data Transfer - Schwerer Ausfall

Hinweisverlauf

Aktuellen Status anzeigen

Mai 2025

Coldfront service disruption
GelöstTeilausfall3 Stunden 26 Minuten
  • GelöstUTC
    This incident has been resolved.
  • AnalyseUTC

    Coldfront is undergoing maintenance and may experience service disruption in the course of this process

    ETA for resolution is end of business on Friday.

MAI29
Starfish upgrade Thursday, May 29th from 5PM-6PM
AbgeschlossenWartung17 Stunden 27 Minuten
  • AbgeschlossenMai 30, 2025 um 14:27UTC
    Maintenance has completed successfully.
  • GeplantMai 29, 2025 um 21:00UTC
    Starfish upgrade Thursday, May 29th from 5PM-6PM. Starfish will be unavailable during that time
MAI28
Websites maintenance www.rc / docs.rc
AbgeschlossenWartung19 Minuten
  • AbgeschlossenMai 28, 2025 um 18:34UTC
    Maintenance has completed successfully.
  • GeplantMai 28, 2025 um 18:15UTC
    In preparation for the upcoming downtime, we will be performing pre-emptive maintenance on the FASRC websites today to ensure they and their backup host are up to date. No interruption is expected, however the sites may be slower during the updates. https://www.rc.fas.harvard.edu https://docs.rc.fas.harvard.edu
Coldfront is undergoing necessary maintenance. WIP
GelöstBeeinträchtigte Leistung5 Stunden 23 Minuten
  • GelöstUTC
    maintenance complete
  • IdentifizierungUTC
    Coldfront is in need of database maintenance. Expect return to service by 5PM.
MAI21
MGHPCC power work 5/21 - 5/23 - Some partitions will be at half capacity
AbgeschlossenWartung56 Stunden
  • AbgeschlossenMai 23, 2025 um 19:00UTC
    Maintenance has completed successfully
  • In BearbeitungMai 21, 2025 um 11:00UTC
    Maintenance is now in progress
  • GeplantMai 21, 2025 um 11:00UTC

    The MGHPCC Holyoke data center will be performing power work on May 21st -23rd. This work will take out one half (or one 'side') of the power capacity for certain rows/racks including our compute rows. Because of our power draw, one side is not enough power to keep each full rack running.

    As such, we will be adding a reservation to idle half the nodes in the partitions listed below. A reservation will cause nodes to drain as jobs complete and stop scheduling new jobs on those nodes if they cannot be completed before the outage. This will allow us to idle and power down those nodes prior to the work and avoid potential blackout/brownout on those racks.

    This will mean that these partitions will be up and available, but that half the nodes from each will be down (assuming an even number of nodes).

    This work is part of an on-going power capacity upgrade at MGHPCC. We expect this will be the last power work needed and the facility will then provide enough additional power for future expansion as well adding overhead for the current load.

    The affected partitions are:

    • arguelles_delgado

    • bigmem_intermediate

    • blackhole_gpu

    • eddy gershman

    • hejazi

    • hernquist

    • hoekstra

    • huce_ice

    • iaifi_gpu

    • iaifi_gpu_requeue

    • iaifi_priority

    • jshapiro

    • jshapiro_priority

    • kempner

    • kempner_requeue

    • kempner_h100

    • kempner_h100_priority

    • kempner_h100_priority2

    • kovac kozinsky

    • kozinsky_gpu

    • kozinsky_requeue

    • ortegahernandez_ice

    • rivas

    • seas_compute

    • seas_gpu

    • siag_combo

    • siag_gpu

    • sur

    • zhuang

Apr. 2025

Starfish login unavailable
GelöstTeilausfall6 Stunden 10 Minuten
  • GelöstUTC
    Starfish is once again accepting logins.
  • AnalyseUTC

    Starfish is not allowing login due to a database issue. We have contacted the vendor and expect to resolve this soon.

Power Loss at MGHPCC
GelöstSchwerer Ausfall1 Stunde 39 Minuten
  • GelöstUTC

    Most nodes have been returned to service, both Cannon and FASSE are operable. Remaining down nodes will be remediated by FASRC staff over the next several days.

  • AnalyseUTC

    At 1:05am EDT MGHPCC lost power to compute due to cooling failure. The chiller has been restored and power is back as of 5:43am. As a result of this all compute is powered off and all running jobs were requeued. FASRC staff is triaging the down hardware and will bring it back online when it is ready. Jobs will start once FASRC staff have confirmed that everything is in good state.

holylabs reboot to resolve instability
GelöstBeeinträchtigte Leistung12 Minuten
  • GelöstUTC

    holylabs is back up

  • IdentifizierungUTC
    holylabs must be rebooted to resolved a stability/funciton issue.
Login nodes temporarily down
GelöstSchwerer Ausfall19 Minuten
  • GelöstUTC

    Cannon boslogin and FASSE login nodes are back up and operational.

    All holylogin nodes are still down for repair, please see our posted incident for more updates: https://status.rc.fas.harvard.edu/cm97gyay90013dturk7fxg5pb

    We apologize for the unexpected disruption.

  • AnalyseUTC

    Due to a configuration error, all cluster login nodes are rebooting and are temporarily unavailable. Please save any work immediately.

holylogin[05-08] down
Gelöst167 Stunden 15 Minuten
  • GelöstUTC
    Hardware has been repaired and holyoke login nodes are back online. Thanks for your patience.
  • ÜberwachungUTC

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    • holyoke login nodes (holylogin05-08) are down for hardware repair

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    If you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or (once they are back in service) holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • GelöstUTC

    This incident was posted by mistake.

    holylogin01-04 were replaced by holylogin05-08 some time back.

    As always, the best method for obtaining a login node is usinglogin.rc.fas.harvard.edu which will pick a node for you.

    Or if you require a login node in a specific data center, use boslogin.rc.fas.harvard.edu (Boston) or holylogin.rc.fas.harvard.edu (Holyoke).

    See also: Command line access with Terminal (login nodes) – FASRC DOCS

  • AnalyseUTC

    Holylogin chassis repair during maintenance was unsuccessful and replacement parts have been ordered.

    Audience:

    • All cluster users

    Impact:

    • All holylogin** servers will be down till further notice

    • Only Boston login nodes available (ie, boslogin[05-08])

    If you have holylogin hard-coded in your scripts, please update to login.rc.fas.harvard.edu or boslogin.rc.fas.harvard.edu for the time being, which will redirect you to an available login node.

    Updates to follow as we have them.

März 2025

seas_gpu partition occasional pre-emption issue
Gelöst1224 Stunden 12 Minuten
  • GelöstUTC

    This issue has not reoccurred and appears to be due to unique cluster state. We are resolving this but will continue to monitor for recurrence.

  • IdentifizierungUTC
    We are investigating an issue with the seas_gpu queue where backfill jobs sometimes are not pre-empted. We have filed a bug with SchedMD and are monitoring.
MÄR21
Starfish maintenance - Friday March 21, 2025 5pm-7pm
AbgeschlossenWartung2 Stunden
  • AbgeschlossenMärz 21, 2025 um 23:00UTC
    Maintenance has completed successfully
  • In BearbeitungMärz 21, 2025 um 21:00UTC
    Maintenance is now in progress
  • GeplantMärz 21, 2025 um 21:00UTC

    Starfish will be under maintenance Friday March 21, 2025 5pm-7pm

    Starfish will be inaccessible during this period.

boslfs02 hanging issues - rebooting
GelöstBeeinträchtigte Leistung18 Minuten
  • GelöstUTC
    boslfs02 has been restarted
  • IdentifizierungUTC
    boslfs02 is experiencing issues. We are restarting the filesystem.
MÄR13
Open OnDemand update March 12th 2025, 8:30AM-11:30AM
AbgeschlossenWartung3 Stunden
  • AbgeschlossenMärz 13, 2025 um 03:30UTC
    Maintenance has completed successfully
  • In BearbeitungMärz 13, 2025 um 00:30UTC
    Maintenance is now in progress
  • GeplantMärz 13, 2025 um 00:30UTC

    OOD will be updated to include a Metrics page, reachable from the Help menu

    • Audience: Affects all production Open OnDemand nodes on FASSE and Cannon

    • Impact: There will be minimal impact to users. Some users may encounter an error on the dashboard. Simply refresh the page a few times and the error should go away.

    Logins and jobs on OOD should not be affected during this maintenance.

MÄR3
FASRC monthly maintenance - Monday March 3rd, 2025 from 9am-1pm
AbgeschlossenWartung4 Stunden
  • UpdateMärz 03, 2025 um 18:00UTC
    Maintenance has completed successfully
  • AbgeschlossenMärz 03, 2025 um 18:00UTC
    Maintenance has completed successfully
  • In BearbeitungMärz 03, 2025 um 14:00UTC
    Maintenance is now in progress
  • GeplantMärz 03, 2025 um 14:00UTC

    PLEASE NOTE - New time window going forward - 9am-1pm

    FASRC monthly maintenance will take place Monday March 3rd, 2025 from 9am-1pm

    NOTICES

    • Training: Upcoming training from FASRC and other sources can be found on our Training Calendar. at https://www.rc.fas.harvard.edu/upcoming-training/

    • Status Page: You can subscribe to our status to receive notifications of maintenance, incidents, and their resolution at https://status.rc.fas.harvard.edu/ (click Get Updates for options).

    • Upcoming holidays: Memorial Day - Monday, May 26

    • You can subscribe to our status page using the Get Updates button in the upper right

    MAINTENANCE TASKS
    Cannon cluster will be paused during this maintenance?: YES
    FASSE cluster will be paused during this maintenance?: YES

    • Slurm Upgrade to 24.11.2 - Crucial Update

      • Audience: All cluster users

      • Impact: Jobs and the scheduler will be paused during this upgrade

    • Open Ondemand (OOD) reboots

      • Audience: All OOD users

      • Impact: All Open OnDemand (aka OOD/VDI/RCOOD) nodes will be rebooted

    • Login node reboots

      • Audience: Anyone logged into a FASRC Cannon or FASSE login node

      • Impact: Login nodes will rebooted during this maintenance window

    • bos-Isilon firmware updates

      • Audience: bos-isilon users

      • Impact: No noticeable impact for storage users

    • Netscratch retention/cleanup ( https://docs.rc.fas.harvard.edu/kb/policy-scratch/ )

      • Audience: Cluster users

      • Impact: Files older than 90 days will be removed. Please note that retention cleanup can and does run at any time, not just during the maintenance window.

    Thank you,
    FAS Research Computing
    https://www.rc.fas.harvard.edu/
    https://docs.rc.fas.harvard.edu/

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For issues not shown here, please contact FASRC via
https://portal.rc.fas.harvard.edu or email rchelp@rc.fas.harvard.edu